kimkim Reviews 1,182

Everything was so easy. It was awesome not having to worry about finding transportation. Anywhere we arrived we had a driver waiting for us with a sign with our names on it. Our agent, Tina was always available during the planning and during travel to answer any questions we had. Our guides were so informative and accommodating. We absolutely loved Beti, in Bangkok. Our driver, Mr Nu, was very helpful with a timing change for our transfer to the airport. This trip couldn't have gone more smoothly, which says a lot since we were on the other side of the world!

Date of experience: June 19, 2025

This was my first time using kimkim and I enjoyed every aspect of the experience. I appreciated how closely the team worked with me on curating a trip for me and my fiancé. The resulting detailed itinerary and local recommendations were perfect. During the trip, the host was flexible and quick with last-minute accommodations when I needed to add another day due to unforeseen circumstances on my end. Overall, my travel host was attentive and responsive. Kimkim was an excellent value!
I have already recommended kimkim to family, friends and even new people I met during my trip. I plan on using kimkim again. Thank you!

Date of experience: July 01, 2025

Great tour experience in Thailand. We very much enjoyed the experience.
Our tour guide Nuii and driver Mr Kai were exceptional. They made us feel welcomed and provided a great experience. At the end of our trip we felt we knew them for a long period of time.
During the trip we had a tooth accident and Nuii and Mr Kai went above and beyond to help us find a dentist to fix the tooth. Would highly recommend asking for Nuii and Mr Kai if you visit the area !
The attention to detail such as having new fruits for us to try and having refreshments were a plus after a long day of walking in the heat.

Date of experience: July 01, 2025

Èric was great to work with from beginning to end! He helped me plan the exact trip I was dreaming of for our family. His plans were detailed and he had more than enough options for us to do everyday. My only regret is there was never enough hours in the day! Our accommodations were fabulous. The only thing about the accommodations I would suggest for next time is more details communicated or passed onto us about checking in at every destination.

Date of experience: June 10, 2025

I feel like we paid a lot of money for nothing. One out of four hotels was amazing. We did not receive prompt support when we had a flat tire. There was a mix up on a automatic vs. Manual car. The car ended up being almost twice as much as was quoted. We made it clear that this was the first time over the Atlantic for half of us and we thought a travel agent would be helpful. After this experience I would not use a travel agency again. They did not help look out for us. Luckily the group of girls I was with was full of strong independent women. Otherwise, our trip would have been ruined.

Date of experience: June 23, 2025

Everything was set up nicely and when we needed some changes Salome took care of us.

Date of experience: June 26, 2025

Kimkim created a well planned driving tour of Scotland for us. The hotels were very nice, suggested activities were very interesting, and details were easy to follow. They were very available with advice alternative arrangements when a few glitches occurred. I highly recommend them as travel planner and advisor.

Date of experience: June 26, 2025

Private car drivers/ guides were excellent. Tour around Leknes was spectacular. Viking Museum was excellent. The two rorbuer that we stayed at were very nice although the Reine Rorbuer room was quite small. However, the Spinoza Rorbuer room was very large/comfortable.

Because of a delayed landing by SAS inbound to Bodo from Oslo we missed our connecting flight to Leknes and had to spend a night in Bodo. Can we be partially reimbursed for the cost of this trip?

Date of experience: June 19, 2025

Everything was easy. Good communication

Date of experience: June 23, 2025

I didn't know what to expect since I had never used an agency like Kim Kim before. Overall, I was satisfied, but there are a few things I would comment on to make the trip even better.
For starters, I regret moving hotels so many times. We spent no more than 2 nights in a row at any given location, which got very tiring at the end with having to always pack up everything before we moved to the next city. We got pretty good at our routine, but fewer venue changes would be better.
Secondly, we came during the hot season, which we knew going into this. However, the first 3 full days of our trip each had a pagoda or temple visit, which requires long pants and shoulder covering for the ladies. It made hot days even hotter, and was a little frustrating because the other activities we were doing those days involved a lot of outdoor walking/stair climbing in the summer sun and heat. We didn't have time to change outfits on most of those occasions, so we were stuck wearing our long clothes most of the day.
Lastly, the car we had in the south was a little cramped for the three of us (me, wife, and daughter). We all had to squeeze in the back, whci was fine for short trips but not great for the long drive between Saigon and Can Tho.
Overall, I think we planned too many activities at the start of our trip in the north, as we had to cut some days short due to exhaustion. The south was better balanced, and as a result much more enjoyable.
Some of these issues were us not knowing what we wanted going in, but I think a little more detail about timeline in the sample itineraries would be helpful in making sure we knew what we were getting in to.
Would still recommend, and we still had an amazing vacation to Vietnam.

Date of experience: June 11, 2025

Wonderful tours and not a wasted moment. Throughout London, York and Edinburgh we were taken care of. We were treated to both the tourist sights and the ancestral locations that meant so much to us. Thank you for coordinating these tours and the necessary transportation. Everything was spot on.

Date of experience: June 09, 2025

Tailor trip and follow up throughout the trip to make sure everything is catered for. Thank you for an amazing trip!

Date of experience: June 03, 2025

We used KimKim for our trip to Greece in 2024 and that trip was a 10+, absolute best trip of our lives with first class service and tour guides at every location.
London was planned well with tickets to Tower of London, changing of the guard, Westminster Abbey (key sites) and flexibility to explore museums and local markets
the Park Plaza hotel was a nice space (helpful to have breakfast included and a gym) but the location is far away from both a metro station and from the city center AND the service was poor-- the staff were rude. would not stay there again based on the staff

travel between london and paris on the Eurostar was perfect
Hotel in Paris was lovely- easy walk to the Eiffel tower, breakfast included and the staff were kind

we relied heavily on Uber in Paris as the city is quite spread out despite 10+ miles of walking everyday and we did not have transport arranged for most activities.

It would have been helpful to have had timed entry through KimKim for the various sites in Paris: Notre Dame, Sacre Coeur, St Chappelle, the museums. We arranged all of this on our own while we were in country

Kimkim was useful for most activities in London and for transport between london and paris, less useful for the experiences in Paris

Date of experience: June 04, 2025

If you want a fully joined-up trip, then from start to finish Kimkim make your travel plans seamless. Every connection happened just as it was arranged.

The local knowledge is second to none so you get to visit wonderful locations.

This is the 4th time we've used them! Great service again. Thank you

Date of experience: May 26, 2025

We had a great time in Edinburgh thanks to Kimkim. We did a walking tour and a food tour. Xavier and Tamara were outstanding guides.

Date of experience: June 03, 2025

We had the most amazing vacation. Dalia did a fantastic job and was always available to assist us.

Date of experience: May 17, 2025

Tasos and the team at Kimkim were incredible at planning and helping our 14 person group navigate during our 2 week trip. The trip was organized well and helped us maximize all aspects of our trip. Whether the service was airport pickup, limo drivers between destinations, train tickets/schedules, or hotels located at perfect locations, Tasos had everything covered. Even during our trip as changes were needed due to unforeseen issues, the Kimkim team was extremely efficient at helping make changes or alterations. We started in Venice and then traveled to Florence, Rome, Pompei, Sorrento, Capri, and Positano over two weeks. Every leg along the way was executed flawlessly. I highly recommend their team.

Date of experience: May 05, 2025

The Kim Kim team was amazing. We worked with Almadine. She was very organized and thorough. We had great hotels, excursions, and recommendations.
We couldn’t have asked for a better trip.
She had everything organized for us from drivers, tours, hotels, and suggestions for our free time. I would highly recommend them.

Date of experience: May 27, 2025

Having Robi as our trip planner and coordinator was terrific. He is super knowledgeable about all things Croatia, super attentive to our needs, made us feel like having a good, positive experience in Croatia was very important to him. And, our cycling guide, Borno, was equally helpful, kind, friendly and knowledgeable about cycling. We would highly recommend Robi for any tour in Croatia.

Date of experience: May 22, 2025

Our trip was planned perfectly for our three generation family. Siena &Lea listened to all the requests and desires of our group and put an itinerary together that pleased everyone! Just the right amount of tours and leisure time. The cooking class in Santorini was a highlight ,so much fun. The tour guides in Athens & Naxos were excellent. Drivers were organized and ready for us at all locations. Made moving around 8 people very smooth. Will definitely go to Kimkim again!

Date of experience: May 07, 2025