Verified
i can't speak to the equipment or experience with it since I don't have it yet. However, I can speak to the person who set me up for the equipment. Sherry was very knowledgeable and expeditiously an... See more
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See what reviewers are saying
Verified
Frankie was helpful and courteous when assisting me today. He answered questions clearly and accurately, provided a quote that did not include any hidden fees or surprises, and followed up with me to... See more
Verified
I initially thought everything went well. However in later calls I realized I hadn't "bought" a medical alert device as you stated here. I was only renting one. I thought I was just paying for the ser... See more
Company replied
Verified
Jordan was very thorough with his answers to my questions. He explained everything to my satisfaction. He was very engaging and polite. He didn't high-pressure sell me, but made me want to close the d... See more
Company replied
Company details
- #13 of 21 best companies in Home Health Care Service
- #1 of 1 best companies in Emergency Care Service
- #1 of 2 best companies in Home Help Service
- #4 of 5 best companies in Local Medical Service
- #11 of 24 best companies in Medical Equipment Supplier
- #4 of 11 best companies in Medical Technology Manufacturer
Written by the company
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation
Written by the company
- We're committed to monitoring excellence.
- When you join the LifeStation family, you get top-tier service and protection whenever and wherever you need it. You can rest assured that in the event of any emergency, you can depend on LifeStation to be there for you.
Special Offer - New Customers
Save over $180 on LifeStation Medical Alert Systems
LifeStation offers a risk-free 30-Day Money-Back Guarantee, giving you peace of mind as you try their reliable medical alert services. Plus, you can save over $180 when you choose their annual plan, ensuring continuous protection while maximizing your savings. Take advantage of this incredible offer and invest in your safety today with LifeStation!
Contact info
825 Rahway Avenue, 07083, Union, United States
- 800-884-8888
- info@lifestation.com
- lifestation.com
4.6
Excellent
2K reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
Verified
Sofar,sogood
Date of experience: July 08, 2025
Verified
Tried to cancel and it already took…
Tried to cancel and it already took money from my bank. More than I thought
Date of experience: July 06, 2025
Verified
Asia was very helpful
Asia was very helpful. She was very informative and got me the plan that best suited my situation.
Date of experience: July 07, 2025
Verified
great help from Thomas
Date of experience: July 07, 2025
Verified
Thomas Dolan the rep explained…
Thomas Dolan the rep explained everything well and was very professional and caring.
Date of experience: July 07, 2025
Verified
Amira was nice
Amira was nice and provided all the info needed. Abdul was very helpful as well.
Date of experience: July 07, 2025
Verified
New to this Life Saving Program…
i can't speak to the equipment or experience with it since I don't have it yet. However, I can speak to the person who set me up for the equipment. Sherry was very knowledgeable and expeditiously answered all my questions and concerns. My only concern is that even though my insurance company pays for the equipment, I feel it is still pricey for someone on a fixed and limited income. I'm sure like most things, car, health, life and home insurance, it is probably comparable and competitive with others.
Date of experience: July 02, 2025
Verified
Sherry was courteous and very helpf…
Sherry was courteous and very helpful in explaining the products
Date of experience: July 03, 2025
Verified
Verified
Great Experience
Sherry the customer service rep I was working with was excellent. She explained everything thoroughly. She was polite and answered every question I had. I was a little hesitant, but she sold me on the product. I feel like I made the right decision.
Date of experience: July 03, 2025
Verified
Frankie was helpful and courteous when…
Frankie was helpful and courteous when assisting me today. He answered questions clearly and accurately, provided a quote that did not include any hidden fees or surprises, and followed up with me to ensure that all of my questions were answered. He was a top-notch representative! Thank you.
Date of experience: July 03, 2025
Verified
The people that I talked to Christina…
The people that I talked to Christina was
awesome very helpfull
Date of experience: July 03, 2025
Verified
Satisfactory
Date of experience: July 03, 2025
Verified
Christina was very helpful and very nice
Date of experience: July 03, 2025
Verified
Excellent customer service
Excellent customer service. Thank you very much
Date of experience: July 03, 2025
Verified
Frankie was great
Frankie was great! Friendly and approachable. Was clear and friendly
Date of experience: July 03, 2025
Verified
The customer service representative was…
The customer service representative was polite and professional. He explained everything clearly and answered all questions.
Date of experience: July 02, 2025
Verified
I haven'received it yet .what.whatss…
I haven'received it yet .what.whatss going on
Date of experience: June 30, 2025
Reply from LifeStation
We understand how important it is to receive your order promptly. According to the USPS tracking information, your package is on schedule and is expected to be delivered today. If you don’t see it by the end of the day, feel free to contact us directly and we’ll be happy to assist further. We appreciate your patience!
Verified
Reply from LifeStation
We're thrilled to hear that Thomas was kind and helpful, and that you received 5-star service. We'll be sure to pass along your kind words to him! Thank you for taking the time to share your experience.
Verified
It was a very easy process
It was a very easy process. Individual very knowledgeable and professional.
Date of experience: June 30, 2025
Reply from LifeStation
Thank you for taking the time to leave a 5-star review!
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