Jelf Reviews 3

An Awful company to insure your business with, which changes its name like we change our kids Diapers.
especially, when it comes to settle the claim they have very competent law firm where they have cherry picked the incompetent people to avoid settling the claims.
these take forever to get back to you and toss you around from one person to another to keep buying the time and create the confusion so it becomes difficult to get in touch with the right person.
I have been the victim for last 2 years and its still going on because they are still investigating.

Date of experience: November 12, 2020

Absolutely disgusted that having relocated to Spain I was still charged the full years premium for my Boiler Insurance Policy back in the UK.
Tried to explain that I was not cancelling to move to another insurer but moving to another country where they do not operate.
Typical response was that it didn't matter to them and If I didn't pay it they would forward it to a debt management cmpany.
I finally gave in and paid the full amount but felt very annoyed that having been a long term customer there was no flexibility regarding the contract.
Would not recommend dealing with this company !!

Date of experience: September 12, 2019

Having put our new business needs out to around 10 different insurance brokers, Jelf was one of only two who actually took the time and trouble to find an appropriate cover to meet ALL of our needs, at an affordable price. Christian listened carefully to our requirements and, although not the quickest to respond, he did so with a fully comprehensive business cover that was properly thought through (rather than an off-the-shelf cover that was like fitting a square peg into a round hole). Thanks for your effort and support.

Date of experience: May 21, 2019