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Kidsy Reviews 1,197

•
TrustScore 4 out of 5

4.1

Baby Store
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Review summary

Reviewers had a great experience with this company. Customers appreciate the affordable prices and the possibility to find great deals. Consumers highlight the fast delivery service and the excellent conditions of the products, often described as new. People are also satisfied with the wide selection of items available, which allows them to save money on various products. However, some reviewers report issues with their orders, such as missing parts or damaged items. In these cases, opinions on customer service are mixed, with some customers praising the prompt response and resolution, while others express frustration with unanswered attempts to fix the problems.

Based on reviews, created with AI

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Rated 5 out of 5 stars
Verified

Im super impressed- I hadn’t heard of this company before - I was taking a gamble ordering ! However , the stroller I got was exactly like the picture- there was a small stain on the guard rail- but I... See more

Rated 5 out of 5 stars
Verified

Didn't know Kidsy even existed! Looking for a double travel umbrella stroller for an upcoming trip but didn't want to pay for something new as we don't "need" this. Found our stroller option on Kids... See more

Rated 5 out of 5 stars
Verified

I literally thought this website was a scam because the deals were so good haha After googling and reading the great reviews I ordered 2 car seats. I saved over $80 ordering through Kidsy instead of W... See more

Rated 1 out of 5 stars
Verified

The item you shipped was damaged or didn't work prior to shipment. The ordering process is rough at best. Processing a return is a nightmare. Full disclosure on returns, and the fact that you hav... See more

Company details

  1. #10 of 15 best companies in Baby Store

Written by the company

Kidsy is the leading marketplace for parents to buy deeply discounted overstock and open-box baby & kids items from all the top brands and retailers.

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 45% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot
Rated 3 out of 5 stars
Verified

Booster seats good, baseball toy bad

The car booster seats arrived and were in great condition.
The ball return however came with just the net and no poles. They did refund me after I requested poles but now I’m back to needing to find a gift for my nephew. I thought I had taken care of it and now have way less time.

Date of experience: June 23, 2025

Rated 5 out of 5 stars
Verified

Im super impressed- I hadn’t heard of…

Im super impressed- I hadn’t heard of this company before - I was taking a gamble ordering ! However , the stroller I got was exactly like the picture- there was a small stain on the guard rail- but I didn’t mind , this is the last stroller I’m getting for my three year old - she’ll be out of it soon anyways !!! It’s everything we need and super affordable!!! Ima have to revisit to see what else I can get ! The stroller rides extra smooth and tall ppl friendly !!!!!! My favorite part !!! Shipping was fast also!! Overall I would purchase again !!

Date of experience: June 26, 2025

Rated 1 out of 5 stars
Verified

I ordered a pack and play with a…

I ordered a pack and play with a removable bassinet. When it arrived it was missing the bassinet. I reached out and was sent the missing item. When the bassinet arrived I discovered it wasn't the one that went with my pack and play. Further attempts to fix this problem have went unanswered.

Date of experience: June 24, 2025

Rated 5 out of 5 stars
Verified

I was worried about purchasing from a…

I was worried about purchasing from a service like Kidsy, however, my item came brand new and in the original packaging! I was very happy with the 33% discount I had on a brand new item.

Date of experience: June 24, 2025

Rated 1 out of 5 stars
Verified

The package in which the item came was…

The package in which the item came was pretty spoiled… torned from multiple place and when I raised a return, I was expected to make sure it’s packed in the box securely and was charged $25 also for that. I ended up spending a lot of time in fixing the box!! This was very very unprofessional

Date of experience: June 20, 2025

Rated 4 out of 5 stars
Verified

Great customer service

I had a problem with the product I received, which the team at Kidsy quickly responded to and was able to remedy.

Date of experience: June 15, 2025

Rated 5 out of 5 stars
Verified

So far so good

Second purchase in Kidsy and I don't regret it at all. The delivery was fast and the item arrived with the description they gave on the webpage, nothing big, almost new. So far so good with everything.

Date of experience: June 20, 2025

Rated 5 out of 5 stars
Verified

Best Deal

I thought I was buying a 2022 store display car seat and got an amazing price because the older manufacture date. When it arrived, it was actually a 2024 manufacture date. I'm so pleased with my purchase and will be back.

Date of experience: June 19, 2025

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