LINX Reviews 71

Good jewelry

Date of experience: June 10, 2025

i like it very good

Date of experience: May 19, 2025

I will update star rating, as I have not yet received my chain. I ordered a 22k rope chain, Friday, May 9th, and I haven't gotten a tracking number or anything. So much for "express shipping". Hope I'm not out thousands. And everybody saying customer service garbage, they aren't lying. I haven't heard anything back in 4 days now.. its crazy

Date of experience: May 12, 2025

I’ve purchased from Jacoje and now his secondary business, Linx. On his Linx site it states the bracelet was 6.5g. When received it was 6.3g. It’s a minor difference but with gold rising and also it being a used item, there shouldn’t be any approx. weight. Also, if you want to make the best out of the $30 shipping fee, I’d suggest ordering early in the week. No shipments over weekend. The bracelet is nice. Still has a shine and good quality for being used.

Date of experience: April 30, 2025

I reached out several times and several different ways for an exchange or refund. No response. Customer service 💩

Date of experience: March 31, 2025

The chain was even better than I expected beautiful color very well

Date of experience: March 18, 2025

purchased ice out pendant and center stone felt off they won't answer my emails or text.. very bad communication..

Date of experience: February 15, 2025

Date of experience: March 03, 2025

No communication. Needed a return and exchange. Horrible e customer care. Now I’m out hundreds of dollars.

Date of experience: February 25, 2025

Didn’t like one of the chains I bought. Have been trying to get a hold of someone to return it but they don’t answer any of my emails or messages. Bad customer service. I don’t recommend unless you want to get stuck with something you won’t like.

Date of experience: March 03, 2025

Got the ring on Wednesday the stone ring fell off and the stone got lost.but I really like the ring.

Date of experience: February 14, 2025

The shipping was very fast and the chain Itself is beautiful. Great quality. I am in love with it. It was purchased for a gift for my bf, can’t wait for his reaction.

Date of experience: February 19, 2025

Horrible customer service will never order from you again. Don't order from them!!!

Date of experience: February 14, 2025

Customer service was great. and the items that I ordered are lovely.

Date of experience: February 07, 2025

The experience today was not as daunting as I had anticipated.
The person I spoke to today Eve Tilley was extremely professional & courteous. She supported & respected my situation. I feel she has amazing customer skills & put me at ease. Nothing was any trouble. I found her to be considerate & easy to speak to.
Many thanks Eve for your kindness.

Date of experience: February 18, 2025

My necklace came and the initial was backwards….and now I look online to see that my initial is sold out. This was supposed to be a special gift for my boyfriend.

The initial is not removable from the chain either so no way for me to fix it without potentially breaking the necklace.

Date of experience: February 06, 2025

I asked for an exchange for a new size. No one got back to me. Still waiting.

Date of experience: January 02, 2025

I ordered two 24” silver chains. They arrived yesterday: one was absolutely perfect and beautiful. The other has a flaw in it and I cannot straighten it. I would like to return and replace the necklace. Is that possible? Please advise. Thank you!

Date of experience: January 02, 2025

I was scammed. This jewelry store sent me wrong items and subpar quality fake jewelry. I tried to request to return the items but they will not honor the return. Save your money! Don't get scammed like I did.

Date of experience: December 05, 2024

Everything was priced well for holiday sale. Ended up receiving a wrong sized item, emailed customer service and they sent a longer length free of charge for the error. Awesome customer care here. Did test one of the chains to make sure it was actually silver and everything was good. Shop here with no worries!

Date of experience: December 02, 2024