Lensalter Reviews 148

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have gotten m third pair of glasses from lensalter and I love them all. They are unique and beautiful that I don’t hate wearing my glasses everyday. I always get asked if are really functional and g... See more

Rated 4 out of 5 stars

The lens on my frameless glasses snapped in half almost immediately upon receiving it when I was trying to adjust the noseband to fit my face better. The quality was so bad it felt as if I had just br... See more

Company replied

Rated 5 out of 5 stars

I've worked with Lensalter for twice now and they always provide the most high quality eyeglasses and client service, the shipping is really fast too, thank you so much once again for everything! 💗

Company replied

Rated 5 out of 5 stars

Absolutely love my Lensalter glasses! 😍 They’re so pretty and incredibly aesthetic ^^ the design is just chef’s kiss. The quality is amazing, super sturdy and well-made. I’ve already gotten so many... See more

Company replied


Company details

  1. #3 of 40 best companies in Glasses Store
  2. #1 of 7 best companies in Optician
  3. #4 of 40 best companies in Sunglasses Store

Contact info

4.8

Excellent

TrustScore 5 out of 5

148 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars

I have gotten m third pair of glasses…

I have gotten m third pair of glasses from lensalter and I love them all. They are unique and beautiful that I don’t hate wearing my glasses everyday. I always get asked if are really functional and get compliments. Shipping and customer service is also amazing. If you’re looking for affordable and beautiful glasses go with lensalter.

Date of experience: July 08, 2025

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Rated 5 out of 5 stars

Amazing

Amazing, high quality glasses and such a lovely and caring company! Would definitely consider future purchases 💘🌸

Date of experience: July 02, 2025

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Reply from Lensalter

Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!

Rated 5 out of 5 stars

I've worked with Lensalter for twice now and…

I've worked with Lensalter for twice now and they always provide the most high quality eyeglasses and client service, the shipping is really fast too, thank you so much once again for everything! 💗

Date of experience: July 07, 2025

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Reply from Lensalter

Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!

Rated 5 out of 5 stars

beautiful glasses!

beautiful glasses!! i highly reccomend getting your glasses from lens alter. they are well made and have so many trendy and classic styles to choose from :)

Date of experience: July 05, 2025

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Reply from Lensalter

We are thrilled to hear our glasses brightened your look and day!🙂 Your kind words fuel our passion to keep crafting frames that blend comfort, style, and personality. Stay tuned for fresh drops❤

Rated 5 out of 5 stars

I’ve already purchased a second pair of…

I’ve already purchased a second pair of prescription glasses from Lensalter. I like that they use very light weight material and love their selection. Will be buying again!

Date of experience: July 01, 2025

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Reply from Lensalter

Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!

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Rated 5 out of 5 stars

Aria - Statement piece

I get a lot of good feedback from people around me. It is literally a statement piece and a conversation starter! I love my glasses and how lovely they fit me and how it stands out!

Date of experience: June 04, 2025

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Reply from Lensalter

We are thrilled to hear our glasses brightened your look and day!🙂 Your kind words fuel our passion to keep crafting frames that blend comfort, style, and personality. Stay tuned for fresh drops❤

Rated 4 out of 5 stars

Poor quality product, good customer service

The lens on my frameless glasses snapped in half almost immediately upon receiving it when I was trying to adjust the noseband to fit my face better. The quality was so bad it felt as if I had just broken a disposable plastic cup. I took a photo and emailed it to their customer service and I got a full refund the next day. Glad for good customer service, boo for a cheap, brittle product.

Date of experience: June 30, 2025

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Reply from Lensalter

Thanks for trusting us to resolve this quickly! 🙏 While lens snaps are rare flukes, we hate that it dimmed your unboxing joy. Huge appreciation for highlighting our team’s responsiveness.

Rated 5 out of 5 stars

Perfect prescription!

I am very blind and have had difficulties with glasses being made correctly to my prescription, but when I ordered glasses from this company, they were perfect! I'm in love with the star shaped lenses, and have gotten many compliments on them when I wear them!

Date of experience: June 25, 2025

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Reply from Lensalter

Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!

Rated 5 out of 5 stars

Positive Experience

They spoke very politely in emails. The communication back and forth was super fast, easy, and clean. Everything was great and it was a positive experience !

Thank you ~♡♡

Date of experience: June 18, 2025

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Reply from Lensalter

Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!

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Rated 5 out of 5 stars

Absolutely love my Lensalter glasses 💖

Absolutely love my Lensalter glasses! 😍 They’re so pretty and incredibly aesthetic ^^ the design is just chef’s kiss. The quality is amazing, super sturdy and well-made. I’ve already gotten so many compliments! Plus, I got some cute freebies which made it even better. Obsessed! 💖

Date of experience: June 22, 2025

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Reply from Lensalter

Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!

Rated 5 out of 5 stars

In love with LensAlter

I really love this brand and i love how qualifying this brand products are!

Date of experience: June 24, 2025

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Reply from Lensalter

We are thrilled to hear our glasses brightened your look and day!🙂 Your kind words fuel our passion to keep crafting frames that blend comfort, style, and personality. Stay tuned for fresh drops❤

Rated 5 out of 5 stars

Just as advertised

Just as advertised! Very comfortable and lightweight. Coloring ordered was gradient tint purple.

Date of experience: May 21, 2025

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Reply from Lensalter

We are thrilled to hear our glasses brightened your look and day!🙂 Your kind words fuel our passion to keep crafting frames that blend comfort, style, and personality. Stay tuned for fresh drops❤

Rated 5 out of 5 stars

I really love my new fairy glasses from…

I really love my new fairy glasses from lens alter! It gives a high fashion vibe to the point i could fool people into thinking that i am an upperclas (in a good way!). Also the brand itself is very well oriented to their customers and very open for new ideas! I would definitely purchase again to this brand! 100% trusted 🫶🏻

Date of experience: May 30, 2025

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Reply from Lensalter

Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!

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Rated 5 out of 5 stars

Love my Aries ♈️ Frame glasses they are…

Love my Aries ♈️ Frame glasses they are very nice and delivery was kinda slow but made it to me on time. Thanks Lensalter

Date of experience: May 30, 2025

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Reply from Lensalter

We are thrilled to hear our glasses brightened your look and day!🙂 Your kind words fuel our passion to keep crafting frames that blend comfort, style, and personality. Stay tuned for fresh drops❤

Rated 5 out of 5 stars

Absolutely love my glasses!

Absolutely love my glasses! I got the Hello Kitty single frame in silver. They reached out on both email and text to let me know that my pupil distance was incorrect and provided me the link to determine the correct pupil distance. Very pleased with the customer service and the quality of the glasses/frames. :)

Date of experience: June 01, 2025

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Reply from Lensalter

We are thrilled to hear our glasses brightened your look and day!🙂 Your kind words fuel our passion to keep crafting frames that blend comfort, style, and personality. Stay tuned for fresh drops❤

Rated 5 out of 5 stars

Love my pair of glasses they are…

Love my pair of glasses they are similar to sanrio characters and it just perfect

Date of experience: April 16, 2025

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Reply from Lensalter

Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!

Rated 5 out of 5 stars

I had to make a change to my order…

I had to make a change to my order cause the prescription was incorrect, and the service was great and quick. I had my glasses in no time

Date of experience: May 15, 2025

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Reply from Lensalter

We are thrilled to hear our glasses brightened your look and day!🙂 Your kind words fuel our passion to keep crafting frames that blend comfort, style, and personality. Stay tuned for fresh drops❤

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Rated 5 out of 5 stars

100/10 !!

The glasses are extremely well made and they have subtle weight to them which makes them feel even higher quality when worn! The designs and styles are all very cute and the amount of shapes they have available ensure that there will be a shape that suits your face shape best! Love you lens alter!!

Date of experience: June 15, 2025

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Reply from Lensalter

Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us. Can’t wait to see your next pick!

Rated 4 out of 5 stars
Verified

I was thankfully that the company…

I was thankfully that the company reached out to me before making my glasses. They notified me that the lens would be very thick even when cut. I accepted that and they processed with my order.

I was only disappointed that the frames & lens aren’t as big as a whole. I measured the distance between my eyes but as a whole the frames & lens are smaller on my big face 😅

Date of experience: May 25, 2025

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Reply from Lensalter

Truly appreciate you sharing this feedback – it means a lot that you trusted our advice !We appreciate your feedback on the frame size. To resolve this, you can select a larger full-frame style on our website (though note lenses may be thicker with your prescription) and email your choice to the support email . You’ll only pay for shipping – we’ll handle the rest to craft your dream pair!

Rated 5 out of 5 stars

I couldn’t be happier

I couldn’t be happier with my experience using LensAlter! From start to finish, everything about the process was seamless, professional, and efficient. I had a pair of designer frames I loved but needed new prescription lenses—and LensAlter delivered exactly what I needed.

The ordering process was incredibly easy, with clear instructions on how to send in my frames and select my lens options. I really appreciated the range of customization—blue light filtering, anti-glare, high-index options—everything was there. The turnaround time was faster than I expected, and my frames came back looking brand new with perfectly fitted lenses.

What really stood out was the quality. The lenses are crystal clear, the prescription is spot-on, and the craftsmanship is top-tier. I also found their customer support team responsive and genuinely helpful when I had questions.

If you're looking to upgrade your eyewear without buying a whole new pair of glasses, LensAlter is 100% worth it!

Date of experience: June 13, 2025

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Reply from Lensalter

We are thrilled to hear our glasses brightened your look and day!🙂 Your kind words fuel our passion to keep crafting frames that blend comfort, style, and personality. Stay tuned for fresh drops❤

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