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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast shipping and delivery service, noting that orders are processed quickly and arrive promptly. People appreciate the competitive pricing and the quality of the products, highlighting that items are well-packaged and accurately described. Consumers also value the exceptional customer service provided by the company. Reviewers mention that the staff is responsive, helpful, and quick to resolve any issues that may arise. Many customers express their loyalty, stating that they prefer to purchase from this company due to the reliable service and high-quality products.

Based on reviews, created with AI

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Rated 5 out of 5 stars
Verified

Address printed on the label didn't include the 2nd line as I typed it in. This nearly resulted in the order being returned. Update! KB reached out to confirm some information and it turns ou... See more

Rated 5 out of 5 stars
Verified

Fast shipping and competitive pricing. Little things like the "Thank You" sticker on the seal of the package, while surly mostly overlooked, tells me someone actually spent time with the package. It w... See more

Rated 5 out of 5 stars
Verified

KB3D has been my go to vendor for just about everything printer related. They are appropriately priced and their product doesn't set at their shipping department waiting on USPS to pick it up. in most... See more

Rated 5 out of 5 stars
Verified

I ordered the TD-1 by Ajax and I was extremely happy that you guys offered a pre-order for this. This was great since this is limited production and sell out rather fast. I received my device and look... See more

Company details

  1. #1 of 4 best companies in Electronic Spare Parts and Components Store
  2. #3 of 9 best companies in Hardware Accessories Store

Written by the company

BOM support for open-source hardware. Home of the Blackbox Toolchanger.

Contact info

4.9

Excellent

TrustScore 5 out of 5

740 reviews

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How this company uses Trustpilot
Rated 1 out of 5 stars

Grateful for the Support and Professionalism of keytracelabs

After falling victim to a crypto-related scam, I was emotionally and financially distressed. I came across “keytracelabs” and decided to reach out. From the beginning, their communication was clear, respectful, and professional.

They did not make unrealistic promises, The company on my bio guided me through the process with honesty and transparency. I appreciated how they handled everything with patience and consistent follow-ups. Over time, they were able to help me trace and recover a portion of my lost funds, which I honestly didn’t think was possible.

While no recovery service can guarantee 100% results, my experience with keytracelabs was surprisingly positive. I’m truly grateful for their assistance, and I hope others in similar situations will be able to find the same level of support.

Thank you again.

Date of experience: June 20, 2025

Rated 5 out of 5 stars
Verified

Best 3D print parts store ive ever purchased from!

I buy almost all my 3d printing parts from KB3D. If they carry the item I'm looking for I buy it from them over anywhere else. Shipping is extremely fast, every order ive ever placed ships the same day. I have emailed with questions and Kris has emailed me back exceptionally quick. KB3D is great and I look forward to buying more parts from them in the future.

Date of experience: November 04, 2024

Rated 5 out of 5 stars
Verified

1St Time Buyer

Site was easy to use. My Purchase was sent out packaged safely and quickly. Would purchase from them again. great Job Guys.

Date of experience: November 04, 2024

Rated 4 out of 5 stars
Verified

the part was not as advertised

The part was not as advertised. It was not in fact the same size as what prusa uses on their printers it is ever so slightly smaller in every way so it dose not fit snug where it should.

I am upgrading my review becouse customer service read my review and fixed the problem. I am very impressed with the company to admit when there has been a mistake. I wish other company's would do the same. Small note I love the sticker that comes with your order.

Date of experience: October 31, 2024

KB3D LLC logo

Reply from KB3D LLC

Hi Corey,

After seeing your review here we went ahead and measured current stock of these magnets and were able to confirm the undersized dimensions.

While we figure out what might have happened to cause the change we've removed the product from sale and provided you with a full refund for your order.

Our apologies for the mistake!

Rated 5 out of 5 stars
Verified

The timeliness of the shipping is…

The timeliness of the shipping is always a great thing, and this time it could not have been faster. Good product & comparable pricing. And the customer service and response is always there.
Thank you.

Date of experience: October 01, 2024

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