Manhattan Rugs is a great company to deal with. I live in Virginia, so all of my dealings with them were, at first, online and then over the phone. I was concerned about whether the rug I wanted would... See more
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I have ordered quite a few rugs from your company. You provide beautiful products very easy to maneuver your website. I’ve been very satisfied shipping and delivery is between 3 to 5 days. I will prob... See more
These are really beautiful pieces. This must be the third time I’ve purchased from them and fifth rug. Probably paid a little more than I should but it’s worth it for prompt delivery, good customer se... See more
We purchased an area rug pad for an extremely large area rug and it has made an amazing difference! The area rug was not purchased from Manhattan Rugs (our mistake) and the knots were not tight. Wh... See more
Replied to 20% of negative reviews
Typically replies within 24 hours
The place to get rugs
High quality product with very fast delivery. Manhattan Rugs is terrific.
Date of experience: June 23, 2025
Great experience.
Great selection of styles, colors and sizes. Easy to order with prompt delivery. The images online are true to the actual product.
Date of experience: June 23, 2025
Easy to shop online
Easy to shop online. The customer service was great and fast. Nice feature to be able to put the rug in my room before buying it. The rug is beautiful.
Date of experience: June 13, 2025
Great experience with Manhattan Rugs
Manhattan Rugs is a great company to deal with. I live in Virginia, so all of my dealings with them were, at first, online and then over the phone. I was concerned about whether the rug I wanted would fit in my space. We talked about options and they assured me the rug could be returned if it was not right. They were informative, pleasant and professional. I received the rug within 3 days, it fits perfectly and is exactly what I wanted. I would highly recommend Manhattan Rugs.
Date of experience: June 13, 2025
Beautiful Rugs!
These are really beautiful pieces. This must be the third time I’ve purchased from them and fifth rug. Probably paid a little more than I should but it’s worth it for prompt delivery, good customer service and really nice products/selection.
Date of experience: June 13, 2025
Love my new rug!
Love my new rug! It’s beautiful and great quality, just what I’ve been looking for! Catalina was very helpful, she even showed me the rug live before I purchased it online.
Date of experience: June 10, 2025
Great communication when I had…
Great communication when I had questions about a particular rug
Date of experience: June 12, 2025
Very nice rug for a good price with…
Very nice rug for a good price with quick shipping by seller. I was worried that the colors as shown in the pictures would be different from the actual rug but that turned out to be baseless. Love the rug!
Date of experience: June 11, 2025
I have ordered quite a few rugs from…
I have ordered quite a few rugs from your company. You provide beautiful products very easy to maneuver your website. I’ve been very satisfied shipping and delivery is between 3 to 5 days. I will probably order more rugs from you for myself and as gifts for other people thank you for your wonderful service.
Date of experience: June 03, 2025
The rug is lovely
The rug is lovely, totally unique, hand made and in a traditional style. It is quite heavy but easy to move with a hand truck.
Date of experience: June 01, 2025
We purchased a pad for a pad for an…
We purchased an area rug pad for an extremely large area rug and it has made an amazing difference! The area rug was not purchased from Manhattan Rugs (our mistake) and the knots were not tight. When we walked on the rug it felt unsteady under our feet, the area pad we purchased from Manhattan Rugs made it a game changer!!! Thank you again for another smart buy!!!
Date of experience: May 27, 2025
Good quality and happy
Good quality, easy to order and arrived quickly.
Date of experience: June 02, 2025
Rug quality and appearance exactly as…
Rug quality and appearance exactly as advertised. Rug delivered on time as advertised. Competitive pricing with sale coupon.
Date of experience: May 31, 2025
Quality and customer service was on…
Quality and customer service was on point!
Date of experience: May 31, 2025
The sales person at Manhattan Rugs was…
The sales person at Manhattan Rugs was very helpful and the rugs is gorgeous. Looks great in our living room. Thanks!!
Date of experience: May 23, 2025
A+ customer service
A+ customer service, fair price, great website and beautiful rug!
Date of experience: May 27, 2025
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