When the shoes I ordered were out of stock. Customer Service contacted me immediately with options including refunding my money. Since I really love the Stretch Slides I ordered another color and it w... See more
Company replied
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When the shoes I ordered were out of stock. Customer Service contacted me immediately with options including refunding my money. Since I really love the Stretch Slides I ordered another color and it w... See more
Company replied
I was thrilled to find a direct website with the same exact shoe still exists, vs searching thru a mass variety of brands & options. Although the shipment was 9 days coming from NY to CA, I was concer... See more
Company replied
The customer service was excellent. The shoes were shipped in a timely manner. The quality of these sandals are excellent being fully leather. They are so comfortable that I can walk with them... See more
Company replied
I have been wearing the LaPlume Jen sandals ever since I was diagnosed with plantar fasciatis many years ago. I needed new ones for inside (I never wear them outside - I use old ones for that), so th... See more
Company replied
La Plume Shoe was founded by the Weitman family in 1984 with a desire to bring the philosophy of comfort, quality, and fashion to you. La Plume has focused on this same philosophy for close to four decades. And it has been a most rewarding experience! Many of our customers say "These are the only shoes that I can wear!"
417 Canterbury Avenue, 10314, Staten Island, United States
Hasn’t replied to negative reviews
I have 6 pairs in various colors and styles so that should speak for itself!
Date of experience: June 26, 2025
I love these shoes!! I have bought tgree pairs in approximately 2 months. They have helped my back problems and my balance. They are the best shoes I’ve had in a long time, and I get compliments on them every day!!
Date of experience: June 04, 2025
Reply from La Plume Shoes
Very responsive and prompt in processing order. Shoes beautiful as expected. Have been wearing Laplume shoes for over 30 years.
Date of experience: June 04, 2025
Reply from La Plume Shoes
Reply from La Plume Shoes
Super comfortable, great support, and undeniably fashionable.
Date of experience: May 29, 2025
Reply from La Plume Shoes
The customer service was excellent. The shoes were shipped in a timely manner.
The quality of these sandals are excellent being fully leather. They are so comfortable that I can walk with them the whole day
They are so pretty
Thank you La Plume!
Date of experience: May 28, 2025
Reply from La Plume Shoes
When the shoes I ordered were out of stock. Customer Service contacted me immediately with options including refunding my money. Since I really love the Stretch Slides I ordered another color and it was shipped immediately. As I mentioned in my email to Customer Service, I would love to see some "fun" colors in these shoes. I have ordered them in every available color except black.
Date of experience: May 05, 2025
Reply from La Plume Shoes
Have bought La Plume shoes for many years. So comfortable.
Date of experience: May 05, 2025
Reply from La Plume Shoes
Easy to order but check order and gift wrap before checking out
Date of experience: April 03, 2025
Reply from La Plume Shoes
I have 5 pairs of this style and absolutely love them. Great arch support and comfy comfy immediately no breaking in. Wish I got more discounts.
Date of experience: April 03, 2025
Reply from La Plume Shoes
I have worn these sandals that stretch well over 20 years. They are comfortabl, well made and I also have a pair of flats that have the stretch as well. This time I also purchased Paola. Dressy and I can't wait to wear them.
Date of experience: March 31, 2025
Reply from La Plume Shoes
I was disappointed to find out that the shoe that I ordered was out of stock but online it said it wasn't stock. email response was good
Date of experience: March 26, 2025
My delivery was on time and the shoes are beautiful and the correct fit.
Date of experience: March 12, 2025
Reply from La Plume Shoes
Good customer service
Shoes are very comfortable
Date of experience: March 07, 2025
Reply from La Plume Shoes
Date of experience: March 12, 2025
Reply from La Plume Shoes
I have been wearing the LaPlume Jen sandals ever since I was diagnosed with plantar fasciatis many years ago. I needed new ones for inside (I never wear them outside - I use old ones for that), so this order was timely.
Date of experience: March 06, 2025
Reply from La Plume Shoes
I am so happy that I can still by Eric Michaels shoes. La plume keeped me up dated from start to arrival. I will be ordering another pair of shoes soon. Thank you for the appreciation coupon.
Date of experience: February 26, 2025
Reply from La Plume Shoes
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