My dog is is right at the last inch for a large so I ordered an extra large to see if it would fit better. And it did but after a week of wearing it, she pulled backwards so hard that the buckle snapp... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
I have ordered 5 or more of these harnesses. They are excellent and easy to put on. The last one I purchased, I ordered an XL, however, it didn't fit. So, I took the large we were using and put it... See more
My rescue corgi has issues with things going over his head, and wiggles when you try to get all the buckles sorted. The Joyride Harness is so much easier to just slip on and clip. He doesn’t fight put... See more
Company replied
I am giving a 5 star review because I have ordered 3 harnesses over the years for my 3 med to large dogs. and I love that they are well made and easy to put on and take off. So naturally when we adopt... See more
Company replied
Company details
- #38 of 60 best companies in Pet Supply Store
- #48 of 72 best companies in Pet Store
About Joyride Harness
Written by the company
That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.
Today, we remain a tightknit family-owned business.🐶
USA Owned & Operated
Contact info
United States
- help@joyrideharness.com
- joyrideharness.com
Replied to 70% of negative reviews
Typically replies within 1 month
I have ordered 5 or more of these…
I have ordered 5 or more of these harnesses. They are excellent and easy to put on. The last one I purchased, I ordered an XL, however, it didn't fit. So, I took the large we were using and put it over the XL. To my surprise, it was the same size. The only difference was 1/2 an inch extra on the belt. The harness I purchased was a "final sale". When I brought this to their customer service, with pictures and advising I just needed a XL or XXL, the only reply has been... "I have send your request to our lead agent". This has been 2 weeks and 3 different messages asking for an update. It is sad that they have a "guarantee" but don't seem to honor that.
Date of experience: July 05, 2025
Great Harness for Unruly Dogs
This is our 5th harness and we love them. They are so sturdy and they have a handle which comes in handy with our silly wild Shiba Inu! I also love that the harness comes with a holder for your choice of tags. We use “Ask to Pet” on our Shiba’s harness.
Date of experience: June 12, 2025
Love these harnesses for my pugs.
Love these harnesses for my pugs.
Date of experience: June 12, 2025
My dog popped open the harness buckle in rush hour traffic.
My dog is is right at the last inch for a large so I ordered an extra large to see if it would fit better. And it did but after a week of wearing it, she pulled backwards so hard that the buckle snapped open. Just about 2 feet away from rush hour traffic. I had already removed the price tag which saves them from having to accept your returns even though it is just string and a price/size tag. Also, measured against the large, the strap isn't much longer between the large and extra large when both are fully extended. And the webbing is really slippery. The buckle was bigger than the large but thinner plastic which made it weak and dangerous. It's a shame because my dog hates all harnesses so the fit is genius, the execution is shoddy and so is the lack of taking responsibility for their product simply because you removed the price/size tag.
Date of experience: June 10, 2025
Have used your harnesses for years
Have used your harnesses for years. Our dogs are always excited to put them on!
Date of experience: May 13, 2025

Reply from Joyride Harness
I have purchased JoyRide products in…
I have purchased JoyRide products in the past and will continue to in the future I highly recommend their products the are reliable affordable and easy to use
Date of experience: May 12, 2025

Reply from Joyride Harness
Great harness for our large lab
Great harness for our large lab. Just orders the summer one for the first time. Like the little cards it came with to identify him.
Date of experience: May 12, 2025

Reply from Joyride Harness
My Dog’s favorite harness!!!
We have tried many different types of harnesses and we love the Joyride Harness the most! When I asked around for the best harness for my breed of dog, so many people said to try the Joyride Harness and we love it! Thank you, Joyride Harness, for making such an amazing product.
Date of experience: March 12, 2025

Reply from Joyride Harness
The size was spot on-style is fluid and…
The size was spot on-style is fluid and easypeasy. Even for an old lady, ha!
Date of experience: March 11, 2025

Reply from Joyride Harness
Harness too heavy for my chihuahua
I am giving a 5 star review because I have ordered 3 harnesses over the years for my 3 med to large dogs. and I love that they are well made and easy to put on and take off. So naturally when we adopted a chihuahua my first though was to order one for her as well. But the small size is so heavy duty and bulky that it doesn't work for her, actually I think the smaller dogs don't benefit from this heavy and bulky harness like larger dogs do. If there is a lightweight one for small dogs, I would totally order it.
Date of experience: March 11, 2025

Reply from Joyride Harness
Pretty but didn't do the job.
The harness arrived as promised. It is attractive and fairly easy to get on the dog. I have been using it for about a month (75 lb golden retriever) and sorry to say that it has not changed his pulling at all. We walk 2 miles every day. I have tried tightening it, loosening it, switching attachment points and always reward him if he doesn't pull but there has not be any change in his behavior. I have quite an investment in harnesses and have gone to dog-obedience school with my dog but he is a puller. (Would make a good sled dog.)
Date of experience: February 10, 2025

Reply from Joyride Harness
Doggie dress up.
User friendly website with nice products.
My dogs actually let me put these on with little to no fuss. If they like them, I like them.
Date of experience: February 09, 2025

Reply from Joyride Harness
There was suppose to be tags to put on…
There was suppose to be tags to put on the harness never got them. I have no way of making any either. I would never recommend your product to anyone.
Date of experience: February 11, 2025

Reply from Joyride Harness
Wonderful sturdy good fitting harness
Harness arrived on time and was even better than our older ones. Easy to adjust for fit on our two pugs. Love the reflective components as we sometimes walk them in low light.
Date of experience: February 09, 2025

Reply from Joyride Harness
Was able to return four regular…
Was able to return four regular harnesses for the light up ones.
Date of experience: February 09, 2025

Reply from Joyride Harness
Awesome harnesses
I am totally happy with the harnesses that I ordered for my Yorkie and Pomeranian. I got matching ones and they are not only sturdy and versatile, but very stylish. The size guidelines were extremely helpful and the prices are excellent. Would definitely order again in the future.
Date of experience: January 17, 2025

Reply from Joyride Harness
I purchased the luminating harness
I purchased the luminating harness. The colors are nice and bright. But each time we’ve walked our dog, the top grip handle has turned off the lights on the harness. The handle seems to want to lay on the button which turns it off. I paid extra money to have it laminate while we walk at night.
Date of experience: February 24, 2025

Reply from Joyride Harness
Love
Love, love the green set. Such a pretty bright green. Can’t wait for March! Great customer service and quality products.
Date of experience: February 12, 2025

Reply from Joyride Harness
We received the wrong nsize and it has…
We received the wrong size and it has proven to be impossible to get the right one we have been completely dropped from the help of customer service and might I say that you have no customer service
Date of experience: January 14, 2025

Reply from Joyride Harness
Great product and customer support.
Great product and customer support.
Date of experience: January 14, 2025

Reply from Joyride Harness
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.