Madalyn Auctions Reviews 114

Easily the most honest, knowledgeable, and responsive restaurant auctioneer I’ve ever worked with. If you are in the market for commercial restaurant equipment and have been burned before; David is someone you can trust. I did, and shaved 5k off our opening budget

Date of experience: June 16, 2025

Very well run auction! Everything explained well and the auctioneer was easy to deal with at time of pick up.

Date of experience: April 14, 2025

Yesterday, I tried to bid within an online Hibid.com auction run by Madalyn Auctions. After my registration showing as "Registered", I proceeded to begin bidding. When my bids showed as not accepted for the amount which followed the bidding guidelines, higher than current bids and below $20.00, I attempted to phone the auction company to learn the reason. They refused to answer any of the multiple calls. Also, there was no reply other than the automated acceptance email with David Thompson signature block at the bottom. At the time, my Hibid reputation score was 75. For several years it has been a perfect 100 with hundreds of bids and numerous successful purchases.

I reviewed my Hibid reputation score personally to learn that Madalyn Auctions had declined me as a "difficult" customer when they read about two (2) prior incidents (see below).

I phoned again the day after the online auction and spoke with David Thompson of Madalyn Auctions. He stated he had read my email explaining and confirmed I was permanently declined. If they had accepted my phone calls and allowed an explanation, I would feel a bit different. For them to decline without contacting me at all AND place that on my Hibid reputation score is quite disturbing to me. I'm not sure how you would feel if it happened to you.

EARLIER CITED INCIDENTS:
1) Rustic Ridge Online (Wisconsin) who sold plastic as 14k jewelry and then placed a bad reputation for me on Hibid. The investigation is still ongoing.
2) Estate Consultants 123 Inc from New York which still has Timothy W. Conroy handling communications, shipping, and maybe more. I purchased a piece of jewelry posted as 14k gold when it was not. Mr. Conroy agreed to accept my return and refunded my purchase. He then proceeded to impugn my Hibid reputation score.

Please see https : // www. syracuse .com/crime/2019/04/elbridge-auctioneer-who-cheated-customers-out-of-400k-found-in-contempt-of-court.html which the New York Attorney General's office showed as he was never to be doing auctions there again.

Date of experience: March 13, 2025

Date of experience: January 31, 2025

The big ticket item that we purchased was a cooler. Yes, technically it "worked" and that was by just turning on but it did not cool at all. Had a tech look at it and told us it would need alot of work. Feel like it was misleading.

Date of experience: January 17, 2025

It was a helpful auction and I certainly would buy again. The products were not described as perfect and they certainly were not perfect. You will get what you pay for and that’s a positive.

Date of experience: January 17, 2025

David is first class! My wife and I had never done an auction before. It was easy to sign up to the platform and on the day of the open house, David have me a quick rundown of what to expect. It went great! We couldn't be happier with our bargin treasures and the ease of business! I highly recommend!

Date of experience: January 17, 2025

My favorite local bar/restaurant closed and I bought some memorabilia. The staff let me borrow a full-size ladder when the one that I brought was too small.

Date of experience: January 17, 2025

Items were not as pictured at all, quite deceiving actually. Lot numbers were not on items when we arrived. Made for quite a scavenger hunt at times. Did not find auction staff to be very helpful at all, especially when he sat right next to people standing on items we had purchased. Spent most of his time outside smoking.

Date of experience: January 17, 2025

Great service. Will buy again.

Date of experience: January 07, 2025

Friendly staff. Everything as expected. Quick checkout.

Date of experience: January 07, 2025

No problems.
My lot was as presented during the bidding.
Uneventful pickup.
Most of the lots I bid on sold for more $$ than I would pay...
Maybe these folks will host another local sale soon.

Date of experience: January 14, 2025

Very easy to register, to move from detail of a lot item back to same place in the catalog.

Date of experience: January 07, 2025

The auction pickup was at a restaurant that was full of mold. That should have been revealed. Was told equipment tested and worked but the restaurant had no electricity, plus the equipment had missing parts. I tried texting and calling before bidding for guestions. The number given for a David no answer and no response.

Date of experience: December 20, 2024

Date of experience: November 26, 2024

The item didn’t have a full description or model number

Date of experience: November 20, 2024

Auction went great and successful

Date of experience: November 20, 2024

Great items listed for sale, available for pickup up the very next day, smooth transaction

Date of experience: October 24, 2024

Easy no hassle auction. Great communication. Well Organized. Thank you

Date of experience: October 24, 2024

items accurately described. Easy pickup too.

Date of experience: October 07, 2024