Sandals were exactly what I was looking for good quality I just think there's a size chart may not be a 100% accurate I had to go up 2 sizes to make them fit The way that I needed them to fit R... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
The sandals are stunning, comfortable and I've received so many comments after only getting to wear them 2x so far. They were a much more vibrant blue on my screen but that's a reminder that as your s... See more
Sorry, wasn't referring to you. I was replying to another company and I mixed you up. The sandals did arrive and they are comfortable but the strap is kind of short. No biggie but you could add half a... See more
Company replied
Have had the sandals for a week and I really like them. Good looking with solid construction. Feel great on my feet when walking. Shipped fast couldn't be happier!
Company details
- #23 of 70 best companies in Shoe Store
- #40 of 104 best companies in Fashion Accessories Store
- #8 of 23 best companies in Handbags Shop
- #2 of 9 best companies in Leather Goods Store
Written by the company
Jerusalem Sandals started on the boardwalks of Venice Beach, but today walk the runways of New York City, the metropolitan areas of Japan, the style meccas of Korea to even catching the eyes of fashion capital, Milan. While these beautiful, handcrafted sandals are sought throughout the world, their story begins in a message of peace, where the brand bridged the gap between two conflicted countries; Israel and Palestine. Two Jewish-Arab families on either side with varying backgrounds and views, partnered to revive a style from the past and innovate them for today’s fashion forward culture. Jerusalem Sandals is not only a brand that has ignited the fashion world, but a testament to what people can accomplish when they harmoniously come together.
Contact info
Kester Ave 5924, 91411, Van Nuys, United States
- Support@jerusalemsandals.com
- jerusalemsandals.com
Replied to 76% of negative reviews
Typically replies within 24 hours
Thank You for great products and…
Thank You for great products and excellent customer service. My Sandal 🩴 Place
Date of experience: June 23, 2025
Nice Sandals
Have had the sandals for a week and I really like them. Good looking with solid construction. Feel great on my feet when walking. Shipped fast couldn't be happier!
Date of experience: June 20, 2025
The scandal look good fit good awesome.
Date of experience: June 20, 2025
The sandals are beautiful and…
The sandals are beautiful and comfortable. They are my third pair, and I love all three! My oldest pair of about seven years is still going strong, and still look great.
Date of experience: June 20, 2025
Michael was the best ever I talk and…
Michael was the best ever I talk and did his job excellent ! Thank you so much Michael I got the exchange and it’s perfect.
Date of experience: June 20, 2025
Lovely and Comfortable Product
Lovely and Comfortable Product. I really love it. A lot of my colleagues at got the Website from me to order. Am so much in love with the black and Brown.
Date of experience: June 19, 2025
Very pretty style
Very pretty style. However the tops of the sandals are huge and the tops of my feet don't touch the leather at all. I'm pretty disappointed.
Date of experience: June 19, 2025
Hello,
Hello,
My sandals fit perfectly. I normally wear a size 8 and the sandal I purchased was well worth the wait and money I spent for them. I’m very pleased with the fit, quality of the leather. Very soft and comfortable to wear. So very pleased I made the purchase!!!
Date of experience: June 19, 2025
I love the sandals and appreciate the…
I love the sandals and appreciate the easy return and re-ordering.
Date of experience: June 17, 2025
Sandals were exactly what I was looking…
Sandals were exactly what I was looking for good quality
I just think there's a size chart may not be a 100% accurate
I had to go up 2 sizes to make them fit The way that I needed them to fit
Return process for the wrong size was basically painless Yes I did have to go to the Post Office fortunately it wasn't too far away but there was no label printing to be done or anything like that quick and easy scan off they went
Once we got the right size I ordered 2 pairs
Date of experience: June 18, 2025
They honored their return policy
They honored their return policy. My husband didn't like the 1st 2 pair so we returned them,with no problem. The 3rd pair he loves.
Date of experience: June 18, 2025
Beautifully made and comfortable
Beautifully made and comfortable. Could use a little more arch support - at least for me.
Date of experience: June 18, 2025
A Company with its customers satisfaction as priority
Great people make a great company
Date of experience: June 17, 2025
Stylish and Comfortable
My newest sandals quickly arrived and I enjoy wearing them! The Wayfarers are comfortable, look good and are made of good quality materials. I look forward to wearing them for a long time.
Date of experience: June 16, 2025
Excellent service.
The Support service has been responsive. A seamless return process. The product quality and workmanship are exceptional.
Date of experience: June 17, 2025
Quality of the item is excellent
Quality of the item is excellent, returns policies very good
Date of experience: June 17, 2025
I love the material of the sandals
I love the material of the sandals. I have been purchasing ur sandals for many years now. Good customer service.
Date of experience: June 17, 2025
The back leather strap was made to wide…
The back leather strap was made to wide creating a very loose fit. Maybe I’ll purchase a new and improved model.
Date of experience: June 17, 2025
Quality and expedition
The quality of the sandals are excellent. The speed of the delivery. These two factors stand out.
Date of experience: June 17, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.