Kids On Wheelz  Reviews 50

ordered a scooter from KidsonWheels over two months ago and have yet to receive the product. Despite multiple emails and attempts to contact them, I received no response whatsoever.

To make matters worse, the shipping company (GLS) confirmed that no item was ever handed over to them under the provided tracking number (P72824393). This strongly suggests that the product was never even shipped.

This company has completely failed to deliver on their end — no product, no customer service, and no refund. I am now pursuing a chargeback and filing complaints with consumer protection agencies.

Buy at your own risk — I would not recommend this company to anyone.

Date of experience: June 26, 2025

My son’s birthday has already passed, and he didn’t receive his gift. This service has been completely unreliable from the misleading delivery information to the lack of communication. They’ve turned a blind eye to all my inquiries on Instagram and via email, and I’m very disappointed.

Date of experience: June 05, 2025

Ordered a quad for my daughter’s birthday which was May 27, placed the order April 26th with expected shipping May 2nd - 7th …. It’s June 2nd and still haven’t received anything except a tracking number which dosent bring up anything when I enter it , call them no answer , msg them they say it’s on the way , terrible don’t order anything from these idiots!!

Date of experience: June 02, 2025

Its a scam, you won't receive what you order

Date of experience: May 27, 2025

Unfortunately a scam website as the other reviews say. They do a great job of covering up there scam but as soon as you start to dig into them you realise it is all fake

Date of experience: May 26, 2025

l ordered two electric go carts over 5k and no items.. been waiting since august and they do not listen help or respond ...SCAMMMMMMMM

Date of experience: August 01, 2024

My and my partner ordered a beautiful chair and table set. The order came in quite late and I was beginning to get worried. But it eventually came through, they seem to have a logistical problem
The furniture was exactly what we needed, so five stars I guess

Date of experience: February 26, 2025

After almost $4000 and 2 months of emails and phone calls I still haven’t received the 2 dirt bikes they said would be shipped twice now. Now they have stopped all contact with me, hard to request a refund when they just ghost you. Real great customer service kids on wheelz. Sure wish I had of read all the reviews on this crappy company before I ordered. Guess it’s time to sick the law on these creeps. Karma will find them in a dark alley some night.

Date of experience: February 12, 2025

Scam site. I ordered my product and coming closer to a year later, still no refund or product. Called, emailed, messaged on social media. Nothing. Do not give them your money.

Date of experience: August 01, 2024

Ordered a spooner bord
Never sent
Called and emailed
No response
Basically stole my money
Non existent customer service
BUYER BEWARE - FRAUD

Date of experience: March 19, 2025

I bought a car a month ago. I never received it. No news since, impossible to reach anyone

Date of experience: January 27, 2025

Terrible customer service. Waiting on a dirtbike since the end of October, countless excuses, still no package and it’s February. No response to phone, email or chat. I’m currently escalating this though PayPal for a refund, will never order from this company again.

Date of experience: February 05, 2025

I placed an order January 6 and was supposed to ship January 10 and arrive no later than January 15. February now I have been trying to contact them by phone and email since January 15. No response. I will be contacting my credit card company soon about a refund if I don't hear from them.

Date of experience: January 06, 2025

It's been 11 days and I still have not received my order or a tracking number. Called, left voicemail, texted as per message when leaving a voicemail, sent numerous emails. I received one email 5 days later stating I would receive tracking number on Monday... It's now Wednesday and no response. Not a good company to deal with.

Date of experience: January 22, 2025

I purchased a mattress and the quality is good. They was an error with the size but I sent a mail to the manager and was able to get the proper size delivered.
Good customer service and quality items

Date of experience: December 11, 2024

Good business to shop with. The store is easy to navigate and their prices are good for what they have

Date of experience: December 11, 2024

This is my second time shopping with kids on wheelz and the service was better than before. My order was delayed previously but the one I made recently came on the exact time I was expecting it

Date of experience: December 10, 2024

The prices of their toys are fair and the quality of the toys makes every penny worth it. They also offer discounts and promotions occasionally which makes shopping even better.
My order arrived well packaged and on time too.

Date of experience: December 05, 2024

We specifically shopped for durable child-safe toy materials and they were able to provide it. Their plush animals are also worth looking into, my wife got one for herself.

Date of experience: December 04, 2024

What surprised me the most was the wide selection of toys they had. I was able to get some toy set for my kids. I even got a big toy jeep for my son and he absolutely loves it.

Date of experience: December 05, 2024