Lords Electrical Reviews 38

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Website was easy to navigate to find what I needed. Ordering was simple, and delivery was super fast next day. All my items arrived earlier than quoted because one of my items was on a pre-order it bu... See more

Rated 5 out of 5 stars

Quick and efficient service, ordered the items on Monday and collected them on Tuesday no hassle. Staff were friendly and polite. Lots of great deals instore and online, cheaper than some of the well... See more

Rated 5 out of 5 stars

Recently purchased a bosch stand mixer series 2 700watt motor, the service provided during the ordering process was first class,the item was received the next day.My first time using Lords Electricals... See more

Rated 5 out of 5 stars

It is so refreshing to deal with a company where the telephone is promptly answered by a human (without any 'press button 1' etc) then to be quickly passed to the correct department who was quickly a... See more


Company details

  1. Electronics Store
  2. Appliance Store

Information provided by various external sources

Lords Electrical is your one-stop shop for all of your Electrical Appliance needs in Leicestershire. Shop with us online or visit our store today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

5-star
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1-star

Rated 5 out of 5 stars

Absolutely chuffed.

Website was easy to navigate to find what I needed. Ordering was simple, and delivery was super fast next day. All my items arrived earlier than quoted because one of my items was on a pre-order it but it arrived with everything else. Absolutely chuffed.

Date of experience: April 24, 2025

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Rated 5 out of 5 stars

Recently purchased a bosch stand mixer…

Recently purchased a bosch stand mixer series 2 700watt motor, the service provided during the ordering process was first class,the item was received the next day.My first time using Lords Electricals would highly recommend and use again.

Date of experience: January 24, 2025

Rated 5 out of 5 stars

Price competitive and superior service

Lords always deliver fantastic personal service as well as delivering the items themselves. Their website layout and available information is clear and user-friendly. Ordering is easy. Updates are regular with a personal touch. The delivery of our Bosch dishwasher was prompt with the guys making life for us as easy as possible. Why would I buy from a national chain when this family business is price competitive and so attentive to the customer?

Date of experience: January 07, 2025

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Rated 5 out of 5 stars

Dehumidifier

I was looking for a dehumidifier. The staff at Lords Electrical listened to what I needed it for and made a great recommendation.
When I collected the dehumidifier, it was ready for me. They gave me an overview of the product in person too.
Very easy to set up, great piece of kit and fantastic service from the team at Lords.

Date of experience: November 16, 2024

Rated 5 out of 5 stars

First rate with excellent service.

It is so refreshing to deal with a company where the telephone is promptly answered by a human (without any 'press button 1' etc) then to be quickly passed to the correct department who was quickly able to deal with an order-related issue (thank you).
This an only ever result in result in a 5-star review.

Date of experience: July 13, 2024

Rated 5 out of 5 stars

Searched on Google for 1000W Microwave

Searched on Google for 1000W Microwave, Lord's (Carvell's) had best price, in stock at Rugby store. Placed order early hours, at 09:00 had a call to advise ready for collection behind counter. All staff pleasant and very helpful, then follow up email thanking me for the order. Old school service, keep it up guys, we will be back for sure

Date of experience: July 16, 2024

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Rated 5 out of 5 stars

Great service from Lords Electrical.

Great service, ordered two items last Monday and received two days later.
Kept informed of progress from original placing of order to despatch information and 1 hour delivery time slot on the Wednesday.
Both items received well packed and arrived in one parcel.

Date of experience: May 01, 2024

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Rated 5 out of 5 stars

Excellent service

Excellent service, not used Lords before but highly recommend. Ordered a freezer mid afternoon, had a phone call 10 mins after ordering online to confirm order then received the freezer before 11am the next day ! Free delivery, brilliant !!

Date of experience: December 05, 2023

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Rated 4 out of 5 stars

Great company

Great company. Ordered from them twice no issues including fitment. Would have given 5 had they been able to give me a specified delivery time rather than just waiting on a whole day

Date of experience: September 05, 2023

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