Verified
Everything has been great so far. Was worried about the only appointment being available a month out, reached out to customer service and they arranged an appointment for the next day! Very friendly.... See more
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Verified
I had such a great experience thanks to Nurse Melissa. She was kind, attentive, and made me feel truly cared for. Her gentle approach and professionalism made a stressful situation so much easier. Gra... See more
Verified
Mochi Health made everything seamless from start to finish. The provider was kind, knowledgeable, and easy to talk to — I felt genuinely supported. My medication arrived quickly (love the doorstep del... See more
Company replied
Verified
The website and App are not in sync. I think the refill process can be a little quicker but it is most definitely better than 3 months ago. What I do love about Mochi is Dr April she has made my expe... See more
Company replied
Company details
- #39 of 56 best companies in Weight Loss Service
Written by the company
Get access to GLP-1 obesity medications and treatment program at Mochi Health. Our care program helps you lose weight safely and effectively.
Contact info
United States
- joinmochi.com
4.2
Great
11K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
Verified
Went through 2 drs before they take…
Went through 2 drs before they take Medicare. I do like my Dr and nutritionist. My medicine has not shipped and I am already getting messages to order again. Doesn’t give me a good feeling
Date of experience: July 01, 2025
Verified
Enjoyed talking with NP as well as…
Enjoyed talking with NP as well as Adam. NP listened and understood me and answered my questions.
Date of experience: July 06, 2025
Verified
Dr Recupero is awesome!
Dr. Recupero is an amazing provider. She listens and takes her time with you. I wish she were my provider for all of my medical care needs!
Date of experience: July 06, 2025
Verified
I had a very good visit with my care…
I had a very good visit with my care provider.
Date of experience: July 06, 2025
Verified
$100 monthly membership and $200…
$100 monthly membership and $200 monthly meds
Date of experience: July 01, 2025
Verified
Verified
I'm confident in the care I received, but..
I'm confident in the care I received from my Mochi clinician. However, Mochi allowed me to pay for 6 months of medication only to find out later that only a 28-day supply could be issued. Had I not noticed this and initiated a refund they wouldn't have refunded me which is disappointing.
Date of experience: July 05, 2025
Verified
My doctor is amazing and listens to me.
My doctor is amazing and listens to me. He gives me plenty of advice and motivates me to keep going with my weight loss journey. Approachable and available if needed.
Date of experience: July 06, 2025
Verified
Mochi Health is awesome!
Mochi Health is awesome! The providers really listen and care about helping you. The pharmacy that ships the medication is also great. I place an order for a refill and usually have it within days. I am finally part of a program that is truly helping me to lose weight!
Date of experience: June 30, 2025
Verified
Doctor never showed up for first Zoom…
Doctor never showed up for first Zoom appointment. Then never sent me an appointment for the second appointment.
No one picked up at the Customer Service phone numnber after 20 minutes.
Date of experience: July 06, 2025
Verified
The provider was so kind and made me…
The provider was so kind and made me feel heard.
Date of experience: July 06, 2025
Verified
Verified
I had such a great experience thanks to…
I had such a great experience thanks to Nurse Melissa. She was kind, attentive, and made me feel truly cared for. Her gentle approach and professionalism made a stressful situation so much easier. Grateful for her compassion and expertise!
Date of experience: July 01, 2025
Verified
My medication got delivered so fast which made me happy
I was really surprised on how fast I got my medication…
Date of experience: June 30, 2025
Verified
This is an excellent program offering a…
This is an excellent program offering a number of wellness services. The staff is phenomenal and the cost is very affordable.
Date of experience: July 01, 2025
Verified
Jenna is an amazing care giver
Jenna is an amazing care giver. She takes the time to listen and to reassure. She points out the science so that I have the facts. We are a team and work together to view my data so that decisions are made based on facts while still considering my feelings.
Date of experience: July 03, 2025
Verified
Hard to schedule
Date of experience: July 01, 2025
Verified
My Dr was amazing and personable
My Dr was amazing and personable. She made The experience seamless. I met with her on Monday and had my meds by Thursday. I was able to start on the 4th of July.
Date of experience: June 30, 2025
Verified
Everything has been great!
Everything has been great so far. Was worried about the only appointment being available a month out, reached out to customer service and they arranged an appointment for the next day! Very friendly. The provider was very nice and knowledgeable. I look forward to utilizing their services! I can’t wait for my appointment with the nutritionist on Monday!
Date of experience: June 29, 2025
Verified
My doctor listened to my concerns and…
My doctor listened to my concerns and helped me understand what I need to do to improve myself with dieting and exercises.
Date of experience: June 30, 2025
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