KeaBabies Reviews 81

My husband and I are in the process of opening our home for foster care. At the age of 65 it has been a while since I purchased baby supplies. We needed a crib set up for our home study so I needed sheets quickly. I ordered the ones from kea because they were a cute neutral pattern and a great price. I was pleasantly surprised when they arrived 2 days later and the fabric is extremely soft. I absolutely love them and our crib is ready for our first placement! I will be ordering from you again as we go along in our foster care journey. Thanks.

Date of experience: June 25, 2025

Great support in a very short time. Not more than 24 hours and everything was claryfied. Great product with a great support team. No wishes left. Thanks KeaBabiesTeam

Date of experience: June 19, 2025

Great and timely feedback

Date of experience: June 23, 2025

Perfect, the customer service or the product !

Date of experience: February 28, 2025

The first order that was delivered was missing bibs, but Kea Babies customer service was next level and they delivered a whole new pack of them within days! The bibs are cute and super soft, too!

Date of experience: June 04, 2025

there was an address error and what I ordered was not what I intended. They took care of everything with a simple e mail to their support. The toddler pillow I ordered was received with all the glee a toddler can muster!

Date of experience: June 03, 2025

KeaBabies bibs are my favorite among the many brands I've tried, so I eagerly placed an international order. Unfortunately, another product was mistakenly sent to me. After contacting their customer service, I was connected with a great representative (Chinkee), who was helpful and understanding. Although I was not able to receive the product that I really wanted, their customer service gave me the confidence to buy their product again if given the chance.

Date of experience: June 04, 2025

KeaBabies is truly the best and has the best customer service a customer could ever ask for. I had ordered a frame from them, that unfortunately arrived damaged, but they were very quick and kind to resolve the issue right away. Such a great company! Very satisfied!

Date of experience: June 10, 2025

Products were soft and skin friendly for my little one.

Date of experience: June 08, 2025

They are always so helpful and very responsive!

Date of experience: June 06, 2025

The original product I received had a small defect so I reached out to the company. They were extremely responsive and got a new bag sent to me in the same week. Clearly they stand behind their product and care about the customer experience!

Date of experience: June 05, 2025

We had a faulty bib with the metal clasp wherein the clasp fell off on its own and baby almost ate it. (Just be mindful) I bought the bibs off Amazon, and trying to return or replace it thru there would have me go to the Keababies website. I eventually filed a request in the website l. It took a while to hear from them but once they replied their help desk was quick in replying and providing a replacement. Their help team is 5stars out of 5.
They gave a replacement with the non clasp bibs and they seem to be good quality. We are just more wary now of any clasps in general.

Date of experience: June 03, 2025

I never got my package and this company is unwilling to help in anyway. It is very upsetting. Not a company I will ever order from again.

Date of experience: June 02, 2025

Great company with great product. Had a small issue from shipping. Customer service response was quick & they were so kind. Excellent to gift this to our friends!

Date of experience: June 03, 2025

The product was very nice and as pictures portrayed it to be.

Date of experience: May 25, 2025

Had a little hiccup with my initial order but was corrected with a replacement sent out less than 24 hours of me letting them know. Amazing and quick customer service.

Date of experience: May 31, 2025

Great customer service. I received a replacement immediately after contacting them. Would not hesitate to buy from the again, highly recommend!

Date of experience: April 10, 2025

Amazing products and extremely helpful customer support.

Date of experience: May 18, 2025

Great purchase - it was well-priced, arrived right away and is great quality. (and great for some very cute photos!) Would definitely purchase here again for my family or as gifts.

Date of experience: May 15, 2025

Product was fine but the box had been opened (possibly a return) and not resealed properly. Very disappointing as this was a gift for a baby shower that was had a 'gift display' instead of wrapped gifts. It looked horrible.

Date of experience: May 14, 2025