Lensesrx Reviews 298

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars
Verified

Greta experience I had a mess up on my part and had to change the prescription from the original order and was able to get ahold of them and they were super accommodating and changed it to the correct... See more

Rated 5 out of 5 stars
Verified

Buying was easy with lots of options. Prices were competitive, lots of choices and quick turnaround. Lensesrx offers loads of discounts as well. I'd use them again.

Rated 1 out of 5 stars

I try my level best to avoid negatively reviewing small business because I'm for them, my mission is to avoid large businesses. Well, I ordered from what I thought was a well reviewed site on the 3... See more

Rated 5 out of 5 stars
Verified

I went with LensesRX because they handled Zeiss lenses. Using their portal I entered (badly mis-entered) my prescription- the mistake was entirely my fault. When i reached out to seek help correc... See more


Company details

  1. #5 of 7 best companies in Optician

Written by the company

Discount prescription glasses with top brand name lenses. We even make lenses for your own frames.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

298 reviews

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Hasn’t replied to negative reviews


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Rated 5 out of 5 stars
Verified

Love LensesRX

Love LensesRX. Quality lenses and quick turnaround. Very convenient. Max is the best!

Date of experience: May 27, 2025

Rated 5 out of 5 stars
Verified

Greta experience I had a mess up on my…

Greta experience I had a mess up on my part and had to change the prescription from the original order and was able to get ahold of them and they were super accommodating and changed it to the correct prescription for me without a complaint! Will definitely use again in the future!

Date of experience: May 27, 2025

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Rated 1 out of 5 stars

No Response, poor cust service, no refund yet

I try my level best to avoid negatively reviewing small business because I'm for them, my mission is to avoid large businesses. Well, I ordered from what I thought was a well reviewed site on the 31st of May. I got a response saying my order way placed. Later on another msg from a representative saying the glasses I ordered were no longer in their inventory and I can contact their customer service line to order different frames or get a refund. I called 4 times left multiples messages and emailed 2 times. I did also contact Paypal to get my refund of $181.48. I'm yet to hear from them. I even responded back to the individual that sent the email letting me know my order wasn't filled and nothing back. Poor customer service I will never recommend dealing with this company.

FYI their a majority of their recent reviews are Anonymous.

Date of experience: May 30, 2025

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Rated 5 out of 5 stars
Verified

Great eyewear

I love my new glasses. They are darker than I thought they would be and sometimes they look black, but in most lights, they are a lovely purple, which is my favorite color. They fit well and I can see grade out of them.

Date of experience: April 24, 2025

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