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Rated 5 out of 5 stars

I am very happy with the products and the delivery service. They are always on time and the packaging is well secured. I have been using there products for around 2months now and can honestly say I am... See more

Rated 1 out of 5 stars

Very upset that this product has not arrived. Made an order before and everything arrived swiftly but this time nothing - if the royal mail service is so bad and products go missing maybe another s... See more

Company replied

Rated 5 out of 5 stars
Redirected

Exceptionally good products! Have been using this company's products for the last couple of years as recommended by a doctor and they really worked and helped. Very gentle products of great quality... See more

Rated 5 out of 5 stars

My experience has been very positive. I searched online for different companies that would sell a specific medical product. Then, I found this website and thought it would be cost-effective to purc... See more


Company details

  1. Drug Store
  2. Women's Health Clinic

Written by the company

LivBio is an online retailer selling high-quality, natural healthcare products for women's health. In our store you will find natural products that support women through all stages of their lives and particularly during menopause. Our flagship products are Papilocare for HPV, and Palomacare, which supports a healthy vaginal biome.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

I am very happy with the products and…

I am very happy with the products and the delivery service. They are always on time and the packaging is well secured. I have been using there products for around 2months now and can honestly say I am very happy 😊

Date of experience: April 21, 2025

Rated 1 out of 5 stars

Very upset that this product has not…

Very upset that this product has not arrived. Made an order before and everything arrived swiftly but this time nothing - if the royal mail service is so bad and products go missing maybe another service should be used.
I would be most grateful if someone could come back to me please.
Thank you.

Date of experience: April 15, 2025

LivBio logo

Reply from LivBio

We apologise for the inconvenience. As explained the website, shipments are taking 2 extra days due to Easter Holiday arrangement between 6th and 21st April. We are monitoring the shipment status and send replacements for those parcels that are not appearing on Royal Mail system 3 days after shipment.

We are following up on the message above. Our system shows that all orders upto 16th April are now delivered. However, we could not find your order. We would like to check if you completed the ordering process. Could you confirm the email address you used to make the order?

Rated 5 out of 5 stars
Verified

I highly recommend this website to anyone.

I’m extremely pleased with my experience shopping at LivBio! The delivery was fast, the packaging was top-notch, and the product perfectly matched the description—better than I expected. I truly appreciate the thoughtful gift as well. I highly recommend this website to anyone!

Date of experience: November 25, 2024

Rated 5 out of 5 stars
Verified

Service

Was an issue with delivery but customer service was helpful and sorted the issue. Trusted company.

Date of experience: July 29, 2024

Rated 4 out of 5 stars
Verified

Easy to order

Easy to order , arrived speedily, discreet and complete.

We shall wait and see if the product works when tried and tested.

Date of experience: July 05, 2024

Rated 4 out of 5 stars

My review isn't about the experience

My review isn't about the experience, it's about the fact that LIVBIO are doing something great about women's sexual health. I am happy that the medication is affordable and accessible. I have been a customer for 2 months so I can't tell whether it works or not but I am willing to give it a try. I will back in 5months to review the medication.

Date of experience: May 22, 2024

Rated 1 out of 5 stars
Verified

No delivery

No delivery, contacted the company multiple times, they didn’t bother to reply.

Date of experience: May 02, 2024

LivBio logo

Reply from LivBio

The parcel was dispatched on the day the order was received and we provided you with a tracking code. According to the Royal Mail record, the parcel reached the destination but was then returned to the sender. This is a delivery error on the part of postal service. We received an email from you yesterday about the missing package for the first time and responded to it today. Our policy is to respond within 48 hours for any queries. In case of delivery issue, we offer a full refund (as in your case) or replacement at our cost, although technically the postal service is responsible for the error.

Rated 5 out of 5 stars
Verified

Livbio is a great website

Livbio is a great website. Delivery was so quick. Definitely ordering from this website again. Papilocare is easy to use and had no issues with it, I can't tell if this product is working yet as I have not long started using it but hopefully it is.
Thank you

Date of experience: April 06, 2024

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