Verified
My icing was funky and they went above and beyond to rectify the problem. I use this brand a lot and I am thankful for their commitment to their product and customers.
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Verified
I have not used the products yet that I ordered but I'm making fancy decorated dog friendly & personalized treats for friends & relatives' dogs for Christmas this year! I'm trying out several recipes.... See more
Verified
We always ask for sealed icing since the zip ties cause extra air in the bags and puncture the other bags in shipping. Not happy with this shippment and we ordered 150lbs this time. 😞
Verified
My order was not quite right and they reshipped the correct order after reviewing the pic of what I recieved. I make very few online purchases so I was afraid it would be an unpleasant experie... See more
Company details
- #35 of 60 best companies in Pet Supply Store
Written by the company
We understand the needs of your business, which is why we founded k9cakery.com. Our mission is to help dog bakeries, like you, succeed by supplying the highest quality supplies and ingredients as well as the right tools and resources that will allow you to express your creativity and maintain a successful business. Our selection of dog bakery supplies and ingredients is carefully curated to ensure that we only offer the best products available. We understand the importance of using ingredients that are safe for dogs, which is why we only source our ingredients from trusted suppliers and manufacture our K9Cakery labeled products in the USA (Atlanta, Georgia). From baking molds and cookie cutters to dog-friendly food coloring and not to forget our classic line of dog-safe icing and frosting we have everything you need to create unique and delicious treats that dogs will love and dog moms and dads will want to keep coming back to buy. We pride ourselves on our customer service. Our team is always here to answer any questions you may have and provide you with expert advice on all aspects of dog baking. Whether you're just starting out or you're an experienced dog baker, we're here to help you succeed. We believe that every dog deserves a healthy and delicious treat, and we're proud to be part of a community of dog bakers who share that belief. Thank you for choosing k9cakery.com as your trusted source for all your dog bakery supplies and ingredients. We look forward to helping you create amazing treats for your four-legged connoisseurs!
Contact info
267 Kentlands Blvd Suite #5104, 20878, Gaithersburg, United States
- (301) 842-4555
- contact@k9cakery.com
- k9cakery.com
Verified
Outstanding customer service …
My icing was funky and they went above and beyond to rectify the problem. I use this brand a lot and I am thankful for their commitment to their product and customers.
Date of experience: June 26, 2025
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Verified
Ask for zip bags or sealed ones
We always ask for sealed icing since the zip ties cause extra air in the bags and puncture the other bags in shipping. Not happy with this shippment and we ordered 150lbs this time. 😞
Date of experience: June 08, 2025
Verified
Bad tracking and never received product.
Tracking information is incomplete, have not recieved the product ordered. Was contacted by a representative who said they would be in contact about order location. This was not done.
Date of experience: May 21, 2025
Verified
Easy to navigate site
Easy to navigate site. Great deal on sale products. Wish you still had the dog biscuit mix. So easy and fast to use. Love your frosting
Date of experience: May 21, 2025
Verified
Service was prompt
Service was prompt! Can never have enough of this icing
Date of experience: May 20, 2025
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Verified
The doggie safe edible markers were…
The doggie safe edible markers were perfect for my dog treats! Quick shipping!
Date of experience: May 10, 2025
Verified
Verified
Very fast
Very fast! Great packaging and will be buying more for my business in the future!
Date of experience: May 01, 2025
Verified
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Verified
I made peanut butter cookies for my…
I made peanut butter cookies for my baby (Sophie) & my granddog (Odis). They were the perfect size for both of them. They loved there cookies! Thanks Alot for selling small cookie cutters.
Date of experience: February 13, 2025
Verified
THANKS
Your product is making my business awesome. Rough start but I am on a roll NOW!
THANKS AGAIN
Dawn West RN BSN NICHE
Country Hound Dog Treats
302 493-9660
Date of experience: February 09, 2025
Verified
Very quickly delivered
Very quickly delivered. Order was correct and well packaged.
The carob was fresh. The dogs loved the chips as a treat.
Impressive company that seems to be both quality and customer service focused.
Date of experience: February 05, 2025
Verified
Fast Response! problems with the tracking…
While having problems with the tracking link. I reached out to Paypal and K9 for help. Andrew with K9 responded quickly and realized there was an issue with the link. He quickly addressed my concerns and I'm so happy to say my order arrived quickly!
Thank you Andrew for your help!
Date of experience: January 28, 2025
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Verified
Andrew went above and beyond to help…
Andrew went above and beyond to help keep me in the loop for delivery dates with the delays due to weather. Love this product and company.
Date of experience: January 10, 2025
Verified
I haven’t received my item
I haven’t received my item, not any email confirming my order yet I was still charged for it. I would like a refund please.
Date of experience: December 11, 2024
Verified
I have not used the products yet that I…
I have not used the products yet that I ordered but I'm making fancy decorated dog friendly & personalized treats for friends & relatives' dogs for Christmas this year! I'm trying out several recipes. I purchased paw print cellophane bags as well to present them in. Should be a fun project! I plan to post pictures! I really appreciated the helpful Customer Service as well!
Date of experience: November 18, 2024
Verified
Love love love
Date of experience: October 24, 2024
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Verified
Shipping was fast and product arrived…
Shipping was fast and product arrived in good condition.
Date of experience: September 29, 2024
Verified
Verified
Fast turnaround
Fast turnaround! always pleasant to deal with :)
Date of experience: September 16, 2024
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