We have tripled our membership with Joinit as all our records are in one place. The automatic features for emails, renewals, payments, and receipting is such a time saver. When we have had an issu... See more
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Verified
Support team is incredibly pleasant and helpful. Always there to offer guidance and go the extra mile when needed.
Verified
Many of our members struggle with setting up a password. Nearly all of the members complain it is hard to convert from guest to paid, and the platform lacks the ability for me to assign another frame... See more
We switched membership system late December. The whole on board process was seamless. We find the system to be the VERY BEST we ever had. Simple, easy to navigate, digital cards, great integration wit... See more
Company details
- #63 of 316 best companies in Software Company
- #18 of 70 best companies in Software Vendor
Written by the company
Join It is a membership management service that enables organizations to effectively keep track, manage, and grow their community. At our core, we provide a simple database and dashboard interface for organization leaders to monitor developments in their membership. We then integrate this database context with best in class service providers to automate other essential components of an organization, like payment processing, email communication, and event organization.
Contact info
113 Cherry St #23491, 98104, Seattle, United States
- support@joinit.com
- joinit.com
4.7
Excellent
120 reviews
Verified
Terrific Support!
Support team is incredibly pleasant and helpful. Always there to offer guidance and go the extra mile when needed.
Date of experience: June 16, 2025
Verified
Verified
The reply was quick and helpful
Date of experience: June 25, 2025
We have tripled our membership since using Joinit.
We have tripled our membership with Joinit as all our records are in one place.
The automatic features for emails, renewals, payments, and receipting is such a time saver.
When we have had an issue the support staff have been excellent in resolving our problems.
Big thanks for helping us sort out our membership details.
Date of experience: June 10, 2025
Verified
My question was answered instantly and…
My question was answered instantly and my issue was immediately resolved. JoinIt, as always, was excellent.
Date of experience: June 16, 2025
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Quick and clear follow up to all of my…
Quick and clear follow up to all of my concerns and questions.
Date of experience: June 04, 2025
Verified
Great Onboarding Experience
The onboarding process was helped a great deal by the staff at Join It. Very professional and helpful over an extended period, I would recommend them without hesitation.
Date of experience: May 26, 2025
Verified
All of my questions were answered
All of my questions were answered and I was able to complete the task.
Date of experience: May 21, 2025
Verified
Join It is a no fuss way to keep track of our members…
Join It is a no fuss way to keep track of our membership. It streamlines the joining process and makes renewals simple. The strip payment system and the integration with Mailchimp makes the onboarding of new members and renewals very simple and totally automated. A huge labour saving for a volunteer not-for-profit organisation like ours.
Date of experience: May 20, 2025
Verified
I give this membership software 5…
I give this membership software 5 stars! User friendly and professional workers.
Date of experience: May 15, 2025
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After understanding we are in demo…
After understanding we are in demo mode, it was easy to navigate
Date of experience: May 02, 2025
Verified
Well Done Support
Chat team is there when needed and very competent and friendly.
Date of experience: April 16, 2025
Verified
Everything was awesome.
Date of experience: April 09, 2025
Verified
I love the way you tackle problems but…
I love the way you tackle problems but I’m surprised we still have problems with group membership.
Date of experience: April 07, 2025
Verified
It's always a pleasure
It's always a pleasure. I only wish that product feedback didn't go straight to the feedback repository, where it may never be seen again. I don't have any other way to express my needs, and it feels like I am pretty much completely ignored.
Date of experience: March 26, 2025
Verified
Great tech support
Knowledgeable, prompt & helpful tech support by PJ.
Date of experience: March 26, 2025
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