I’m thrilled with my refurbished Apple Watch Ultra! It looks and works like new, with no visible wear. The performance is flawless, offering a stunning display, accurate GPS, and excellent fitness tra... See more
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I purchased a refurbished macbook pro from Loop Mobile on amazon. It arrived in pristine condition, like not a single mark or piece of dust or scratch on it. A few months later the charger that was pr... See more
Company replied
First time shopping on loop mobile, shipping was fast and cases had great discounts. Received an apple silicone case but I ended up ordering the wrong size. Their customer support team was extremely h... See more
Totally unresponsive. The decision makers have insulated themselves and you can only reach machines or people that operate like machine. THEY DON'T LISTEN AND ONLY GIVE CANNED RESPONSES. I am still... See more
Company details
- #15 of 25 best companies in Cell Phone Store
- #14 of 19 best companies in Computer and Accessories Store
- #80 of 107 best companies in Electronics Store
- #3 of 5 best companies in Used Computer Store
About Loop Mobile
Written by the company
Loop Mobile is a premier destination for refurbished Apple products and accessories, offering a wide array of iPhones, MacBooks, iPads, Apple Watches, and others.
Our commitment to quality is evident in the rigorous 75-point check, ensuring each device is fully functional. Customers can enjoy substantial savings with discounts up to 70%, coupled with the assurance of a 12-month warranty.
Loop Mobile's eco-friendly approach is notable, contributing to reduced e-waste and carbon emissions.
We aim to deliver great customer service, and a simplified grading system for their devices, making shopping for refurbished tech both affordable and reliable.
For more detailed information, please visit our website at https://loop-mobile.com
Our promise to you..
Written by the company
- We're committed to our customers!
- When buying from Loop Mobile, we ensure you are provided with genuine quality mobile phones. As part of our service to customers, we offer a 30 Day free returns period and a 1-year warranty. We're also a fully registered second-hand dealer. As long as you're happy, we're happy.
Our shipping promise
Free 2-day delivery
Our free delivery service. Most deliveries are delivered within 2 days with a fully online order tracker from our door to yours.
Contact info
PTS Corp, (Loop-Mobile) - 2000 S Liberty Dr, 47403, Bloomington, United States
- +1 786-977-8627
- info@loopmobile.us
- loop-mobile.com
4.2
Great
354 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
Verified
Good product, higher quality as expected.
Good product, easy to purchase, competitive price, timely delivered, good payments options.
Date of experience: June 13, 2025
Redirected
Excellent experience as always
Excellent experience as always! The product I purchased is AAA quality, exactly as described. Super fast delivery — it arrived earlier than expected. This is my third time buying from Loop Mobile, and I’ve never had any issues—100% recommended — always reliable.
Date of experience: June 17, 2025
Reply from Loop Mobile
Thanks for your review! We're glad your purchase experience is giving you that 5-star feeling. We're looking forward to welcoming you back whenever you need us! - Thanks, the Loop Mobile team.
Verified
Great phone
Great phone, takes amazing photos and has a great charge! Totally recommend!
Date of experience: April 07, 2025
Reply from Loop Mobile
Awesome! Thanks for the excellent review! We're so glad you're loving the camera and battery life on your new phone. We appreciate your recommendation! - The Loop Mobile Team
Totally unresponsive
Totally unresponsive. The decision makers have insulated themselves and you can only reach machines or people that operate like machine.
THEY DON'T LISTEN AND ONLY GIVE CANNED RESPONSES.
I am still awaiting a refund or even communication regarding my refund. Keep your money.
Date of experience: March 25, 2025
Great purchased experience
It was a super easy and friendly experience!!
The product arrived when was scheduling and perfectly wrapped and protected.
Highly recommended
Date of experience: March 11, 2025
Reply from Loop Mobile
Thanks for your review! We’re glad your purchase experience is giving you that 5-star feeling. Thanks, the Loop Mobile team.
Fast and reliable Customer Service very…
Fast and reliable Customer Service very helpful!
Date of experience: March 27, 2025
Reply from Loop Mobile
Thanks for your review! We’re glad your experience is giving you that 5-star feeling. Thanks, the Loop Mobile team.
Redirected
Ordered me and my husbands phone…
Ordered me and my husbands phone through reebelo and they got my phone from loop mobile they haven’t even shipped it out and i ordered it two days ago i am very frustrated never the less that you cant get anyone on the phone at loop mobile
Date of experience: March 12, 2025
Reply from Loop Mobile
We’re sorry that this experience didn’t meet your expectations. We try to resolve all customer concerns as quickly as possible. One of our team members will email you. Thanks, the Loop Mobile team.
I purchased a refurbished laptop from…
I purchased a refurbished laptop from loop mobile and after a few months of usage the screen has a failure. Loop Mobile was great in customer service and replaced the laptop in great timely manner. I highlight recommend them to anyone. As I will be using again as they are a true and trustworthy vendor.
Date of experience: February 06, 2025
Reply from Loop Mobile
We're so happy to hear about your positive experience! Thank you for the 5-star review and for highlighting our customer service. We're thrilled we could resolve the screen issue quickly and efficiently. We appreciate your trust in Loop Mobile and look forward to serving you again!
Verified
A seamless transaction with very speedy…
A seamless transaction with very speedy delivery and a price that can’t be matched.
If you have an earlier iPhone, they have tons of accessories for it at a price that’s cheaper than what you’ll see on eBay.
Date of experience: January 09, 2025
Reply from Loop Mobile
Thank you for the fantastic 5-star review! We're delighted you had a seamless experience with our speedy delivery and competitive pricing. We're happy you found our selection of accessories for earlier iPhone models a great value. We appreciate your business and hope to see you again soon! The Loop Mobile team.
First time ordering from Loop Mobile
First time ordering from Loop Mobile. I ordered 2 Apple Watches as Christmas presents. I ordered 1 with a Good Grade and 1 with Excellent Grade and both came in great condition. There are no noticeable scratches or marks and work great. Ordering process was easy and the watches came quickly. Would definitely buy again from Loop Mobile.
Date of experience: December 10, 2024
Reply from Loop Mobile
Thank you for your wonderful 5-star review and for choosing Loop Mobile for your Christmas gifts! We're thrilled to hear both Apple Watches arrived in great condition and are working perfectly. We appreciate you noting the easy ordering process and quick delivery. We're so glad you'd buy from us again and look forward to serving you in the future! The Loop Mobile team.
Excellent product
Excellent product, easy purchase process, good delivery timing
Date of experience: December 17, 2024
Reply from Loop Mobile
Thanks for your review! We’re glad your purchase experience is giving you that 5-star feeling. Thanks, the Loop Mobile team.
Verified
Clear info; truth in advertising
Clear concise info, top-notch products, no fuss process, once I was able to set up an account.
Date of experience: December 09, 2024
Reply from Loop Mobile
Thanks for your review! We hope you enjoy your new device, and we’ll look forward to seeing you again soon. Thanks, the Loop Mobile team.
I’m thrilled with my refurbished Apple…
I’m thrilled with my refurbished Apple Watch Ultra! It looks and works like new, with no visible wear. The performance is flawless, offering a stunning display, accurate GPS, and excellent fitness tracking features. The titanium case is durable and lightweight, and the battery easily lasts two days with heavy use and not scratches found. If you’re looking for a premium smartwatch at a more affordable price, loop Mobile impress me with all.
Date of experience: November 01, 2024
Reply from Loop Mobile
Thanks for your review! We’re glad your purchase experience is giving you that 5-star feeling. Thanks, the Loop Mobile team.
Verified
Received my iPhone Pro 12 and 14 Pro
Received my iPhone Pro 12 and 14 Pro, very clean units. Recommended 100%
Date of experience: October 09, 2024
Reply from Loop Mobile
Thanks for your review! We hope you enjoy your new device and look forward to seeing you again soon. Thanks, the Loop Mobile team.
Verified
Steven did an awesome job helping me…
Steven did an awesome job helping me through my issues with the first phone. The return was super easy so I went with this company when we ordered a 2nd Phone. This is a very reliable company.
Date of experience: October 02, 2024
Reply from Loop Mobile
Thank you for your review; it means a lot to our customer service team that you take the time to review us. Steven is our 5-star agent, and we appreciate him, too. We know how busy our customers are, appreciate them, and do our best to serve them. I hope you enjoy your device, and we look forward to seeing you again soon. Thanks, the Loop Mobile team.
Verified
Reply from Loop Mobile
Thanks for your review! We’re glad your purchase experience is giving you that 5-star feeling. Thanks, the Loop Mobile team.
Ordered an iPhone 14 from their eBay…
Ordered an iPhone 14 from their eBay store and received it locked to the carrier which was frustrating to say the least. I called them for assistance and reached Emmanuel, who was very professional and assisted me with a return label to replace the phone. Received the phone today and I’m very glad it is working as expected. Would recommend to anyone looking for a cost friendly option.
Date of experience: September 18, 2024
Reply from Loop Mobile
Thank you for your review; it means a lot to our customer service team that you take the time to review us. We know how busy our customers are, and we appreciate our customers and do our best to serve them. I hope you enjoy your device, and we look forward to seeing you again soon. Thanks, the Loop Mobile team.
Excellent Customer Service
I purchased a refurbished macbook pro from Loop Mobile on amazon. It arrived in pristine condition, like not a single mark or piece of dust or scratch on it. A few months later the charger that was provided stopped working. I contacted Loop Mobile through amazon and got a response back right away. Without hesitation I was shipped a new charger and the issue was solved. I really appreciated the excellent customer service and highly recommend Loop Mobile.
Date of experience: September 09, 2024
Reply from Loop Mobile
Thank you for your review; it means a lot to our customer service team that you take the time to review us!!! We appreciate our customers and do our best to serve them. I hope you enjoy your device, and we look forward to seeing you again soon. Thanks, the Loop Mobile team.
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