Verified
Love the store.it always has what I am looking for plus the service is great always respectful Thank you!!!!
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Review summary
Based on reviews, created with AI
See what reviewers are saying
Verified
This is my go to place for make up and skin care. Every visit feels right and positive. The two lovely ladies are always welcoming, knowledgeable and I never feel pressure into buying something I don'... See more
Company replied
Verified
Tina is truly awesome, very accommodating and welcoming. She’s also honest and wants what’s best for you. She does not force you to buy when u don’t need it yet. Plus she gives us freebies. Love g... See more
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Verified
Tina’s Koko Shiseido in Torrance, California is one of a kind. The place is tastefully decorated and their staff is polite and helpful. I often buy Shiseido items through mail order from her since I... See more
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Company details
- #3 of 45 best companies in Cosmetics Store
- #4 of 66 best companies in Beauty Product Supplier
- #3 of 29 best companies in Cosmetics and Perfumes Supplier
- #1 of 21 best companies in Cosmetics Industry
Written by the company
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
Contact info
2396 Crenshaw Boulevard Ste F, 90501, Torrance, United States
- (310) 343-3393
- koko@kokobeaute.com
- kokobeaute.com
4.9
Excellent
206 reviews
Verified
Love the store.it always has what I am…
Love the store.it always has what I am looking for plus the service is great always respectful Thank you!!!!
Date of experience: June 24, 2025
Reply from KoKo Shiseido Beauté
Thank you for your feedback!!!🙏 We'd love to see you again soon~☘️🌹🍒
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Verified
The staff is so friendly and helpful
The staff is so friendly and helpful. Would always recommend this store to my friends and siblings
Date of experience: May 26, 2025
Reply from KoKo Shiseido Beauté
Thank you Mariavictoria for your feedback.🙏 We love to chat with our customers and share our knowledge from more than 20 years of experience in Shiseido. Look forward to seeing you again soon! 🌹🍒🌺
Verified
Tina is truly awesome
Tina is truly awesome, very accommodating and welcoming.
She’s also honest and wants what’s best for you.
She does not force you to buy when u don’t need it yet.
Plus she gives us freebies.
Love going to her store for my facial needs.❤️
Date of experience: May 24, 2025
Reply from KoKo Shiseido Beauté
Thank you, Cely, for your kind feedback🙏 A long-time loyal customer like you, to me, is like my own sister. I would only want you to have what would be best for you. Always looking forward to seeing you next! ☘️🌹❤️
Absolutely stunning range of products
Absolutely stunning range of products! The quality is exceptional and I love the elegant packaging. Customer service is top-notch. Highly recommend!
Date of experience: February 01, 2025
Reply from KoKo Shiseido Beauté
Thank you for your feedback🙏 As a small business, we appreciate every customer and do our best to ensure their satisfaction with every aspect of our work.🌺🍹🍊
Verified
Tina is always so welcoming and helpful…
Tina is always so welcoming and helpful and the products are fabulous!
Date of experience: May 03, 2025
Reply from KoKo Shiseido Beauté
Thank you, Arleen, for your comment 😍. It is always my pleasure!!! 🌹🍒🌺
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Verified
Reply from KoKo Shiseido Beauté
Thank you for your feedback 🙏. Welcome to KoKo, and we hope to see you again soon~ 😊
Verified
Reply from KoKo Shiseido Beauté
Thank you for your feedback!🙏
Verified
Conny is the best
Date of experience: April 06, 2025
Reply from KoKo Shiseido Beauté
Thank you, Rosa, for your feedback. 🙏 You made my day! 😊 - Conni
Verified
Quick delivery
they were very quick to deliver! And it was easy to order online. Great service!
Date of experience: March 29, 2025
Reply from KoKo Shiseido Beauté
Thank you for your feedback. 🙏 We also answer instantly if you have questions about your order or products. Thank you for shopping at KoKo.🌺🍹🍊
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Verified
Tina at Kokoshiseido always keeps me
Tina at Kokoshiseido always keeps me
Informed of the latest promotions and she has a great record of my needs.
She knows exactly when I need to replenish my repertoire.
Date of experience: March 22, 2025
Reply from KoKo Shiseido Beauté
Thank you, Toni, for your feedback.🙏 It is part of our ongoing effort to provide the greatest customer service, and knowing and understanding your needs is essential.😊
Verified
Sales staff is always gracious and…
Sales staff is always gracious and helpful. They offer great skin suggestions as well.
Date of experience: February 02, 2025
Reply from KoKo Shiseido Beauté
Thank you for your feedback🙏 We are delighted you found our suggestion helpful. We are always available in-store and online to answer your questions and provide helpful tips and suggestions. Hope to see you soon. 🌼🌸☘️
Verified
Tina Ko is always helpful and friendly
Tina Ko is always helpful and friendly. She takes her time to explain the benefits of new products. Thank you TINA
Date of experience: March 14, 2025
Reply from KoKo Shiseido Beauté
Thank you, Agnes, for your feedback🙏 I thank you more for being a KoKo loyal customer for over a decade.💎🌼🌸
Verified
Reply from KoKo Shiseido Beauté
Thank you, Linh, for your feedback 🙏
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Verified
I’ve been using Shiseido products for a…
I’ve been using Shiseido products for a long time and I really like them. When we came to California for my husband’s job, we saw a Shiseido store and went in to check out a few products. Tina and Koko, who assisted us, were incredibly friendly and kind. The store was very clean and organized. Their knowledge about the products was excellent. They didn’t just try to sell me something, but recommended the right products for my needs. They have an honest sales policy. Additionally, giving samples along with the products I purchased was a very kind gesture. From now on, I will buy all the products I need from this store, from Tina and her sister. I want to thank them here and highly recommend this store to everyone.
Date of experience: March 12, 2025
Reply from KoKo Shiseido Beauté
Wow, thank you for your generous compliment.🙏 We are delighted that we had made such a great impression on you on your first visit to our store, and honored to be your go-to place for Shiseido. Welcome to California and to KoKo Shiseido. 🌼🌸☘️
Verified
Great experience
Tina was very helpful with her expertise. She helped me without being pushy. My visit there was productive and very informative. I will definitely be back.
Date of experience: March 11, 2025
Reply from KoKo Shiseido Beauté
Thank you for your feedback🙏 I treat all KoKo customers like my sisters. Regardless of purchase intention, I owe them my best, as well as the best of the skincare and beauty products I recommend within budget.☘️🌹🍒
Verified
Reply from KoKo Shiseido Beauté
Thank you 🙏 for your feedback. We are all about ensuring your shopping at KoKo is the most pleasant and informative at all times.😊
Verified
The owner Tina was so sweet
The owner Tina was so sweet. Her knowledge and experience of the products was fantastic. That is why I keep going back to buy from her. She and Connie are very polite.
Date of experience: March 01, 2025
Reply from KoKo Shiseido Beauté
Thank you, Anju for your feedback🙏 We are delighted to hear that you find our service excellent🌸☘️🌹
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Shipping is quick and the products are…
Shipping is quick and the products are completely authentic. Buy with confidence at a great price.
Date of experience: February 20, 2025
Reply from KoKo Shiseido Beauté
Thank you for your feedback 🙏 Indeed, we ship directly from our store within the hour of receiving orders with every attention to detail.
Verified
Very friendly & knowledgeable
Very friendly & knowledgeable about their products. Highly recommend.
They have the best customer service!
Date of experience: February 06, 2025
Reply from KoKo Shiseido Beauté
Thank you for your feedback.🙏 We strive to share the most accurate and updated information on the constantly advancing technology in Shiseido beauty products. It is always our pleasure to serve you.🌹🍒🌺
Wonderful
I had a wonderful experience at this cosmetics store! The products are of great quality,i found exactly what i need. Highly recommend!
Date of experience: December 20, 2024
Reply from KoKo Shiseido Beauté
Thank you for your feedback. 😀 We would like to ensure you have the best experience every time you shop with us!
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