Marriott International Reviews 3

TrustScore 3.5 out of 5

3.7

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Company details

  1. Hotel
  2. Business Hotel
  3. Travel Agency

Information provided by various external sources

Marriott International, Inc. is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 1 out of 5 stars

terrible customer service

terrible customer service, booked a room 3 months ago for an event and the event was cancelled due to the virus outbreak so I ask to move my dates to the new arranged dates, they declined so I lost over £700 euros but they did offer a 10% refund and 15% discount on an inflated room price for a new dates
absolute scam I will never use there hotels again

Date of experience: March 06, 2020

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