Lemonaid Health Reviews 178

TrustScore 4.5 out of 5

4.5

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the service provided by Lemonaid Health, highlighting the knowledge, approachability, and genuine care shown by the doctors, nurse practitioners, and nurses. Consumers find the touchpoints feel like a warm hug from a friend. People also value the convenience and ease of use, with many noting the efficiency and user-friendly nature of the platform. The fast and reliable delivery service is another aspect that consumers consistently praise. Reviewers appreciate the promptness and accuracy of the service, as well as the reasonable prices. The user experience is generally viewed positively, with reviewers finding it easy to navigate and get the help they need.

Based on reviews, created with AI

See what reviewers are saying

Rated 1 out of 5 stars
Invited

The nurse/doctor who did my last phone appointment raised his voice to me and was very rude. I’m being tested for depression and anxiety and his hostile manner sent me into a tailspin. He had VERY poo... See more

Rated 5 out of 5 stars
Invited

I travel for work, and appreciate that Lemonaid can alter my prescription depending on my needs. Sometimes I'm not home for months at a time, so I'll order more medication to bring with me as I travel... See more

Rated 5 out of 5 stars
Invited

Lemonaid Health is great and so easy to use! The doctors, nurse practitioners and nurses are so approachable and knowledgeable, and they really care about me and my medical needs. Our regular touchpoi... See more

Rated 5 out of 5 stars
Invited

Everyone has been very helpful and. Pleasant to talk to even when I panicked about the different things that have come out in the news like the bankruptcy of 23 &me the fda ruling on compound drugs an... See more


Company details

  1. #35 of 49 best companies in Online Pharmacy
  2. #11 of 45 best companies in Hair Product Store
  3. #17 of 35 best companies in Mental Health Service
  4. #22 of 37 best companies in Online Prescription Medication Vendor
  5. #2 of 5 best companies in STD Testing Service
  6. #29 of 56 best companies in Weight Loss Service

About Lemonaid Health

Written by the company

Who we are
Lemonaid Health’s U.S.-licensed medical providers and pharmacy deliver high-quality healthcare at your convenience. With a focus on your health goals and a mission built around accessibility, prevention, and wellness, we hope Lemonaid Health can empower you to live a longer, healthier life.

Our platform connects patients with licensed healthcare providers who offer consultations, diagnoses, and prescriptions for a wide range of common health concerns including weight loss, mental health support, birth control, sexual health, skincare, and more.

How can we support you?
Check out a few of our most popular services:

Lifestyle image of man weightlifting. Lifestyle image of two people talking. Lifestyle image of a couple. Lifestyle image of women.
Explore your options
Our team provides expert care for other conditions including Hair Loss, UTI Care, Skin Care and more.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

178 reviews

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1-star

Replied to 25% of negative reviews

Typically replies within 2 weeks


Rated 1 out of 5 stars
Invited

I was yelled at during my phone consult.

The nurse/doctor who did my last phone appointment raised his voice to me and was very rude. I’m being tested for depression and anxiety and his hostile manner sent me into a tailspin. He had VERY poor bedside manner and clearly doesn’t understand the need to have patience when explaining medical terms, etc to people who aren’t doctored or nurses themselves. I won’t be using Lemonaid Health any longer. I won’t support any business that employs someone who yells at customers.

Date of experience: April 02, 2025

Rated 5 out of 5 stars
Invited

Simple/direct/appointments…

Simple/direct/appointments set/appointments met/follow through was immediate/they are available when/if you have concerns or questions.

Date of experience: February 03, 2025

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