I've ordered my last three bats from them. I also got their break in service done to each one. Not sure what their technique is but I'm happy with it. Shipping was always delivered quickly
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Very pleased with my purchase from Kelly's Ultimate Sports. I ordered a new softball bat. The price was competitive and the bat was shipped out almost immediately. I even received it a day earlier... See more
Company replied
Great product….. however shipping was slower than expected even for UPS ground. UPS terrible in missing delivery by a day….only to have me drive to pick up at a UPS store two days later… that was di... See more
Spent extra $30 for Advanced Break-In service for a new Senior Bat and did not notice any difference from stock one swung a few weeks ago (which made me want to get one). Very disappointed with that... See more
Company details
Written by the company
Kellys Ultimate Sports opened in 1995. We offer the Top Brands for Slowpitch Softball, Senior Softball, Fastpitch Softball and Baseball Bats. We also offer Bat Bags, Fielding Gloves, Apparel, Softballs and Baseballs, Batting Gloves and Cleats. We also have an outstanding Bat Break in Process to make your bat more responsive out of the wrapper. Free Shipping USA and 2 Financing programs available.
Contact info
Western Street 1111, 94533, Fairfield, United States
- kellysultimatesports.com
I've ordered my last three bats from…
I've ordered my last three bats from them. I also got their break in service done to each one. Not sure what their technique is but I'm happy with it. Shipping was always delivered quickly
Date of experience: February 24, 2025
i ordered a bat that was supposed to be…
i ordered a bat that was supposed to be 25,5 oz when it arrived it is 28,5 oz i have written you a email to try and sort this out but i can't or haven't recieved any reply
Date of experience: May 30, 2023
I like to call Kelly’s and talk to…
I like to call Kelly’s and talk to someone about a new bat. The last two purchases have been fantastic. I won’t buy a bat anywhere else.
Date of experience: April 12, 2023
Rude
Third online seller I purchased from. I won't rate them last for sure.
Date of experience: April 11, 2023
quick response to the order
quick response to the order. product was what I ordered. I was unaware that signature was required, delivery delayed, issues, frustrating.
Date of experience: April 05, 2023
Very Quick Delivery.
Date of experience: March 13, 2023
Kelly Garner likes to shop here
Date of experience: March 01, 2023
Fast and easy to order
Fast and easy to order. My only concern was that I didn't get a packing slip with the shipment.
Date of experience: February 24, 2023
website easy to use. fast service. kept me informed
website was easy to use. they kept me informed during the shipment.
Date of experience: January 30, 2023
Sent money back never gave a reason or…
Sent money back never gave a reason or responded to my email with explanation
Date of experience: January 23, 2023
First time buyer
First time buyer. Your website is straightforward and you had THE best price on my daughter's new bat.
Date of experience: December 07, 2022
Bat Support in Sales
continued excellence in customer service and quality of product.
Date of experience: December 22, 2022
things I ordered got canceled due to a…
things I ordered got canceled due to a bad inventory system and weren't actually on stock or that's what was explained to me when i called ... and while I thought you guys had it and was good then the other places I could have gotten it from ran out the money was refunded but it was the product I wanted ... the other items you actually did have in stock are now 4 days late on when you said they would be here ... your to big of an operation to operate like this ... this is a failure in all levels
Date of experience: December 21, 2022
You didn’t have the product I ordered…
You didn’t have the product I ordered and you cancelled the order a full week later so I couldn’t find the product elsewhere by the time I knew you weren’t able to fulfill my order.
Date of experience: December 14, 2022
I purchased a senior softball bat only…
I purchased a senior softball bat only to find out 1day after purchasing it was out of stock.
Date of experience: December 06, 2022
You advertised a bat for sale
You advertised a bat for sale. I purchased the bat for the advertised price, you debited my credit card and a week later you credited my account back for the purchased amount. No explanation for the cancelation.
Date of experience: December 06, 2022
Great products & quick shipping
Great selection of products fast shipping have never had any issues with products ordered.
Date of experience: December 08, 2022
I placed this order on November 29
I placed this order on November 29, and have not had one update about when it will be delivered or a tracking number. Where is my order?
Date of experience: November 29, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.