Joyride Harness Reviews 3,967

TrustScore 4 out of 5

4.1

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Review summary

Reviewers had a great experience with this company. Customers appreciate the high quality and durability of the harnesses, highlighting how well-made they are. Consumers find them easy to use, put on, and take off, which simplifies the process of getting their dogs ready for walks. People also value the adjustability of the harnesses, ensuring a good fit for various dog sizes. However, some reviewers report mixed experiences. A few customers encountered issues with sizing, finding the harnesses either too bulky for smaller dogs or too loose in certain areas. Others mention that some dogs were able to escape from the harness if they pulled or stretched in a certain way. There are also some complaints about the customer service, specifically regarding returns, exchanges, and the lack of responsiveness in certain situations.

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See what reviewers are saying

Rated 1 out of 5 stars
Verified

My dog is is right at the last inch for a large so I ordered an extra large to see if it would fit better. And it did but after a week of wearing it, she pulled backwards so hard that the buckle snapp... See more

Rated 2 out of 5 stars

I have ordered 5 or more of these harnesses. They are excellent and easy to put on. The last one I purchased, I ordered an XL, however, it didn't fit. So, I took the large we were using and put it... See more

Rated 5 out of 5 stars
Verified

My rescue corgi has issues with things going over his head, and wiggles when you try to get all the buckles sorted. The Joyride Harness is so much easier to just slip on and clip. He doesn’t fight put... See more

Company replied

Rated 5 out of 5 stars
Verified

I am giving a 5 star review because I have ordered 3 harnesses over the years for my 3 med to large dogs. and I love that they are well made and easy to put on and take off. So naturally when we adopt... See more

Company replied


Company details

  1. #38 of 60 best companies in Pet Supply Store
  2. #48 of 72 best companies in Pet Store

About Joyride Harness

Written by the company

Being a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.

That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.

Today, we remain a tightknit family-owned business.🐶

USA Owned & Operated


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 70% of negative reviews

Typically replies within 1 month


Rated 2 out of 5 stars

I have ordered 5 or more of these…

I have ordered 5 or more of these harnesses. They are excellent and easy to put on. The last one I purchased, I ordered an XL, however, it didn't fit. So, I took the large we were using and put it over the XL. To my surprise, it was the same size. The only difference was 1/2 an inch extra on the belt. The harness I purchased was a "final sale". When I brought this to their customer service, with pictures and advising I just needed a XL or XXL, the only reply has been... "I have send your request to our lead agent". This has been 2 weeks and 3 different messages asking for an update. It is sad that they have a "guarantee" but don't seem to honor that.

Date of experience: July 05, 2025

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Rated 5 out of 5 stars
Verified

Great Harness for Unruly Dogs

This is our 5th harness and we love them. They are so sturdy and they have a handle which comes in handy with our silly wild Shiba Inu! I also love that the harness comes with a holder for your choice of tags. We use “Ask to Pet” on our Shiba’s harness.

Date of experience: June 12, 2025

Rated 1 out of 5 stars
Verified

My dog popped open the harness buckle in rush hour traffic.

My dog is is right at the last inch for a large so I ordered an extra large to see if it would fit better. And it did but after a week of wearing it, she pulled backwards so hard that the buckle snapped open. Just about 2 feet away from rush hour traffic. I had already removed the price tag which saves them from having to accept your returns even though it is just string and a price/size tag. Also, measured against the large, the strap isn't much longer between the large and extra large when both are fully extended. And the webbing is really slippery. The buckle was bigger than the large but thinner plastic which made it weak and dangerous. It's a shame because my dog hates all harnesses so the fit is genius, the execution is shoddy and so is the lack of taking responsibility for their product simply because you removed the price/size tag.

Date of experience: June 10, 2025

Rated 5 out of 5 stars
Verified

Have used your harnesses for years

Have used your harnesses for years. Our dogs are always excited to put them on!

Date of experience: May 13, 2025

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Reply from Joyride Harness

Thank you so much for being a longtime part of the Joyride family! 🐾 We love hearing that your pups still get excited to gear up—it means the world to us. Wishing you and your pack many more joyful walks and tail wags ahead! 💛

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Rated 5 out of 5 stars
Verified

I have purchased JoyRide products in…

I have purchased JoyRide products in the past and will continue to in the future I highly recommend their products the are reliable affordable and easy to use

Date of experience: May 12, 2025

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Reply from Joyride Harness

Thank you so much for your continued support! 🐾 We're thrilled to hear that you've had a great experience with Joyride products and that they’ve been reliable, affordable, and easy to use. Your recommendation means the world to us, and we can’t wait to keep making walks even better for you and your pup. 💛

Rated 5 out of 5 stars
Verified

Great harness for our large lab

Great harness for our large lab. Just orders the summer one for the first time. Like the little cards it came with to identify him.

Date of experience: May 12, 2025

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Reply from Joyride Harness

Thank you for the kind words! We're so glad to hear the harness is working great for your big Lab. 🐶💪 And we love that you enjoyed the little ID cards too — just a small way to add extra peace of mind (and personality!) to your pup's gear. We hope you love the summer harness just as much! ☀️💛

Rated 5 out of 5 stars
Verified

My Dog’s favorite harness!!!

We have tried many different types of harnesses and we love the Joyride Harness the most! When I asked around for the best harness for my breed of dog, so many people said to try the Joyride Harness and we love it! Thank you, Joyride Harness, for making such an amazing product.

Date of experience: March 12, 2025

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Reply from Joyride Harness

Thank you so much for the love! 🐾 We’re thrilled to hear the Joyride Harness has earned the title of your pup’s favorite—what an honor! It means the world to us that fellow dog parents are recommending us and that our harness is making walk time easier (and cuter!) for you both. Give your pup some extra scritches from us! 💛

Rated 5 out of 5 stars
Verified

The size was spot on-style is fluid and…

The size was spot on-style is fluid and easypeasy. Even for an old lady, ha!

Date of experience: March 11, 2025

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Reply from Joyride Harness

We love this so much—thank you! 😊 We're all about making things easypeasy, and we’re so glad the fit and style hit the mark. No age limit on strutting in style—your pup (and you!) are rocking it! 💛🐾

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Rated 5 out of 5 stars
Verified

Harness too heavy for my chihuahua

I am giving a 5 star review because I have ordered 3 harnesses over the years for my 3 med to large dogs. and I love that they are well made and easy to put on and take off. So naturally when we adopted a chihuahua my first though was to order one for her as well. But the small size is so heavy duty and bulky that it doesn't work for her, actually I think the smaller dogs don't benefit from this heavy and bulky harness like larger dogs do. If there is a lightweight one for small dogs, I would totally order it.

Date of experience: March 11, 2025

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Reply from Joyride Harness

Thank you so much for your continued support—we’re honored to be your go-to for your medium and large pups! 🐾 We're so glad to hear the harnesses have served you well over the years.

And thank you for the honest feedback about your chihuahua's experience. You're absolutely right—our original design was built tough with larger dogs in mind, and we know the smaller pups need something a bit lighter. You’ll be happy to hear we’re actively working on a more lightweight version for our tiniest harness-wearers. 💛

We’ll be sure to keep our community posted when it’s ready!

Rated 4 out of 5 stars
Verified

Pretty but didn't do the job.

The harness arrived as promised. It is attractive and fairly easy to get on the dog. I have been using it for about a month (75 lb golden retriever) and sorry to say that it has not changed his pulling at all. We walk 2 miles every day. I have tried tightening it, loosening it, switching attachment points and always reward him if he doesn't pull but there has not be any change in his behavior. I have quite an investment in harnesses and have gone to dog-obedience school with my dog but he is a puller. (Would make a good sled dog.)

Date of experience: February 10, 2025

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Reply from Joyride Harness

Hi there,

Thank you so much for your honest review and for giving the JoyRide Harness a try. We’re glad to hear it arrived on time and that you found it attractive and easy to use—that means a lot to us!

We totally understand your frustration. It’s clear you’ve put in a lot of time and effort into training and finding the right gear for your pup, and we admire your dedication. Some dogs, especially strong, determined pullers like your golden, really do put everything to the test.

While we’re sorry to hear the harness didn’t provide the results you were hoping for, we appreciate you giving it a fair shot over the past month. If anything changes down the line, we’re always here.

Thanks again for sharing your experience and for being such a committed dog parent. 🐾

Rated 5 out of 5 stars
Verified

Doggie dress up.

User friendly website with nice products.
My dogs actually let me put these on with little to no fuss. If they like them, I like them.

Date of experience: February 09, 2025

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Reply from Joyride Harness

Hi there,

Thank you so much for the lovely review! We're thrilled to hear that your pups are enjoying their new gear—and even happier that they’re letting you dress them up with no fuss (that’s always a win in our book!).

We also appreciate the shoutout about our website—it means a lot to know the experience felt easy and enjoyable.

Give your fashionable pups some extra belly rubs from us! 🐶💕

Warmly,
JoyRide Harness Team

Rated 3 out of 5 stars
Verified

There was suppose to be tags to put on…

There was suppose to be tags to put on the harness never got them. I have no way of making any either. I would never recommend your product to anyone.

Date of experience: February 11, 2025

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Reply from Joyride Harness

Hi there,

Thank you for reaching out and sharing your feedback—we truly appreciate you bringing this to our attention.

I’m so sorry for the confusion and frustration regarding the tags. When you placed your order, the pre-printed tags were not yet included with all of our 2.0 harnesses, as they were a recent addition to our newer models. At the time, we offered downloadable versions that could be printed at home, but we absolutely understand that’s not a convenient option for everyone.

That said, we’re more than happy to send you a set of printed tags directly—no extra effort needed on your end. Thank you for giving our product a try—we appreciate you.

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Rated 5 out of 5 stars
Verified

Wonderful sturdy good fitting harness

Harness arrived on time and was even better than our older ones. Easy to adjust for fit on our two pugs. Love the reflective components as we sometimes walk them in low light.

Date of experience: February 09, 2025

Joyride Harness logo

Reply from Joyride Harness

Hi there,

Thank you so much for the kind words! We're so glad to hear the harness arrived right on time and that it’s working out even better than your older ones—that’s the best kind of upgrade! 😊

It’s great to hear your pugs are enjoying a comfortable fit, and we’re especially happy the reflective features are helping keep your walks safe during those low-light moments.

Give those adorable pugs some love from us, and thanks again for being part of the JoyRide family! 🐾

Rated 5 out of 5 stars
Verified

Was able to return four regular…

Was able to return four regular harnesses for the light up ones.

Date of experience: February 09, 2025

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Reply from Joyride Harness

Hi there,

Thanks so much for your review! We’re glad to hear the exchange process went smoothly and that you were able to swap for the light-up harnesses—we hope you and your pups are loving the added visibility and style!

If there’s ever anything else you need, we’re just a message away. 😊

Rated 5 out of 5 stars
Verified

Awesome harnesses

I am totally happy with the harnesses that I ordered for my Yorkie and Pomeranian. I got matching ones and they are not only sturdy and versatile, but very stylish. The size guidelines were extremely helpful and the prices are excellent. Would definitely order again in the future.

Date of experience: January 17, 2025

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Reply from Joyride Harness

Hi there,

Thank you so much for the wonderful review! We’re thrilled to hear that your Yorkie and Pomeranian are loving their matching harnesses—stylish and sturdy is exactly what we aim for!

We’re also really happy to hear the sizing guidelines helped and that you felt good about the price—win-win all around. Can’t wait to have you back for your next order!

Give those cuties a scratch behind the ears from us. 🐾💕

Rated 3 out of 5 stars
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I purchased the luminating harness

I purchased the luminating harness. The colors are nice and bright. But each time we’ve walked our dog, the top grip handle has turned off the lights on the harness. The handle seems to want to lay on the button which turns it off. I paid extra money to have it laminate while we walk at night.

Date of experience: February 24, 2025

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Reply from Joyride Harness

Thank you for your feedback! We’re so glad you love the bright colors of the illuminating harness, but we’re sorry to hear about the issue with the handle pressing the power button. That’s definitely not the experience we want for you!

We truly appreciate you bringing this to our attention, and we'd love to help find a solution so you can fully enjoy the harness on your night walks. Please reach out to our support team at help@joyrideharness.com so we can assist you further.

Your feedback helps us improve, and we appreciate you being a part of the Joyride community!

Best,
The Joyride Harness Team

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Rated 5 out of 5 stars
Verified

Love

Love, love the green set. Such a pretty bright green. Can’t wait for March! Great customer service and quality products.

Date of experience: February 12, 2025

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Reply from Joyride Harness

Thank you so much for your kind words! 💚 We're thrilled to hear that you love the bright green set—it’s such a fun color, especially with spring around the corner! 🌿🌸 We appreciate your support and are always here if you need anything. Enjoy your harness, and we can't wait to see you in March!

Happy adventures,
The Joyride Harness Team 🐶✨

Rated 1 out of 5 stars
Verified

We received the wrong nsize and it has…

We received the wrong size and it has proven to be impossible to get the right one we have been completely dropped from the help of customer service and might I say that you have no customer service

Date of experience: January 14, 2025

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Reply from Joyride Harness

Dear Sally,

We’re truly sorry to hear about your experience, and we appreciate your feedback. Our team has reached out on multiple occasions to assist with the exchange and provided instructions, but we understand that this process has been frustrating for you.

Customer satisfaction is extremely important to us, and we want to make things right. Please reach out to us at sharon@joyrideharness.com so I can personally ensure your issue is fully resolved as quickly as possible.

We appreciate your patience and the opportunity to improve your experience with us.

Joyride Harness Customer Support

Rated 5 out of 5 stars
Verified

Great product and customer support.

Great product and customer support.

Date of experience: January 14, 2025

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Reply from Joyride Harness

We truly appreciate your support! It means so much to hear that you’re happy with both the product and our customer service. We’re always here if you ever need anything.

Wishing you and your pup many happy adventures ahead! 🐾💙

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