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KeepGo is great, my wife and I both use it extensively in our travels. Great connection everywhere we fo, unlike some other eSim providers who sell sub-standard or outright awful products. Customer se... See more
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I have been using Keepgo for travel in Mexico and Canada without any problems until yesterday (June 26, 2025). I could not connect in Canada, so I contacted customer support. Ndifreke A was very he... See more
Keepgo staff helped me with installing and activating my Corvus eSIM. There was a glitch with bill payment which they also resolved promptly so I am a satisfied and confident customer. I gave 5 sta... See more
We used PetroCanada for our cell phones on an annual plan using their monthly data plan for service when not on wifi. When they changed their service we lost the data and did not understand why we had... See more
Company details
- Telecommunications Service Provider
- Internet Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
- Wi-Fi Spot
Written by the company
Keepgo provides mobile data services to people all around the world: in the USA, Canada, the Netherlands, Germany, Europe, Asia, Australia, and more to come. Prepaid cellular plans with no contract or any extra fee, privacy IP address, a few top networks per country for the best coverage, pay-as-you-go data plan or flexible unlimited monthly plan—these are features you are going to love. We developed data sim cards, mobile WiFi hotspots and eSIMs right for you!
Contact info
United States
- support@keepgo.com
- keepgo.com
4.7
Excellent
1K reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
Thank you, Hoa
Thank you Hoa, so much! I’ve just managed to install the eSIM and am boarding my flight now!
Thank you and Keepgo for delivering fast almost immediate response!
Date of experience: July 05, 2025
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New phone
I had problems of moving my esim to my new phone but an agent helped me quickly and very nice. Now my new phone also have data abroad :).
Date of experience: July 04, 2025
Value for money data connection
Value for money data connection. Life time validity of the SIM is the icing in the cake.
Date of experience: July 02, 2025
If uou choose the wrong plan, they solve it
First I choose the wrong plan and also activated the coupon for 1GB free on the wrong plan.
They send me a link with the right plan, started refund of the old one and moved the 1GB coupon to the new one, how kind is that? 🤩
Date of experience: June 30, 2025
Great Product
Great, simple to procure, worked well from the start, recommended! Great choice to have lifetime traffic i.e. no time of expiry, for my home automation project.
Date of experience: June 28, 2025
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Reliable 2nd data line for US
Been using KeepGo for years to provide carrier redundancy on my phone- in the event I go outside of my carrier's coverage footprint, it opens the potential to turn to the other big carriers for backup data. The service had an unexpected outage for the Saggitarius product, but Ndifreke got me working again with minimal effort. Point taken off only for the outage that I had to realize on my own, all other aspects have been ideal.
Date of experience: June 27, 2025
Excellent customer service
Whenever I have an issue, I get help promptly. Thank you, Ndifreke!
Date of experience: June 26, 2025
I have been using Keepgo for travel in…
I have been using Keepgo for travel in Mexico and Canada without any problems until yesterday (June 26, 2025). I could not connect in Canada, so I contacted customer support.
Ndifreke A was very helpful in resolving the issue. They had me replace my eSIM from the Phoenix to Eridanus plan at no charge.
So far everything works well.
Date of experience: June 26, 2025
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Love it
I have been using Keepgo mifi hotspot for years and love it. We cruise a lot so it comes in handy with all the ports visited. What I found out is that on the ship it is not supposed to connect but sometimes when close to land it will work. Great when in port to call Uber etc. When I received my new device (since mine was old) Ndifreke was fantastic helping me get it set up. Even I ,
being a senior got it hooked up with his help
Date of experience: June 26, 2025
Bought a sim card for my dash cam and…
Bought a sim card for my dash cam and it worked perfectly. Quick and easy activation and my dash cam recognized the sim instantly in seconds.
Date of experience: June 25, 2025
Several misshaps but support helped out in solving them.
There were several mistakes done by the ppl working at keepgo. I was sent a different SIM and wasn't adviced that the topup of this SIM is more expensive, then I was sent an other SIM and an agent had to activate it for me and finally the 2nd SIM that was sent was again with a different subscription but luckly the line could be changed from the tech side. Having said that the support was quite nice. I was asked if my address was correct which wasn't when I placed the order. When I was sent the SIM with higher costs, support was able to send me a new SIM card, and support helped with switching the line around. A bit of a rough start but support did a good job at fixing the issues.
Date of experience: June 24, 2025
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Excellent products with excellent customer service as well
I have been a KeepGo customer for several years now. Aside from offering highly competitive products which work flawlessly overseas in my experience, their customer service has always been excellent which earns goodwill in my view. I have just experienced such service during the activation of a physical sim card for an older mobile phone.
Date of experience: June 23, 2025
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Great, fast, efficient service!
KeepGo is great, my wife and I both use it extensively in our travels. Great connection everywhere we fo, unlike some other eSim providers who sell sub-standard or outright awful products. Customer service is also great - i forgot to move my eSim to the new phone, and HoaKhuong fixed this by quickly creating a new eSim. Thanks KeepGo, you are great!
Date of experience: June 21, 2025
Very fast response which solved the…
Very fast response which solved the issue
Date of experience: June 23, 2025
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Every time I need support from them
Every time I need support from them, they quickly assist and always friendly staff.
Date of experience: June 22, 2025
Excelente experiencia
The support team resolved my issue promptly and in a very positive manner.
Date of experience: June 13, 2025
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Customer service was surprisingly…
Customer service was surprisingly responsive. Only thing I would recommend is adding to your instructions to try various service providers to solve connection problems. When I installed the esim, my device automatically selected a service provider that doesn't have a service agreement with keepgo, so I needed to select a different. Took a while to figure that out.
Date of experience: June 13, 2025
So far it seams really good and good…
So far it seams really good and good price.i.will keep testing the esim
Date of experience: June 12, 2025
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