Luvme Hair Reviews 5,575

Oh what a beautiful unit, the presentation/packaging was perfect and essential to proper care of the wig. The compliments I receive are continuous and I love!!!!my Luvme wigs
🙌🏾🙌🏾🙌🏾👌🏽

Date of experience: July 08, 2025

I have purchased several units- some great, some NOT so great at all. Luvme doesn’t post your honest reviews if they are not favorable- they disappear which is shady but it’s to keep the ratings high- but not honest or reflective of our experience. My very first Luvme unit went back immediately. I have had some good and bad experiences in between but my last unit will be my last purchase with LuvMe Hair EVER. I purchased the unit with multiple tops that you zip on- in theory the design was amazing, but the execution was flawed. Zipper always visible. Nothing you can do about it! Hair is good- no smell or shedding. Color is good. Style was off but that isn’t an issue. LuvMe doesn’t post honest reviews and we get suckered into purchasing poor products because of this!!!

Date of experience: July 03, 2025

First time customer. Last time customer. Never again! The wig I ordered was a glueless bob. The net was sloppily cut, the style was not as pictured with one half of the wig turned under and the other half chopped off, irregular and what was supposed to be wavy curl going under was a mess.

How this item passed quality assurance, got packaged and shipped to me is horrible. I will never--and I do mean never waste money dealing with a company that doesn't deliver what it advertises.

I don't have the words to explain my utter and complete disappointment. I enjoy wigs and I have a large collection of them. This was my first time trying a glueless, and what I received could have been sold on the street in a back alley. Nope. Don't waste your time and money. You will not get what you ordered.

Also the length was longer than pictured! This wig is now in the trash.

Date of experience: July 07, 2025

All I can say the quality and my experience was great. The only questioned that I have that the wigs that I have purchased before and this order has a awful smell. I had to shampoo them after having it air out for two weeks prior to wearing them.

Date of experience: July 07, 2025

I reached out to them regarding a birthday gift discount card they had in store for me, and I had a slight personal issue. Taylor and Tracy have been very helpful in assisting me and making a special exception for me. I reached out to them via WhatsApp as well, but they responded to me via email, as the process through WhatsApp is much longer and slower. I wasn't even expecting that so I was blown away with them reaching out. Their customer service is top-notch. Luvme is truly the best!

Date of experience: July 04, 2025

I’ve been checking them out for quit sometime now, although I ordered the wrong wigs they were very accommodating with helping me return and correct my order. They were very responsive and helpful which means a lot to me as one of their new customers.

Date of experience: July 07, 2025

Your customer care is the best they handled my shipping problem quickly and professionally in a timely manner. I’m so impressed because I couldn’t afford to buy another wig . They solve the problem with love and care . Thank you so very much.

Date of experience: July 07, 2025

This is a nice wig and It looks just like the picture. I have been ordering wigs from Luvme hair for a while now, and never disappointed until now. When I got the wig I could easily feel the track line showing throughout the wig, so I contacted luvme and told them about the issue. They sent me a gift card towards my next purchase which was cool, no big deal. After wearing it for a few days, I noticed it shedding, a lot. Fine because wigs do shed. After washing it, clumps of hair just kept coming out. When I washed it a second time, the same thing happened. Even now when I comb it, it sheds so bad that the wig is thinning a lot. I wanted to love this wig so bad, but unfortunately I will have to throw this one away.

Date of experience: May 25, 2025

Let’s be honest, the lace on the units are really to light for women of color, to me it makes the unit look tacky, because you can see the lace when wearing it, It should look more natural… The models that’s wearing the units on any social media platform have filters on the lace to make it look like it blends with your skin, but when you receive the units and try them on, it’s nothing close to what you expect. Good luck

Date of experience: July 06, 2025

Customer Service promptly responded to my inquiry and needs. They stepped in at the right time to catch the order for my initial chosen wig in which i thought i chose the incorrect one. They researched to find the best method to resolve my issue. And just as quick as I notified them, they corrected and reassured me to meet my needs.

Date of experience: July 05, 2025

Luv me hair has great customer service Bommie was very helpful.Their prices and products are very good and I will be ordering from them again.

Date of experience: June 23, 2025

I’ve always loved Luvme! Shipments are quick, wigs are very nice and customer service is top tier!

Date of experience: July 03, 2025

The communication was constant and customer service was always polite and ready to help. There was a delivery strike where my order was headed and they checked in with me throughout. Lucy was wonderful. I received a gift as an apology for the delay, even though it had nothing to do with Luvme. The product is also amazing! So beautiful and the colours are exactly like the photos

Date of experience: June 30, 2025

I love Luvme Hair, the quality of the hair is fabulous and the lace is so realistic that it’s amazing. It was a little scary with the delivery but I am so glad everything work out. Thanks again for your cooperation. God Bless You All.

Date of experience: July 02, 2025

My concerns were addressed immediately. Audrey was GREAT! She paid attention to what I was saying. Once she heard what my issue was, she resolved it expeditiously — which I appreciate. Since my package was delivered to the wrong house (with the same address but different street) she gave me the option of signing for future packages. Audrey was kind and pleasant to talk to. She made me feel at ease and I was comfortable talking with her. She was able to accommodate me with a new delivery date AFTER my vacation. I’m very happy with the quick response and professionalism of Audrey. If I ever have a problem in the future, I want her to be the representative I speak with. Audrey is a wonderful representative for Luvme Hair.

Date of experience: July 01, 2025

Audrey was very helpful replacing an order which was lost in transit. I will definitely order from Luvme Hair again. They provide amazing customer service ❤️

Date of experience: June 24, 2025

I trust LuvMe compared to the other vendors. The hair is quality, soft and reasonably priced. The cute purple box is a special touch that helps to maintain the wigs.

Additionally, the added gifts puts a smile on my face. My last purchase was pre-plucked, pre-cut and the hair was just giving "no fake here." LuvMe is a company with integrity and their service is indicative of such value. I am elated that I trust LuvMe and made this purchase. LuvMe, you have won a dedicated consumer and I urge that you also check out their products. Plus, the wig arrived before the scheduled date. A big plus!!!

Date of experience: June 10, 2025

Tracy was so helpful and I experienced excellent customer service.

Date of experience: June 29, 2025

Luvme hair products is amazing and what makes things so much easier is their customer service I am big on customer service it’s everything to me however Taylor did a wonderful job she was on point with responding and she assured that I had nothing to worry about. I am overall satisfied thank you

Date of experience: June 23, 2025

Leah and the customer service team were amazing. I definitely made a mistake on my end and they helped me fully within the same 12 hours. Amazing Work 👏🏾👏🏾👏🏾

Date of experience: June 27, 2025