Verified
Noah was a great sales rep. They were able to get us pasrts we couldn't find elsewhere, although the price was a little more. Shipping was very quick and satisfactory.
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In the website the item said available but they emailed me that the item wasn’t available and have to wait until September
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Verified
There web site was very user friendly, Found the product I was looking. Very surprised how competitive their pricing was. Estimated delivery time was reasonable, however actually received it 3 days ea... See more
Verified
Very prompt service, parts received when quoted and an unbeatable price 1/3rd what our alarm company wanted. Allowing us to get a room back online much sooner. we will be using them for all our alarm... See more
Company details
Information provided by various external sources
JEM Security supplies the largest brands in Fire Life Safety at the most competitive prices while maintaining a very high level of customer satisfaction.
Contact info
7014 E. Camelback Rd - Suite B110A, 85251, Scottsdale, United States
- (877) 215-7579
- info@jemsecurity.com
- jemsecurity.com
4.4
Excellent
141 reviews
In the website the item said available…
In the website the item said available but they emailed me that the item wasn’t available and have to wait until September
Date of experience: July 28, 2022
Reply from JEM SECURITY
Hello Miguel, I apologize for the misinformation on our website, you can be sure that this has already been fixed. I see that you purchased with us on 07/23 and right after your order you were informed about the most updated ETA. We'll keep doing our best to ship these units as soon as possible. Please let us know if there is anything else we can do.
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Verified
Great Experience
Noah was a great sales rep. They were able to get us pasrts we couldn't find elsewhere, although the price was a little more. Shipping was very quick and satisfactory.
Date of experience: July 28, 2022
Verified
Excellent service
Highly communicative, super helpful and fast thank you for your outstanding service JEM Security. AAA
Date of experience: July 23, 2022
Verified
Verified
Zoe has be incredibly helpful!
Date of experience: July 23, 2022
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Verified
Maintenance Director
Easy website to order and fast processing and great price.
Date of experience: July 22, 2022
Verified
Had what I needed. Quick service and competitive prices.
Ordering was easy. Had a great experience and will do business with them again.
Date of experience: July 19, 2022
Verified
Fast and Easy Ordering!
Date of experience: July 14, 2022
Verified
Great to deal with
Date of experience: July 08, 2022
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Verified
Great products at a great price
Needed product was available and in stock. All others were at least a two week wait. Great price and fast delivery.
Date of experience: July 08, 2022
Verified
It was easy to find the product
It was easy to find the product. It was confusing checking out.
Date of experience: June 29, 2022
Verified
Quality product
Quality product. Fast and free delivery. Excellent value.
Date of experience: June 24, 2022
Verified
Was in need of product to complete a…
Was in need of product to complete a job.
got the quote, placed the order, and got the product within a week.
Very professional experience
Date of experience: June 16, 2022
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Verified
Verified
2nd lowest price available
2nd lowest price available - but you have better stock!
Date of experience: June 08, 2022
Verified
I have not received a notification that…
I have not received a notification that the panel has shipped, let alone received the panel. I ordered the panel on 5/21.
Date of experience: June 01, 2022
Reply from JEM SECURITY
Hello Joe, we apologize for the miscommunication. We tried to contact you by email on the day of the purchase, but we realized now the email was never delivered. We are trying to solve this problem as soon as possible.
Verified
This was our first time using JEM…
This was our first time using JEM Security and it went very smooth. I would recommend JEM Security for their Simplex needs.
Date of experience: June 01, 2022
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Verified
You cancelled my order apparently…
You cancelled my order apparently because of the delayed shipping time. I think its because you didn't want to honor the price you had on the website. That's bad business tactics!
Date of experience: June 01, 2022
Reply from JEM SECURITY
Hello Chris, we apologize for any inconveniance this situation might have caused. We are facing many delays with Hikvision products and unfortunately, we were not expecting to receive part # ABM anytime soon. For that reason, your order was completely refunded.
Verified
Verified
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