Luxus Love Reviews 572

This company won't respond to emails. I have not recieved my bracelet that my mom ordered for my birthday. It says it was delivered but no delivery yet.

Date of experience: May 20, 2025

Date of experience: February 22, 2025

The necklace is exactly what I was looking for! The quality is amazing, and it came in beautiful packaging. A wonderful gift idea that I'll definitely recommend to others.

Date of experience: January 31, 2025

Luxus Love jewelry is stunning! My bracelet arrived beautifully packaged, and the quality is amazing. The whole experience was smooth, and i'll be a returning customer.

Date of experience: February 06, 2025

This pendant is perfect for gifting. The quality is excellent, and it arrived quickly. A lovely, unique piece I’m thrilled with.

Date of experience: January 04, 2025

Luxus Love makes beautiful jewelry. My ring arrived on time and in perfect condition. The engraving is flawless, and it’s a wonderful gift option. I’m very satisfied with my experience.

Date of experience: November 13, 2024

I ordered a leather bracelet for my husband with our children’s names on. The pictures looked amazing and I paid over £50 for it, which I felt was expensive. It took four weeks to arrive and I am so disappointed with the finish. The third name on the bracelet isn’t straight. It looks awful - really shoddy which is such a shame because the bracket itself is pretty good quality actually. I’ve contacted the company to ask them to rectify this… I just hope they do.

Date of experience: February 19, 2025

If I could would be zero rating please stay well clear of this rip off company. Items received are rubbish quality. send them back recorded delivery is a waste of time because they don't bother to acknowledge anything including emails. Hopefully if you are a customer don't waste your money on inferior products and as fir getting your money just throw it down the drain stay clear please

Date of experience: December 16, 2024

Lovely bracelet, arrived fast.

Date of experience: January 30, 2025

Luxus Love jewelry is beautiful and well-made. My pendant arrived quickly and looked exactly as described. It’s the perfect gift, and I’m so happy with the quality. I’ll definitely order again.

Date of experience: February 17, 2025

Hugely poor experience all round. From a total lack of communication, product not arriving on specified date (even though I paid more for guaranteed delivery). Still waiting more than 2 weeks later. To then hugely disappointing customer service.
No accountability or offer of recompense. Not even taking into consideration that I paid extra for the guaranteed delivery.
STEER WELL CLEAR of ordering from this company and don't buy products.

Might also be worth adding Luxus Love has a disproportionate number of 5-star reviews from people who have only rated them, which could raise suspicions about the authenticity of those reviews. The fact that these reviews don’t show any other activity from the users might suggest that these reviews are, in fact, fabricated or incentivised to counteract negative feedback.

I wish I had read some of the reviews/comments on this site, before wasting my time, effort and money. I hope this is useful to others and goes along way to saving you money.

Date of experience: February 14, 2025

I’m so happy with my necklace! It’s beautifully made, and the craftsmanship is excellent. The packaging was also lovely, making it perfect for gifting. Highly recommend.

Date of experience: December 21, 2024

This pendant is beautiful and well-made. It arrived on time, and the packaging was elegant. A great gift choice.

Date of experience: December 11, 2024

This pendant is amazing! The engraving was exactly as I wanted, and the quality is fantastic. It came in a lovely box, making it a great gift option.

Date of experience: July 07, 2024

Date of experience: February 06, 2025

Perfektes Armband!

Date of experience: January 15, 2025

Awful company never recieved item customer service .Well there isn't any ...got a reply saying some one will be in touch but nothing

Date of experience: November 28, 2024

Paid £30 for necklace. Never received it. No response to my emails. Wish I saw these poor reviews before ordering.

Date of experience: November 02, 2024

Leider sehr enttäuschend, das bestellte entsprach nicht dem erhofften,eine Rücksendung geht zu meinen Kosten nach Singapur das Porto würde mehr kosten als das gekaufte. Sehr enttäuschend!!!

Unfortunately very disappointing, the ordered item was not what I had hoped for, I would have to return it to Singapore at my expense as the postage would have cost more than the item I had bought. Very disappointing!!!

Date of experience: September 27, 2024

My sister's graduation ring from Luxus Love was stunning. It made for a memorable and elegant keepsake for her achievement.

Date of experience: September 04, 2024