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Written by the company
United States
4.3
12 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Andrea is the best!! Always super responsive and so helpful with any questions or concerns I may have. I have referred my mom, my sister, and one of my best friends to Lumos Care. Those referrals speak louder than any praise I could offer, seeing as I’d never send some of the most important people in my life to someone I didn’t trust. Thank you Andrea and Lumos Care for helping to change my life and improve my health.
Date of experience: September 08, 2024
I have lost weight and lowered my glucose levels better than I have when taken insulin daily. Would and have recommended to others
Date of experience: September 07, 2024
Andrea is wonderful! She answered all my questions and was straightforward with information. I am ready to get started.
Date of experience: September 05, 2024
Excellent advise and great continued support.
Date of experience: September 07, 2024
Phenomenal and holistic health care! Andrea is incredibly responsive and happy to work with you on achieving your goals. Meds are shipped quickly and Andrea truly sets you up for success!
Date of experience: September 06, 2024
I finally reached someone who cares and could help me.
Date of experience: September 06, 2024
Felt like the product I received was poor quality. I’ve used semaglutide before and was successful in losing weight but also experienced the negative side effects. This time I didn’t lose weight and also didn’t have any side effects which makes me think the medication was bad.
Date of experience: September 06, 2024
Reply from Lumos Care
Thank you for taking the time to share your experience with us. We are truly sorry to hear that the product did not meet your expectations. At Lumos Care, we take feedback like yours seriously, as it helps us ensure that our customers receive the best possible service.
While Lumos Care does not manufacture the medications, we work closely with trusted compounding pharmacies to provide high-quality products. We would be happy to communicate your feedback to the pharmacy on your behalf to help investigate any concerns about the efficacy of the product.
If you ever feel the medication isn’t working as expected, we encourage you to reach out to our team so that we can take prompt action. We’re more than willing to discuss options, including a replacement of the product if necessary.
Please don’t hesitate to contact us directly at asklumos@lumos-care.com, and we will do our best to assist you.
Very responsive to questions and inquiries.
Andrea is great to talk to and exchange ideas.
Date of experience: September 05, 2024
On time appoint. Andrea appeared quite knowledgeable and she she very willingly answered questions.
Date of experience: September 04, 2024
After researching Semaglutide I was thrilled to learn about Lumos Care! I can tell you Andrea Catrell is personable, knowledgeable and always available. She responds quickly to questions. She is passionate with her quest to help out fellow nurses! I have lost 31 pounds since May! My labs are improved also. I couldn't be happier with the care I
receive! I have several friends who are just as happy with Lumos Care!
Date of experience: September 06, 2024
Andrea responds in a timely fashion and is great to work with.
Date of experience: September 06, 2024
Very easy to work with with prompt response times
Date of experience: September 06, 2024
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