Kawaii Stop Reviews 34

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Hello Kitty stuff is fun to give, but the best part was interacting with some very lovely people at Kawaii Stop. I’m not a huge fan of capitalism, so that’s definitely saying something. They gladly ad... See more

Company replied

Rated 5 out of 5 stars

The products are just amazing and the quality is super fine, just like the pictures. Ordered a cosplay costume and accessories for my recent cosplay event and I ended up winning 2nd place! in the comp... See more

Company replied

Rated 5 out of 5 stars
Verified

I’m so impressed with Kawaii Stop! The website is super easy to use and makes shopping for the cutest items a breeze. They have such a wide selection, and everything is just as adorable as it looks... See more

Company replied

Rated 1 out of 5 stars
Verified

Figurine was slightly warped, parts that were shown to be glossy were matte Edit: after receiving a gift of the Sam figure from a friend, bought from another store, I have learned that the one I purc... See more

Company replied


Company details

  1. Clothing Store
  2. Beach Clothing Store
  3. Erotic Clothing Store
  4. Fashion Accessories Store
  5. Lingerie Store
  6. Men's Clothing Store

Written by the company

Kawaii Stop is your one-stop destination for all things kawaii! Get ready to dive into a world filled with adorable and irresistibly cute fashion, accessories, and more. We are here to ignite your passion for all things kawaii and help you express your unique style with a touch of cuteness. At Kawaii Stop, we believe that fashion should be fun, vibrant, and full of personality. Our carefully curated collection showcases a wide range of kawaii-inspired clothing, accessories, and lifestyle products that will make your heart skip a beat. From charming dresses and tops to playful accessories and quirky home decor, we have everything you need to embrace your inner cuteness.


Contact info

4.0

Great

TrustScore 4 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Hello Kitty stuff is fun to give…

Hello Kitty stuff is fun to give, but the best part was interacting with some very lovely people at Kawaii Stop. I’m not a huge fan of capitalism, so that’s definitely saying something. They gladly adjusted my sale, even after I had forgotten the code, initially. They were organized, helpful, and considerate. As long as my granddaughters like HK, I’ll be looking at Kawaii’s stuff first.

Date of experience: May 02, 2025

Kawaii Stop logo

Reply from Kawaii Stop

Hi Josh! 😊

Thank you so much for your wonderful review! We’re thrilled that you enjoyed shopping with us and that our team could make your experience special. 💖 It means a lot to hear we hit the mark, even after forgetting the code! Whenever your granddaughters are ready for more Hello Kitty fun, we’ll be here with even more kawaii goodies. 🎀

Cutely yours,
The Kawaii Stop Team

Rated 5 out of 5 stars

Fast Delivery!! Cool Products!

The products are just amazing and the quality is super fine, just like the pictures. Ordered a cosplay costume and accessories for my recent cosplay event and I ended up winning 2nd place! in the competition. Kawaiistop has been my go to for cool cosplay stuff. Definitely recommend it!! would give more than 5 stars if I had a choice. they give amazing support and easy returns too

Date of experience: February 03, 2025

Kawaii Stop logo

Reply from Kawaii Stop

Thank you so much, Tirupatibala, for your amazing review! 🎉✨ We're beyond thrilled to hear that you loved your cosplay costume and accessories—and HUGE congratulations on winning 2nd place at your event! 🏆🎭 Your kind words truly mean the world to us.

Rated 5 out of 5 stars

Got a sanrio plush for the wife and she…

Got a sanrio plush for the wife and she freaking loved it! Came in a nice box and tons of little stuffed animals. Great experience

Date of experience: January 20, 2025

Kawaii Stop logo

Reply from Kawaii Stop

Hi Jim,

Thank you so much for the kind words! 🎉 We're thrilled to hear your wife loved the Sanrio plush and that it arrived just the way you expected—cute and packed with love! 💖🐻✨ We’re always here to make your kawaii shopping experience special.

Looking forward to sending more cuteness your way soon! 😊🎁

Rated 4 out of 5 stars

Bought a Lolita dress and it came in…

Bought a Lolita dress and it came in super fast. Quality is really good but I may have picked a size too big. My fault but will give 4 stars.

Date of experience: January 20, 2025

Kawaii Stop logo

Reply from Kawaii Stop

Thank you so much for your feedback, Violet! We're thrilled to hear you loved the quality and fast shipping of your Lolita dress! 💖 If you ever need help with sizing in the future, feel free to reach out—we’d love to assist!

Rated 5 out of 5 stars
Verified

Amazing experience! Would recommend!

Delivered on time and handled with care, everything came in just as expected, quick with answering any questions and will definitely order from here again!

Date of experience: January 17, 2025

Kawaii Stop logo

Reply from Kawaii Stop

Hi Jaymee,

Thank you so much for your kind words and for taking the time to leave us a 5-star review! ⭐⭐⭐⭐⭐ We're thrilled to hear that your order arrived on time and in perfect condition. Providing great service and quick support is what we strive for, so it truly means a lot to know you had such a positive experience with us!

We can't wait to have you shop with us again! If you ever need anything, feel free to reach out. Stay kawaii and happy shopping! ✨💖

Warm regards,
Brian

Rated 5 out of 5 stars
Verified

Pokémon Greninja

My son loves the toy. It is great quality. We will be ordering more from here. Thank you.

Date of experience: December 16, 2024

Kawaii Stop logo

Reply from Kawaii Stop

Hi there,

Thank you so much for your kind words and for sharing your experience! 😊 We're thrilled to hear that your son loves the Greninja toy and that you're happy with the quality.

We can’t wait to have you shop with us again – if you ever need anything or have questions, feel free to reach out. Your support means the world to us!

Warmest regards,
Kawaii Stop Customer Support

Rated 5 out of 5 stars
Verified

Quick delivery and excellent prices

Quick delivery and excellent prices. Item was good quality.

Date of experience: December 09, 2024

Kawaii Stop logo

Reply from Kawaii Stop

Hi Jesse,

Thank you so much for your wonderful feedback! 😊 We're thrilled to hear you were happy with the quick delivery, prices, and the quality of your item. Your satisfaction means a lot to us!

If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again!

Warm regards,
Kawaii Stop Customer Support

Rated 1 out of 5 stars
Verified

Bootleg figurine

Figurine was slightly warped, parts that were shown to be glossy were matte
Edit: after receiving a gift of the Sam figure from a friend, bought from another store, I have learned that the one I purchased was a bootleg figure. Makes sense for such a cheap price, wouldn’t buy from here again.

Date of experience: December 01, 2024

Kawaii Stop logo

Reply from Kawaii Stop

Hi Alyssa,

Thank you for updating your review and bringing this to our attention. I’m so sorry to hear about your experience with the figurine. At Kawaii Stop, we take product authenticity very seriously and strive to ensure that all items we sell are 100% genuine.

I’d like to investigate this further for you. Could you please send us a few clear photos of the figurine you received, including the packaging and any labels or markings? If the item you received was not authentic, we will issue a full refund or replacement immediately.

Your trust is incredibly important to us, and we truly want to make this right. I appreciate your time and look forward to hearing from you.

Warm regards,
Kawaii Stop Customer Support

Rated 5 out of 5 stars
Verified

Pochacco Luv

The package i ordered was delivered as promised. It was packed very well. Thank you. I'll surely be a repeat customer.

Date of experience: November 29, 2024

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Reply from Kawaii Stop

Thank you so much, Eric P., for sharing your experience! 🌟 We’re delighted to know your package arrived safely and as promised. Ensuring our items are well-packed and delivered on time is a top priority for us, so it’s wonderful to hear your appreciation. 😊

We can’t wait to welcome you back for more kawaii adventures—thank you for being a part of our community! 💕

Rated 5 out of 5 stars
Verified

I’m so impressed with Kawaii Stop

I’m so impressed with Kawaii Stop! The website is super easy to use and makes shopping for the cutest items a breeze. They have such a wide selection, and everything is just as adorable as it looks online.

The checkout process was quick and simple, and I appreciated how organized everything was. Plus, their customer service is incredibly friendly and helpful—I felt well taken care of the whole time.

Date of experience: December 03, 2024

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Reply from Kawaii Stop

Thank you, Jennifer S., for your glowing review! 🌸 We're thrilled to hear you had such a wonderful shopping experience with Kawaii Stop. Our team works hard to create a seamless and enjoyable journey for our customers, from browsing adorable items to the checkout process and beyond. It’s fantastic to know our friendly customer service team made you feel well taken care of—that's our top priority! 😊

Your kind words inspire us to keep bringing joy and cuteness to every corner of the globe. Thank you for being a part of our kawaii family! 💖

Rated 1 out of 5 stars
Verified

Package came in time but the face of…

Package came in time but the face of the figure was splitting and pieces of the base had broken off.

Date of experience: November 26, 2024

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Reply from Kawaii Stop

Hi Jeremy,

We are deeply sorry to hear about the issues with your order! This is certainly not the experience we want for our customers, and we truly appreciate you bringing this to our attention.

We would love the opportunity to resolve this for you. Could you please send clear photos of the damage to our customer service team at contact@kawaiistop.com? Once we have the details, we’ll work quickly to make it right.

Thank you for your understanding, and we hope to turn this around for you soon.

Warm regards,
The Kawaii Stop Team

Rated 1 out of 5 stars
Verified

Box was smashed & the figurines was…

Box was smashed & the figurines was broken. Had to super glue back together

Date of experience: November 19, 2024

Kawaii Stop logo

Reply from Kawaii Stop

Dear Deanna,

We are deeply sorry to hear about the condition in which your figurine arrived. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience caused.

We'd love the chance to make this right! Please email us at Contact@kawaiistop.com so we can start the exchange process or explore other solutions to resolve this matter promptly. Your satisfaction is our priority, and we’re here to help.

Thank you for bringing this to our attention, and we hope to turn this experience around for you!

Warm regards,
The Kawaii Stop Team 🌸

Rated 5 out of 5 stars

Best customer support I've ever experienced

Customer support was very helpful. Thanks, Brian H.!

Date of experience: November 14, 2024

Kawaii Stop logo

Reply from Kawaii Stop

Thank you so much, Temporal Guardian! 🌟 We're thrilled to hear that Brian could provide the support you needed. If there's anything more we can do, don't hesitate to reach out. 😊

Rated 5 out of 5 stars
Verified

I'm not sure how they can price some of…

I'm not sure how they can price some of these things so low. Was browsing for a while and the other sites was like double the cost! Definitely saved a decent amount shopping here. Hoping the quality is great! Checkout was smooth and site was fast. If all goes well I will be using them again as they have super cute stuff.

Date of experience: November 02, 2024

Kawaii Stop logo

Reply from Kawaii Stop

Hi Brooke!

Thank you for your lovely review! 🌸 We're so glad to hear you found our prices competitive—our team works hard to bring you kawaii treasures without breaking the bank! 💖

We’re also thrilled that your checkout experience was smooth and the site ran fast for you. Quality is very important to us, so we hope you adore your items when they arrive! If you have any questions or need assistance, feel free to reach out at any time. Enjoy all the cute things! 😊

Rated 5 out of 5 stars
Verified

Oh my gosh!!!

Oh my gosh! I just found paradise! I ordered 3 items feom here! Absolutely amazingly cute items and the prices beat anything else I could find!

I may have just found my go to store for cute things!

Date of experience: August 24, 2024

Kawaii Stop logo

Reply from Kawaii Stop

Hi Jenny,

Oh my gosh, what a delightful review! 🌟 We're absolutely thrilled to hear that you're loving your new items and that you found our prices unbeatable. It warms our hearts to know that Kawaii Stop might be your new go-to store for all things cute!

Thank you so much for your kind words and for choosing us. We're here to keep bringing the cutest items to you, so if you ever need anything else, don’t hesitate to reach out!

Stay adorable! 😊

Best regards,
Brian

Rated 5 out of 5 stars
Verified

Treat yourself 💖

They responded to all my questions and make everything to order! 🪇🪇🪇

Date of experience: August 21, 2024

Kawaii Stop logo

Reply from Kawaii Stop

Hi Holly,

Thank you for sharing your feedback with us and i'm sorry you changed it from a 5 star review to a one star.

We’ve checked our records and see that we responded to your emails on the 25th and 27th of August regarding your hoodie order. It’s possible our responses might have ended up in your spam or junk folder—could you please check there?

We genuinely value your trust and want to ensure that your order is on its way. If you have any further questions or concerns, please feel free to reach out, and we’ll be more than happy to assist you.

Thank you for your understanding, and we hope to resolve this quickly for you.

Best regards,
Brian

Rated 1 out of 5 stars
Verified

Throwing the ‘kawaii shield’…

Throwing the ‘kawaii shield’ automatically to carts is sketch

Date of experience: August 21, 2024

Kawaii Stop logo

Reply from Kawaii Stop

Hi Jonathan,

Thank you for your feedback, and I sincerely apologize for the frustration caused by the automatic addition of the Kawaii Shield to your cart. We understand how this might have come across, and we want to assure you that our intention is never to mislead our customers.

The Kawaii Shield was introduced in response to customer requests for additional package insurance and peace of mind during shipping. While it is added automatically to carts, we aim to make it clear throughout the checkout process and provide easy options for removing it if desired.

We’ve processed a refund for the Kawaii Shield, and I genuinely apologize for any inconvenience this has caused. Your feedback is valuable to us, and we’re committed to making improvements to ensure a better experience for all our customers.

Thank you for bringing this to our attention, and please don’t hesitate to reach out if there’s anything else we can do for you.

Best regards,
Brian
Kawaii Stop Customer Support

Rated 5 out of 5 stars

Loved my purchase ❤️

Loved my purchase ❤️

Date of experience: August 06, 2024

Kawaii Stop logo

Reply from Kawaii Stop

Hi Leila,

Thank you so much for your lovely review! We’re thrilled you loved your purchase ❤️. Your support means a lot to us!

We hope to see you shop with us again soon!

Brian

Rated 5 out of 5 stars
Verified

Great prices

Date of experience: July 27, 2024

Kawaii Stop logo

Reply from Kawaii Stop

Hi Stanley,

Thank you so much for taking the time to leave a review! We're thrilled to hear that you found our prices great. Providing high-quality products at affordable prices is one of our top priorities, and it's wonderful to know that you're satisfied with your experience.

Thanks again for your support!

Best regards,

Brian

Rated 4 out of 5 stars
Verified

Great shop and great options

Great shop and great options. Got my son a super cute outfit for a price that beat the big box stores. Waiting for the order to arrive and will update review depending on quality. Over all good experience so far!

Date of experience: July 25, 2024

Kawaii Stop logo

Reply from Kawaii Stop

Hi Jessica,

Thank you so much for your kind words and for choosing Kawaii Stop! We're delighted to hear that you found our options and prices to be great, and that you were able to get a super cute outfit for your son. It's always our goal to provide both variety and value to our customers.

We're excited for you to receive your order and hope it meets your expectations. If you have any questions or need assistance in the meantime, please feel free to reach out to us.

We look forward to your update and are here to help ensure you have a wonderful shopping experience.

Best regards,
Brian

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