Greta experience I had a mess up on my part and had to change the prescription from the original order and was able to get ahold of them and they were super accommodating and changed it to the correct... See more
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Buying was easy with lots of options. Prices were competitive, lots of choices and quick turnaround. Lensesrx offers loads of discounts as well. I'd use them again.
I try my level best to avoid negatively reviewing small business because I'm for them, my mission is to avoid large businesses. Well, I ordered from what I thought was a well reviewed site on the 3... See more
I went with LensesRX because they handled Zeiss lenses. Using their portal I entered (badly mis-entered) my prescription- the mistake was entirely my fault. When i reached out to seek help correc... See more
Company details
- #5 of 7 best companies in Optician
Written by the company
Discount prescription glasses with top brand name lenses. We even make lenses for your own frames.
Contact info
2343 Hylan Blvd, 10306, Staten Island, United States
- 888 558 6777
- contact@lensesrx.com
- lensesrx.com
Hasn’t replied to negative reviews
Fast, efficient, courteous service
I've been using LensesRX's services for many many years. Fast efficient service. Very courteous personnel.
Date of experience: May 27, 2025
Love LensesRX
Love LensesRX. Quality lenses and quick turnaround. Very convenient. Max is the best!
Date of experience: May 27, 2025
Beautiful frames
Beautiful frames, reasonably priced & timely arrival.
Date of experience: May 27, 2025
Greta experience I had a mess up on my…
Greta experience I had a mess up on my part and had to change the prescription from the original order and was able to get ahold of them and they were super accommodating and changed it to the correct prescription for me without a complaint! Will definitely use again in the future!
Date of experience: May 27, 2025
My lenses were made and shipped back as…
My lenses were made and shipped back as promised by the expected dates. The RX seems to be good and the transition lenses as intended. I will definitely use them again.
Date of experience: May 27, 2025
Excellent Value. Good Service.
Great price. Delivery was exactly as promised. The glasses look amazing! Thanks.
Date of experience: May 27, 2025
No Response, poor cust service, no refund yet
I try my level best to avoid negatively reviewing small business because I'm for them, my mission is to avoid large businesses. Well, I ordered from what I thought was a well reviewed site on the 31st of May. I got a response saying my order way placed. Later on another msg from a representative saying the glasses I ordered were no longer in their inventory and I can contact their customer service line to order different frames or get a refund. I called 4 times left multiples messages and emailed 2 times. I did also contact Paypal to get my refund of $181.48. I'm yet to hear from them. I even responded back to the individual that sent the email letting me know my order wasn't filled and nothing back. Poor customer service I will never recommend dealing with this company.
FYI their a majority of their recent reviews are Anonymous.
Date of experience: May 30, 2025
Buying was easy with lots of options
Buying was easy with lots of options. Prices were competitive, lots of choices and quick turnaround. Lensesrx offers loads of discounts as well. I'd use them again.
Date of experience: May 27, 2025
great Frames Great prices especially on…
great Frames Great prices especially on the Lenses
Date of experience: January 27, 2025
My 3rd set of eyeglasses with LensesRX
This is my 3rd set of eyeglasses with LensesRX as well as an equally good experience with every purchase…Thanks
Date of experience: April 24, 2025
Competent Professionalism
Communication top-notch...Proficiency top-notch...Dependability top-notch...Oh, yeah - they also deliver a superior product in a timely fashion.
Date of experience: March 28, 2025
My purchases
My purchases are always flawless year in and year out. Thank you!
Date of experience: April 28, 2025
Great eyewear
I love my new glasses. They are darker than I thought they would be and sometimes they look black, but in most lights, they are a lovely purple, which is my favorite color. They fit well and I can see grade out of them.
Date of experience: April 24, 2025
Fast and easy is an understatement
Fast and easy is an understatement. Ordered lenses and one week later I had in hand. Prescription is spot on. Thank you
Date of experience: April 28, 2025
Called in order to order
Called in order to order, customer service was excellent, called me back within 15 minutes!
Date of experience: April 25, 2025
It’s taken over three weeks for an…
It’s taken over three weeks for an update on my order. I ordered glasses (no prescription needed). I probably won’t use this company again.
Date of experience: March 28, 2025
Good value Great Service!
I've been using this company for 10 years! I always get good value and Great Service!!
Date of experience: March 27, 2025
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