Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

This company is fantastic if you are looking for witchy and gothic clothing and accessories. The quality of the products is very good. Can be expensive but I suppose it all depends on what you are loo... See more

Rated 3 out of 5 stars
Verified

Bought 2 similar items, one in a large one in a medium and the medium fits well the large is far too small. The sizes are so strange. Delivery took ages and when I emails to chase up I got a v... See more

Rated 5 out of 5 stars
Verified

Moonlit Hanging Frame Definitely stunning frame, l ordered it for my daughter & she loves it…looks very stunning hung up on her bedroom wall

Rated 3 out of 5 stars
Verified

The size of the item I ordered didn’t fit and so I’ve looked to return it which I had to pay for, the item has been received however I’ve looked to exchange it for a different item and haven’t heard a... See more


Company details

  1. Women's Clothing Store

Written by the company

Clothing & Lifestyle company with a twist of darkness, channeling emotional power and raw energy into every thread.


Contact info

4.2

Great

TrustScore 4 out of 5

50K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 7% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Love the clothes

Love the clothes, the fabrics, they fit really well and look amazing. The toys are adorable and really well made.

Date of experience: June 10, 2025

Rated 3 out of 5 stars
Verified

Good clothes but SLOWWWWWW

I liked the clothing very much, but I was disappointed that I ordered on the 2nd June and it wasn’t shipped until the 10th, despite all items being in stock. This is the first time I’ve experienced such slow order processing from any company & not sure why it took them so long. They quoted between 5 and 7 working days for dispatch and it was literally dispatched at the final point of the 7th day. This left a sour taste in my mouth as it felt as if my order wasn’t important to them, because I had taken up the free shipping option rather than pay extra for shipping. I had ordered more than £110 worth of stuff, so not an insignificant amount. Then Evri messed around the delivery and my stuff that was supposed to be delivered on the 12th, didn’t arrive until the 14th and hadn’t arrived in time for Download, which was my reason for ordering. All in all a little disappointed with my first experience of ordering from KILLSTAR and didn’t feel valued as a customer. Almost sent the order back out of principle, but was talked into keeping it by my friend, as the clothes were cool.

Date of experience: June 10, 2025

Rated 5 out of 5 stars
Verified

Killstar is my ride or die;

Killstar is my ride or die;
Their mobile UE is glorious, shipping is quick and reasonable, and they seem to go out of their way to keep the deals and sales rolling in!

Date of experience: June 03, 2025

Rated 5 out of 5 stars
Verified

Good

Good range of items, good quality and a wide variety.

Date of experience: June 03, 2025

Rated 1 out of 5 stars

Item not as described

I’m disappointed with my first clothing order. The sizing for the Killstar brand is well off. I order a ‘L’ which is meant to be a size 14. It’s way too big and is clearly a mens large. It wouldn’t be so bad but they’ve said that I’ll have to pay for the return. I emailed but didn’t even get confirmation that my email was reviewed. I won’t order from Killstar again

Date of experience: July 07, 2025

Rated 5 out of 5 stars
Verified

Great boot

Very well packaged. Brilliant, unusual design of boot which my daughter loves. Arrival time was not too bad.

Date of experience: June 09, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look