Luxcaseworld Reviews 12

Complete scam. They take your money and reassure you the items are on their way. Slimeballs. Had to work my credit card company to put complaint in.

Date of experience: June 15, 2025

Scam. Never received anything. Only excuses

Date of experience: June 04, 2025

Scammers, never received my order! From April, SCAMMERS

Date of experience: April 15, 2025

Scam ! Order £53.00 order cancelled but no refund & no reply to emails or WhatsApp messages!
Scam ! Not I’m trying to get my money back via my bank/Visa

Date of experience: May 29, 2025

An absolute scam,
My mum ordered from them and the product she got was not what she ordered so she sent it back and it’s been 2weeks they don’t reply or refund her , the fact that the only was to contact them is through email says a lot. It’s honestly do disgusting this is the reason why people do not trust online shopping. I feel so sorry for all those who’ve lost their money including my mum.

Date of experience: May 12, 2025

Well.. i have placed an order from this site,then i read all the feedbacks here, i reported it stragit away and claimed a refund from my bank. After 1,5 i recived my order not what i ordered exactly in a different colour but at least i received it

Date of experience: May 24, 2025

I ordered a phone case April 4th from Luxcaseworld through the SHOP App, stated it was delivered and never was. I emailed them, they stated someone signed for the package but in the same sentence told me to check with the post office. Why do I need to check the post office if someone signed for it. Claim to be doing an investigation, have not heard back. I too place blame on the SHOP App for they should not be dealing with companies that scam customers. Cant seem to get in touch with them...still searching.

Date of experience: April 04, 2025

I’m pissed never received my package at all they took my money 1 twice I’m filing a complaint against to fraud place y’all our bullshitters

Date of experience: April 26, 2025

This company is a scam, I ordered 2 cases a month ago and never received it says delivered and they were not. They can’t even be tracked. Please shut them down. I lost my money to them. How can they still be operating. I email them and say it’s on route when it says delivered. Scam scam scam

Date of experience: April 29, 2025

Placed an order a month ago and haven’t received it yet. Emailed the company and they claim it was delivered. Scam. How do I report this company

Date of experience: March 17, 2025

This is a scam. I placed an order on Mar 17, 2025. I sent an email asking about my order. They tell me that they have no record of my order and were unable to send the iPhone case and could not refund my money. They took the money. I have put in a distance my bank to try to get my money back

Date of experience: March 17, 2025

I guess I should have googled them before I placed an order, but I thought because they were in the shop pay app, they were legit. Made the order on the 12th of February, they provided a bogus tracking number out of China. I just sent an email stating I want the product or an immediate refund or I will be contacting my credit card company. It is a shame these companies still operate today, and consumers can’t even trust a legitimate app to provide a scam free shopping experience.

Date of experience: February 27, 2025