The nurse/doctor who did my last phone appointment raised his voice to me and was very rude. I’m being tested for depression and anxiety and his hostile manner sent me into a tailspin. He had VERY poo... See more
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I travel for work, and appreciate that Lemonaid can alter my prescription depending on my needs. Sometimes I'm not home for months at a time, so I'll order more medication to bring with me as I travel... See more
Lemonaid Health is great and so easy to use! The doctors, nurse practitioners and nurses are so approachable and knowledgeable, and they really care about me and my medical needs. Our regular touchpoi... See more
Everyone has been very helpful and. Pleasant to talk to even when I panicked about the different things that have come out in the news like the bankruptcy of 23 &me the fda ruling on compound drugs an... See more
Company details
- #35 of 49 best companies in Online Pharmacy
- #11 of 45 best companies in Hair Product Store
- #17 of 35 best companies in Mental Health Service
- #22 of 37 best companies in Online Prescription Medication Vendor
- #2 of 5 best companies in STD Testing Service
- #29 of 56 best companies in Weight Loss Service
About Lemonaid Health
Written by the company
Our platform connects patients with licensed healthcare providers who offer consultations, diagnoses, and prescriptions for a wide range of common health concerns including weight loss, mental health support, birth control, sexual health, skincare, and more.
Contact info
870 Market Street, Suite 415, 94102, San Francisco, United States
- 888-536-2267
- help@lemonaid.com
- lemonaidhealth.com
Replied to 25% of negative reviews
Typically replies within 2 weeks
Your representative are helpful and…
Your representative are helpful and answer my questions. Thanks!
Date of experience: May 01, 2025
I was yelled at during my phone consult.
The nurse/doctor who did my last phone appointment raised his voice to me and was very rude. I’m being tested for depression and anxiety and his hostile manner sent me into a tailspin. He had VERY poor bedside manner and clearly doesn’t understand the need to have patience when explaining medical terms, etc to people who aren’t doctored or nurses themselves. I won’t be using Lemonaid Health any longer. I won’t support any business that employs someone who yells at customers.
Date of experience: April 02, 2025
On time with medication
On time with medication, easy to communicate with, great customer serivce.
Date of experience: May 01, 2025
They have consistently provided a…
They have consistently provided a quality product at a decent price, and trusted me to use it right.
Date of experience: May 19, 2025
Ease of service
Date of experience: March 02, 2025
Customer service was very helpful.
Customer service was very helpful.
Date of experience: May 17, 2025
Very easy to deal with
Date of experience: May 16, 2025
always on time
always on time, never an issue, great customer service
Date of experience: May 15, 2025
Customer service is extremely lacking
Customer service is extremely lacking. Actual English speaking would be amazing. Simple questions are apparently to difficult to manage at times.
Date of experience: May 14, 2025
Very good service and prompt processing!
Very good service and prompt processing!
Date of experience: May 06, 2025
Simple/direct/appointments…
Simple/direct/appointments set/appointments met/follow through was immediate/they are available when/if you have concerns or questions.
Date of experience: February 03, 2025
Prompt efficient service
Prompt efficient service. Easy to deal with, delivery always on time.
Date of experience: May 14, 2025
Lemonaid excellent
I believe this is a great company never had any issues. I love and respect the privacy of my order.
Date of experience: May 13, 2025
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