Verified
This product reached me quickly and was at a very fair price. It worked quickly in the healing process with very positive effects. I would truly recommend this company and this product.
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Ordered item and paid $40.77 for Fedex 2 day shipping, company instead shipped it via slower and cheaper method of post office. Company does not ship item with the same shipping that you pay for.
I have ordered fish-mox several times and I personally have never had a bad experience in doing so. I will say one thing though, this last bottle of Fish-mox that I just ordered seems to be of a sligh... See more
Verified
Very fast shipping, decent prices, plus they had made a mistake on my order realized it and fixed it. They even sent me an email on what happened. That is fantastic customer service. Which is why I... See more
Company details
- #61 of 72 best companies in Pet Store
- #3 of 3 best companies in Aquarium Shop
Written by the company
Juicy Skate is USA Largest Online Fish Shop Juicy Skate is your partner in creating healthier, happier lives for your pet. Stocking the largest range of pet products in USA - with everything from fish food to fish antibiotics - we make shopping for pet supplies as easy and convenient as possible. Trusted by over 700,000 pet parents across the country, and with on-staff vet team available 7 days a week, we're focused on bettering the lives of pets and pet parents alike!
Contact info
2615 E 3rd St, 92408, San Bernardino, United States
- 07521203810
- sales@juicyskate.com
- juicyskate.com
3.9
Great
57 reviews
Replied to 28% of negative reviews
Typically replies within 2 weeks
Verified
Positive effects
This product reached me quickly and was at a very fair price. It worked quickly in the healing process with very positive effects. I would truly recommend this company and this product.
Date of experience: June 19, 2025
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Ordered item and paid $40.77 for Fedex…
Ordered item and paid $40.77 for Fedex 2 day shipping, company instead shipped it via slower and cheaper method of post office. Company does not ship item with the same shipping that you pay for.
Date of experience: June 21, 2025
Verified
Great Service
Very fast shipping, decent prices, plus they had made a mistake on my order realized it and fixed it. They even sent me an email on what happened. That is fantastic customer service. Which is why I will use Juicy Skate again.
Date of experience: May 20, 2025
Verified
I received crushed pills and I sent a…
I received crushed pills and I sent a picture and a message with no response or resolution.
Date of experience: May 20, 2025
Fast delivery of my Ordered Fish Mox Forte
Ordered Fish Mox Forte, and got in a week.
I will order again from Juicyskate.
Date of experience: May 31, 2025
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Verified
Exactly customer service fast shipping
Was so happy to be able to receive our fish anabiotic in a very short time it was shipped to us immediately after ordering will definitely be ordered more from Juicyskate
Date of experience: April 19, 2025
2nd day Fedex delivery became 8 days…
Ordered pet meds last Monday (3/31/25), and paid $40 (!) for “2nd day FedEx delivery”. When the provided tracking # showed (after the 4th day) that it was still nowhere near me, I wrote to Juicyskate to ask for help. They said they were sorry and were “investigating”. A day later (still no meds), I wrote again asking for a shipping refund (asked only for the shipping credit, since it was clearly not even close to a two day shipping). Was told that they wouldn’t refund the shipping charge, but would offer me a discount on my “next order”. I replied that that was an unacceptable solution, but got no response. Meds finally arrived today (4/7/25, the 8th day after my order). Clearly not a customer oriented company (&, for the record, my communications were all polite, and a freight credit under these circumstances seems entirely reasonable… but not to them, apparently).
Date of experience: April 06, 2025
Verified
EXCELLENT SERVICE... FAST SHIPPING...
EXCELLENT SERVICE... FAST SHIPPING....
Date of experience: March 20, 2025
Verified
On time delivery and exactly what I…
On time delivery and exactly what I ordered.
Date of experience: March 20, 2025
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I have ordered fish-mox several times…
I have ordered fish-mox several times and I personally have never had a bad experience in doing so. I will say one thing though, this last bottle of Fish-mox that I just ordered seems to be of a slightly better quality than what I have previously ordered. I don’t know maybe it’s just me but these capsules were bigger than the last and were definitely fresh stuff. Solved my fishy problem in pretty short order.
Date of experience: January 10, 2025
Perfect Experience
They shipped it fast, and they kept me updated throughout the process. I will definitely use them again.
Date of experience: February 07, 2025
I placed an order for a 100 count…
I placed an order for a 100 count bottle of Fish Biotics on 3/5/25 it arrived on 3/11/25, but was an opened bottle that only contained 4 capsules. Emma with Juicy Skate assured me via Email that it would be replaced immediately and I would receive a tracking number. It's now 3/18/25 and I have heard nothing back & do not have a replacement. I will update if one is received.
Date of experience: March 11, 2025
Reply from Juicyskate
Hi,
Thank you for reaching out. We sincerely apologize for any confusion or delay regarding your replacement. We sent out your replacement package promptly, as promised.
We apologize, but we were unaware that you were still awaiting an update. Please feel free to contact us directly anytime you have questions or concerns—we’re always here to help!
Below are the tracking details for your shipments:
Replacement Package: https://webtrack.dhlecs.com/?trackingnumber=9261290304432706122296
Original Shipment: https://webtrack.dhlecs.com/?trackingnumber=9261290304432706122296
Verified
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They used USPS which meant it took a…
They used USPS which meant it took a week. But other than that quality and no problems
Date of experience: February 18, 2025
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Verified
This website is a scam they took my…
This website is a scam they took my money and never sent my stuff I even paid for faster delivery it been 2 weeks
Date of experience: February 18, 2025
Reply from Juicyskate
We're sorry to hear about your experience, but we wish you had reached out to us first so we could resolve the issue sooner. After seeing your review, we immediately checked your order and found that it was lost due to a USPS issue.
To make things right, we reshipped your order with expedited 1-day shipping, and we’re happy to inform you that it has already been delivered. You can track your package here: https://track.shipveho.com/#/barcode/547c8fc5e3cda6724, where you can also see the proof of delivery.
We truly value our customers and appreciate your patience. If you need any further assistance, please don’t hesitate to contact us.
Verified
Tried to get my package
Tried to get my package, reported it to the carrier. Its been weird I can't even rate my total experience with you!
Date of experience: February 17, 2025
Reply from Juicyskate
We understand your concern and appreciate you reaching out. After checking your order, we can confirm that it has been successfully delivered. You can track it here: https://tools.usps.com/go/TrackConfirmAction?tLabels=9400136208271333952518.
If you’re experiencing any issues with retrieving your package, we recommend reaching out directly to USPS for further assistance. However, we’re happy to help in any way we can—please feel free to contact us!
Put an order in for fish medicine for…
Put an order in for fish medicine for my grandson's fish received my order in 2 days loved the Quick Service and fish are doing better hooray
Date of experience: February 23, 2025
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