Massage FE Reviews 51

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars
Verified

I found the massage to be relaxing overall, but the gentleman doing my massage appeared to be new or just wasn't very skilled, so it wasn't as great or good as I was hoping it would feel. It was more... See more

Rated 5 out of 5 stars
Verified

Had a fantastic hour custom massage. My neck, shoulders and upper back were one big knot. Ellie spend time gently working all those knots out. I walked out so relaxed and will definitely come back.... See more

Company replied

Rated 4 out of 5 stars
Verified

Availability of appointment times/hours of operation are fantastic. Room was clean and soothing. The only opportunity for an improvement (and this is just a personal preference) would be that the mass... See more

Company replied

Rated 5 out of 5 stars
Verified

Massage FE is a great space that is comfortable and clean! Ming is super friendly, respectful, and professional. I sometimes have a hard time finding a masseuse that can apply the amount of pressu... See more

Company replied


Company details

  1. Massage Spa
  2. Asian Massage Therapist
  3. Massage Therapist
  4. Sports Massage Therapist

Written by the company

Massage FE provides exceptional massage services in Kansas City, offering a wide range of treatments including Couples Massages, Deep Tissue, Swedish and more. Our highly skilled Massage Therapists bring over 10 years of experience to each session, ensuring you receive personalized care tailored to your specific needs. Whether you're seeking relaxation, relief from muscle tension, or rejuvenation from the stresses of daily life, our team is dedicated to helping you achieve a sense of well-being and balance. We take pride in our reputation for delivering high-quality, professional services in a relaxing and inviting environment. With a focus on client satisfaction, we welcome everyone to experience the benefits of therapeutic massage.


Contact info


4.2

Great

TrustScore 4 out of 5

51 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 3 out of 5 stars
Verified

Relaxing yet awkward and questionable

I found the massage to be relaxing overall, but the gentleman doing my massage appeared to be new or just wasn't very skilled, so it wasn't as great or good as I was hoping it would feel. It was more awkward and questionable than anything else.

Date of experience: June 14, 2025

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Rated 5 out of 5 stars
Verified

I could hardly walk 3 days ago

I could hardly walk 3 days ago. Went in for a massage and felt a lot better. Went in yesterday and got fire cupped and feel 100%. Amazing!

Date of experience: June 10, 2025

Rated 5 out of 5 stars
Verified

Very responsive to my needs on pressure…

Very responsive to my needs on pressure and location. Wonderful massage.

Date of experience: May 19, 2025

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Reply from Massage FE

Thank you so much for your kind words! We're glad the massage met your expectations in both pressure and location. We look forward to welcoming you back again soon—and please feel free to recommend us to your friends and family!

The Massage FE Team

Rated 5 out of 5 stars
Verified

Accommodating, trustworthy, and Kind

Everyone who works here is absolutely professional and knows what they’re doing. They’re always accommodating and very kind!!

Date of experience: April 25, 2025

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Reply from Massage FE

Thank you, James, for your thoughtful feedback. We are truly grateful for your recognition of our team's professionalism and kindness. If you have family or friends who would enjoy our services, we would love to welcome them as well.

The Massage FE Team

Rated 5 out of 5 stars
Verified

It was great

Date of experience: March 03, 2025

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Reply from Massage FE

Thank you for your review! We're thrilled to hear that you had a great experience. Your feedback means a lot to us, and we’d love to see you again soon. If you ever need another relaxing session, we’re here for you. Feel free to recommend us to your friends and family!

The Massage FE Team

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Rated 5 out of 5 stars
Verified

This is it, the place your looking for…

I was looking for a masseuse so naturally I googled,best masseuse near me lol. Now this is @5am…
2 1/2 hours later at 7:30 AM,I was getting the best massage I’ve ever experienced.
I Will be returning soon for sure!

Date of experience: January 04, 2025

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Reply from Massage FE

Thank you so much for your enthusiastic review! We're delighted to hear that your search for the "best masseuse" led you to us, and even more thrilled that we could exceed your expectations with a top-notch experience so early in the morning. It means the world to us to know you’ll be returning soon—we’ll be ready to welcome you back for another amazing session!

The Massage FE Team

Rated 5 out of 5 stars
Verified

The pressure for my Full Body Massage…

The pressure for my Full Body Massage was PERFECT!

Date of experience: December 31, 2024

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Reply from Massage FE

Thank you, Veda, for your fantastic review! We’re so glad to hear the pressure during your full-body massage was perfect. It’s our priority to ensure each session is tailored to meet your needs, and it’s wonderful to know we achieved that for you. We’d love to welcome you back for another amazing experience soon, and if you know anyone else who could use a perfectly relaxing massage, we’d be thrilled if you referred them to us.

The Massage FE Team

Rated 1 out of 5 stars
Verified

Pain and bruising :(

Date of experience: December 28, 2024

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Reply from Massage FE

Dear Cole,

Thank you for sharing your feedback with us, and we are truly sorry to hear about your experience. Your comfort and satisfaction are our top priorities, and we regret that this session fell short of our standards. Our manager has already reached out to you via email to discuss this matter further and explore how we can make it right for you.

We would love the opportunity to resolve this issue and ensure you receive the care and relaxation you deserve. Please don’t hesitate to reply to the email so we can work towards a suitable solution for you.

Additionally, if we are able to address your concerns and provide a better experience, we would be grateful if you could consider updating or removing your review. We truly value your feedback as it helps us improve and provide the best possible service to all our clients.

We look forward to hearing from you soon and hope to regain your trust.

The Massage FE Team

Rated 5 out of 5 stars
Verified

Definitely the best massage that I have…

Definitely the best massage that I have had in a long time! I went back with my mom & girlfriend a few days later & again wonderful!!

Date of experience: December 26, 2024

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Reply from Massage FE

Thank you, Sarah, for your fantastic review! We’re thrilled to hear that you had such a wonderful experience and that you even came back with your mom and girlfriend to share it. Your support and kind words mean so much to us, and we’re delighted that you enjoyed your visits. We look forward to welcoming you all back again soon!

The Massage FE Team

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Rated 4 out of 5 stars
Verified

Fantastic Experience, and will go again soon.

Availability of appointment times/hours of operation are fantastic. Room was clean and soothing. The only opportunity for an improvement (and this is just a personal preference) would be that the masseuse let me know what they are about to do. For example, even though I added the hot towel treatment to my session, I didn't know when/how they would be used. So it kind of startled me when they were suddenly dropped onto my back side. Again, this is just a personal thing for me, and I'm still very much looking forward to booking my next session. It was wonderful!

Date of experience: December 04, 2024

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Reply from Massage FE

Thank you for your thoughtful feedback! We're delighted you enjoyed your experience and found our space clean and soothing. We appreciate your suggestion about better communication during treatments and will ensure our team keeps this in mind moving forward. We're excited to welcome you back for your next session!

The Massage FE Team

Rated 1 out of 5 stars
Verified

Absolutely awful

Absolutely awful. I felt very uncomfortable. When booking, I booked with someone who I thought was a women “Anna” for a Swedish massage. A man came in to do the massage, which was odd but I came to terms with it. During the massage this was anything BUT. A Swedish massage. Random movements throwing oil on my back and breathing heavy the whole time. When I finally mustered up the courage to stop the massage, he left the room and brought in the manager. The manager and my therapist were standing over me asking questions about what was wrong and if I wanted a new therapist etc. but I was still naked on the table, feeling very vulnerable and uncomfortable I said I’ll pay full price I don’t want any trouble just wanted to get out of the room immediately and leave.

Date of experience: November 28, 2024

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Reply from Massage FE

Dear Sydney,

We are deeply sorry to hear about your discomfort during your session. As a professional and ethical establishment, our priority is to ensure every client feels safe and valued. We made every effort to address your concerns during the session, including offering to provide another therapist to continue your service. At the time, you shared with our manager that everything was fine and opted to stop the session for personal reasons.

If there were specific concerns during your visit, we would have gladly resolved them for you—our goal is to ensure no client feels troubled or unsupported. This is why many clients trust us for their massage needs. However, it seems there may have been some assumptions made about our service that do not align with our professionalism and commitment to ethical practices.

For the different members assigned to your session, please feel free to check our FAQ page, #2, which states that you can request a specific therapist upon availability. However, please note that if there are any changes in therapist assignment for your session, we will not provide prior notice.

We genuinely encourage open communication and invite you to share any further details with us directly so we can continue to improve and make things right for you.

The Massage FE Team

Rated 5 out of 5 stars
Verified

Best massage I've ever had

Best massage I've ever had, well definitely go back

Date of experience: November 29, 2024

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Reply from Massage FE

Thank you so much for your kind words! We are absolutely delighted to hear that you enjoyed your experience and felt it was the best massage you've ever had. Your satisfaction is truly our top priority, and it means a lot to know that we met your expectations. We look forward to welcoming you back again soon and providing another relaxing and rejuvenating session.

If you have family members, friends, or anyone else who could benefit from a massage, we’d be honored to have them visit us. Please feel free to refer them, and we will make sure they receive the same exceptional service that you experienced.

The Massage FE Team

Rated 5 out of 5 stars
Verified

Great experience all around

Great experience all around! I was able to book a time for the same day. They greeted me at the door and made me feel relaxed. Had great massage with Mary! I will visit again when I’m in town! Thanks again for a great massage!

Date of experience: September 28, 2024

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Reply from Massage FE

Thank you so much for your kind words, Lloyd! We're delighted that we were able to accommodate you on the same day and that Mary provided you with a great massage. It’s always our goal to make sure every guest feels relaxed and welcomed from the moment they walk in. We can’t wait to see you again when you’re back in town!

The Massage FE Team

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Rated 4 out of 5 stars
Verified

Very pleasant experience

Very pleasant experience

Date of experience: September 22, 2024

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Reply from Massage FE

Thank you, Aisha! We’re so pleased to hear that you had a pleasant experience with us. Providing a comfortable and relaxing atmosphere is always our goal, and we’re happy we could achieve that for you. We look forward to welcoming you back for another great experience soon!

The Massage FE Team

Rated 5 out of 5 stars
Verified

The receptionist and therapist were excellent!

The receptionist and therapist were very polite, professional and happy. Vicki gave me one of the best massages i've ever had. Last but not least, the spa was
very clean. Thank you!! JIm

Date of experience: September 16, 2024

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Reply from Massage FE

Thank you for the wonderful review, Jim! We're so glad to hear that both our receptionist and therapist provided excellent service and that you enjoyed one of the best massages you've ever had. We're also happy you found the spa clean and inviting. We look forward to seeing you again soon!

Rated 5 out of 5 stars
Verified

Great relief from trigger point…

Great relief from trigger point therapy. Ming is very knowledgeable and provides a clean workspace.

Date of experience: January 11, 2024

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Reply from Massage FE

Hello, Sergio. Thank you so much for your time to leave us a positive review on Trustpilot. We appreciate your support. Please stay warm and we look forward to seeing you soon.

Rated 4 out of 5 stars
Verified

Ming was very professional

Ming was very professional, checked in with me about how I was feeling (room temperature, pressure of massage) and had some great stretches as part of the massage.

Date of experience: December 31, 2023

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Reply from Massage FE

Hello, Scott. Thank you so much for your kind review. I'm glad to hear that you found the massage session to be professional and tailored to your comfort and needs. It's wonderful to know that the stretches included in the massage were beneficial for you. Your feedback is appreciated, and it's always a priority for me to ensure that each client has a comfortable and positive experience. I'm looking forward to seeing you again for your next session! Ming from Massage FE

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Rated 5 out of 5 stars
Verified

Best Massage

Always get the best massage from Ming, he is great at hitting all the right areas I need. I highly recommend

Date of experience: November 08, 2023

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Reply from Massage FE

We are thrilled to hear that your experience with Ming has been so positive! Thank you for taking the time to share your feedback. It's always heartening to know when we've succeeded in providing our clients with the level of care and service they deserve. Ming is indeed a valued member of our team, known for his ability to attune to our clients' needs.

Your high recommendation means the world to us, and we're looking forward to your next visit!

Rated 5 out of 5 stars
Verified

Great service all around

Good price, easy to schedule and I feel so much better after!

Date of experience: September 05, 2023

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Reply from Massage FE

Greetings, thank you for your business; we appreciate you leaving us a review on Trustpilot. We look forward to seeing you again.

Rated 5 out of 5 stars
Verified

The knowledge that was given

Date of experience: September 09, 2023

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Reply from Massage FE

Greetings from Massage FE. Thank you for leaving a positive review on Trustpilot. We appreciate your business and look forward to seeing you again. Be well.

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