Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

The Lease End video got me interested - Tiffani’s professional & pleasant approach closed the deal. She is very knowledgeable about the entire process. The on-line forms were user friendly and simpl... See more

Company replied

Rated 5 out of 5 stars

Our agent, Lucas Ribeiro, was just wonderful. He answered every question simply and with obvious knowledge of his subject, and did all that he could to make the process of purchasing our vehicle smoot... See more

Rated 5 out of 5 stars

To start off I was up in the air about keeping my lease so while doing research I came across lease end. I was hesitant as we all know near the end of the lease we get bombarded with offers. So that b... See more

Rated 5 out of 5 stars

I was very skeptical, sounded too good to be true. I called and spoke to Ami Angilau and he made this process so easy, answered all my questions and concerns. I did go to the dealer just to compare t... See more

Company replied


Company details

  1. Car Finance and Loan Company

Written by the company

Lease End’s mission is to empower auto lease owners with the technology to easily exit their lease. We know end-of-lease decisions can be stressful and complex, so we've found a way to simplify the process for lease owners. We provide the expert tools and advisory services to help lease owners make a quick and informed decision about ending their car lease, and we assist them with the entire process. Lease owners can choose two paths: buy out their lease and keep their car, or sell their car directly to us, all without ever stepping foot into a dealership. We help customers unlock the equity they've earned in their leased car, and whatever end-of-lease option they choose, we ensure the entire transaction is easy, quick and completely stress-free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

I filled out the forms on July 4 and on…

I filled out the forms on July 4 and on July 5 I got a text from them and a phone call-a holiday weekend no less! Josh was the person I dealt with and he was great. He did not intimidate me like at the dealerships. He explained everything calmly and patiently. You could hear in his voice that he loves doing his job and he loves helping people. It took us less than an hour, and the vehicle was mine. I didn’t even leave my house.
If you’re on the fence about buying your lease out, don’t hesitate to call Lease End, they are a wonderful company to work with.

Date of experience: July 05, 2025

Rated 5 out of 5 stars

Seamless experience with fantastic customer service!

We just went through the buying process with Lease end and our agent Andrew. This was the most pleasurable experience we’ve ever had buying a car! Everything was taken care of in about 20 minutes and we didn’t have to leave the house or deal with the dealership, DMV or anything. Fantastic customer service and a huge relief. Thank you so much!

Date of experience: July 05, 2025

Rated 5 out of 5 stars

Excellent experience

Our agent, Lucas Ribeiro, was just wonderful. He answered every question simply and with obvious knowledge of his subject, and did all that he could to make the process of purchasing our vehicle smooth and easy. We are happy with the loan obtained

Date of experience: July 03, 2025

Rated 5 out of 5 stars

Our experience with Brian was…

Our experience with Brian was absolutely wonderful. Besides being very knowledgeable, he was also patient and kind. Lease End is very fortunate to have Brian as a member of the organisation.

Henry & Yvonne C.

Date of experience: July 03, 2025

Rated 5 out of 5 stars

Eddy was amazing

Eddy was amazing. He went to bat for me and helped negotiate an even more competitive interest rate! I ended up with good terms and the process was so easy! Ended up buying out lease early, but saving money in the long run! Awesome experience! Thank you Eddy!!!

Date of experience: July 03, 2025

Rated 5 out of 5 stars

Thank you

Thank you! Truly.

My lease was coming to an end in October. With that, I reached out to my bank, two local credit unions, and the bank where I have been paying my lease for the last three years.

From my first contact with Jayden (sp?) to finishing the entire deal with Mr. Nathan, Lease End was absolutely perfect. Honest.

I have worked for 25 years at community colleges and customer service is critical to what we do--and your team did not disappoint. I can't say enough about Nathan's help, kindness, patience, and professionalism (I had a lot of questions and he was outstanding). He is a winner (they all were).

Bless you all for your help. I am excited to tell others about Lease End.

After I made up my mind, it was extremely easy to transition from Lease to Purchase of a vehicle that we love.

Thank you again...take good care!

Date of experience: July 02, 2025

Rated 5 out of 5 stars

Dealing with Lease End was flawless!

Never in my life have I financed a car so easily,10 minutes was all it took.I was a little skeptical when I watched the advertisements online,but my experience with Lease End was flawless.Julie V was great to deal with,I can't thank everyone enough,!

Date of experience: July 03, 2025

Rated 5 out of 5 stars

The right decision

To start off I was up in the air about keeping my lease so while doing research I came across lease end. I was hesitant as we all know near the end of the lease we get bombarded with offers. So that being said I called lease end to my surprise how friendly and considerate they were not pushy. I worked with Eddie couldn’t ask for a better representative great personality knowledgeable helped understand all the options. I made the decision to move forward they walk you through everything I mean everything was truly a great experience. Would highly recommend this company to help with your decision.

Date of experience: July 02, 2025

Rated 5 out of 5 stars

Thank you, Eddy!

I have to say that the process and, more importantly, the communication from my salesperson was so thorough and prompt. Lease End truly made this whole process extremely simple for me while providing me with an excellent option for a payment plan . Thank you, Eddy!

Date of experience: July 02, 2025

Rated 5 out of 5 stars

This was the first time we used…

This was the first time we used LeaseEnd and were very pleased with the process. Zach was friendly, knowledgeable, and gave regular updates. The whole process took one day. The great thing was we didn’t have to go back to a dealership. Thank you!

Date of experience: July 01, 2025

Lease End logo

Reply from Lease End

That's great to hear! Glad Zach was able to keep you from the dealership runaround.

Rated 1 out of 5 stars

One of the worst customer service…

One of the worst customer service experiences I have ever had. They ran a bunch of hard credit inquiries when this wasn’t clearly communicated. When I said this the person told me I didn’t read the things I clicked on. Then several times told me I was wrong and interrupted me asking me to let him talk. Do you actually expect me to buy something from you with this type of treatment? Wow…

Date of experience: July 02, 2025

Lease End logo

Reply from Lease End

Sorry to hear your experience with us wasn't what you hoped for, Ruben. It's true we do require hard pulls on your credit score for you to get your funding approved. If you're nervous about what that means for your credit, rest assured that the pulls will be consolidated into one and shouldn't affect your credit score after that happens. Here's an article, if you'd like to read more about that:

https://www.experian.com/blogs/ask-experian/do-multiple-loan-inquiries-affect-your-credit-score/

Rated 5 out of 5 stars

Brian was a dream to work with

Brian was a dream to work with. He made what is normally a very stressful experience at a car dealership, easy and transparent. I cannot say enough good things about this process!

Date of experience: June 30, 2025

Lease End logo

Reply from Lease End

Thanks for the great review, Julie! We'll pass the kind words on to Brian!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look