Agent was great and helpful. When realized that it would take a while to address my concerns regarding and order adjustment, she asked if she could call me back instead of having me on hold. Within te... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Excellent customer service, make everything right and easy. I had an issue in my end with how product fit. Instead of making it a difficult exchange, they sent me another size and still got to keep my... See more
I received my three items from Kewlioo ,but found them to be a bit tight ! I reached out to customer service and Joanne was very helpful with suggesting a return or better yet 50% discount on new... See more
It was your promt response to my issue. I wish that other companies could help customer with their problems the way your customer service does. Great 👍 service!. Definitely i will buy from your... See more
Company details
Written by the company
Shop Sauna Vests, Sauna Suits, Shapewear & Much More. Free Worldwide Shipping - Get Yours Now!
Contact info
North Gould Street 30, 82801, Sheridan, United States
- 888.824.5146
- care@kewlioo.com
- kewlioo.com
4.8
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Switching sizes was a breeze
Needed an XL and the process to switch the size was super easy and fast. Happy customer!
Date of experience: July 05, 2025
Advertisement
I selected the wrong size
I selected the wrong size. Quickly I message the company about it. The agent asking care of my order quickly solved it with the correct size and updated order number. Thank you. Plus I love your products. I'm a repeated customer. This is what makes customers come back to purchase your products. Customer service at its best.
Date of experience: July 05, 2025
Great customer help
Great customer help. Responded straight away and answered my email promptly
Date of experience: July 03, 2025
It was your promt response to my issue
It was your promt response to my issue. I wish that other companies could help customer with their problems the way your customer service does.
Great 👍 service!. Definitely i will buy from your company again in the near future.
Date of experience: July 05, 2025
Advertisement
How buisness owners rebound from mishaps will determine the longevity of their customer relationships.
Your emidiate response to ensure good buisness, I really respect good buisness!!!!
Date of experience: June 30, 2025
Great experience with Kewlioo…
I received my three items from Kewlioo ,but found them to be a bit tight !
I reached out to customer service and Joanne was very helpful with suggesting a return or better yet 50% discount on new order!
I tried them again, but realized after a few days or weeks they will stretch to fit .
I decided to keep them ,and appreciate the quick resolution from Joanne . I look for to purchase more items from Kewlioo.
Date of experience: July 05, 2025
Agent was great and helpful
Agent was great and helpful. When realized that it would take a while to address my concerns regarding and order adjustment, she asked if she could call me back instead of having me on hold. Within ten minutes I received a call back with order adjusted and confirmation email, after correcting the email on file. Thank you!
Date of experience: July 05, 2025
Advertisement
Provide a quick response.
Date of experience: July 03, 2025
I LOVE MY PRODUCTS AND THIS COMPANY
Outstanding and FAST customer service! She was extremely patient and polite!🙌🏽
Date of experience: July 04, 2025
Quick response to my purchase issue
Quick response to my purchase issue. Joanne provided a clear and positive solution. I will definitely purchase more items in the future.
Date of experience: July 04, 2025
Advertisement
Wonderful service professional humble
Wonderful service professional humble
Date of experience: July 03, 2025
Fast responses and great advice.
Date of experience: July 03, 2025
Kewlioo made it so easy to exchange my…
Kewlioo made it so easy to exchange my item. I needed a different size. They got back to me promptly and offered a quick turnaround. They have great customer service!
Date of experience: June 27, 2025
Timely responses and explained my…
Timely responses and explained my options to me clearly.
Date of experience: June 30, 2025
Advertisement
Prompt response time on an issue that I…
Prompt response time on an issue that I had with an item. All sorted politely and efficiently. I will purchase from Kewlioo in the future.
Date of experience: July 03, 2025
Fast response and very professional
Fast response and very professional
Date of experience: July 02, 2025
Great customer service
Great customer service, took care of the problem right away, thank you Joanne🙏
Date of experience: June 26, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.