Verified
Japan Avenues incense burn clean and smell amazing! The customer service was also great and quick to respond in my shipping inquiry. I will order from here again!
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Verified
Great website, very informative, gave me a high degree of confidence in my purchase, that it was the right size. Varied selection of other Japanese goods, enjoyable to browse
Company replied
Verified
Not sure it’s from Japan or just Chinese imports. Japanese items just looks different…
Company replied
Verified
I don't often order from the same company multiple times. But Japan Avenue has some excellent quality gifts and great customer service. Every order has been packaged well, arrived fairly quickly and... See more
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Company details
- #1 of 1 best companies in Asian Household Goods Store
- #66 of 729 best companies in Clothing Store
- #36 of 110 best companies in Gift Shop
- #22 of 84 best companies in Home Goods Store
- #7 of 9 best companies in Stationery Store
Written by the company
⛩️ Japan Avenue is a Japanese store that caters both to Japan enthusiasts and those looking for the perfect gift. Our mission? To make Japanese culture accessible to a wide audience 😊. Our small, dynamic, and motivated team is fully committed to offering you the best Japanese products at the best prices. Traditional clothing, tableware, Japanese decorations, lucky charms...🤩 You're sure to find something you love. 🚀 Fast and reliable delivery. 🇯🇵 Authentic products made in Japan. 🎁 Unique and original gift ideas. 👍 Responsive and attentive customer service. 💸 Easy and hassle-free returns. Between tradition and modernity, minimalism and Kawaii, discover Japan Avenue today!
Contact info
United States
- contact@japan-avenue.com
- japan-avenue.com
4.7
Excellent
47 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Verified
Reply from Japan Avenue
Hello Josiah,
Thank you for your review! 😊
We’re glad to hear you’re happy with the product.
Have a great day,
Japan Avenue Team
Verified
Great website
Great website, very informative, gave me a high degree of confidence in my purchase, that it was the right size. Varied selection of other Japanese goods, enjoyable to browse
Date of experience: June 19, 2025
Reply from Japan Avenue
Hello,
Thank you so much for your kind words! 😊
We’re so happy to hear that our website helped you feel confident in your purchase. And it’s great to know you enjoyed browsing our selection too!
Have a wonderful day,
Japan Avenue Team
Verified
Organic and fresh incense!
Japan Avenues incense burn clean and smell amazing! The customer service was also great and quick to respond in my shipping inquiry. I will order from here again!
Date of experience: June 18, 2025
Reply from Japan Avenue
Hello Allison,
Thank you so much! 😊
We’re delighted you enjoyed our incense — and it’s wonderful to know our customer service could help quickly too.
Looking forward to your next visit!
Have a fantastic day,
Japan Avenue Team
Verified
Will buy again
Parcel arrived promptly. Great products, thank you, but the sweet box was my favourite. Will buy again from this company.
Date of experience: June 18, 2025
Reply from Japan Avenue
Hello,
Thank you so much! 😊
We’re happy to hear everything arrived quickly and that you enjoyed the products!
We’d love to have you back anytime.
Have a great day,
Japan Avenue Team
Verified
Not sure it’s from Japan or just…
Not sure it’s from Japan or just Chinese imports. Japanese items just looks different…
Date of experience: May 19, 2025
Reply from Japan Avenue
Hello,
Thank you for your feedback! 😊
We completely understand your concern. At Japan Avenue, we aim to be fully transparent about the origin of our products — and we clearly indicate on each product page when an item is made in Japan.
If you have any questions about a specific product, feel free to reach out — we’re happy to help!
Warm regards,
Japan Avenue Team
Verified
Fast shipping and sooooo cute
Fast shipping and sooooo cute! I love my tuxie Maneki Neko.
Date of experience: May 19, 2025
Reply from Japan Avenue
Hello,
Thank you! 😊
We’re thrilled you love your Maneki Neko — and great to hear the shipping was fast too!
Have a wonderful day,
Japan Avenue Team
Verified
Beautiful and good quality products!
Date of experience: May 19, 2025
Reply from Japan Avenue
Hello Benjamin,
Thank you so much! 😊
We’re happy to hear you’re enjoying the beautiful and high-quality products.
Have a fantastic day,
Japan Avenue Team
Verified
Reply from Japan Avenue
Hello,
Thank you so much! 😊 We’re glad the shipping was quick and that you’re happy with the quality.
Have a fantastic day,
Japan Avenue Team
Verified
Reply from Japan Avenue
Hello,
Thank you! 😊 Great to hear everything went smoothly and that you’re happy with the products.
Have a fantastic day,
Japan Avenue Team
Verified
Very good product
Very good product, fast sheeping, good exchange with them. Everything Okay.
Date of experience: April 22, 2025
Reply from Japan Avenue
Hello Paul,
Thanks so much! 😊 We’re happy the product and service met your expectations.
Have a fantastic day,
Japan Avenue Team
Verified
Reply from Japan Avenue
Hello Marina,
Thank you! 😊 We’re glad you loved the item and that it arrived perfectly packaged.
Have a fantastic day,
Japan Avenue Team
Verified
Quick shipping
Quick shipping, good communication, accurate product photod.
Date of experience: April 22, 2025
Reply from Japan Avenue
Hello,
Thanks a lot! 😊 Great to hear the shipping was quick and that everything matched your expectations.
Have a fantastic day,
Japan Avenue Team
Verified
Excellent products and excellent…
Excellent products and excellent service!
Date of experience: April 22, 2025
Reply from Japan Avenue
Hello,
Thank you for your lovely review! 😊 We’re so glad you’re happy with both our products and service.
Have a fantastic day,
Japan Avenue Team
Verified
Everything is perfect
Everything is perfect, thank you very much😊🥰💖 全てが完璧です、ありがとうございます。😊🥰💖
Date of experience: April 22, 2025
Reply from Japan Avenue
Hello,
Thank you so much! 😊 We’re happy everything was perfect and appreciate your kind words.
Have a fantastic day,
Japan Avenue Team
Verified
Fast and efficient service
Fast and efficient service. Very well packaged. Good quality products. Would definately use again. Worthy of 5 stars.
Date of experience: April 18, 2025
Reply from Japan Avenue
Hello,
Thank you so much for your thoughtful review! 😊
We’re thrilled to hear that you were happy with the fast service, careful packaging, and product quality. It truly means a lot to us—and we’d be honored to welcome you back anytime!
Have a fantastic day,
Japan Avenue Team
Verified
Beautiful things from Japan
Really enjoyed the experience shopping on your website! So many choices of beautiful unique traditional things very accurately described! Now really enjoying using everything purchased :)
Thank you for great customer service too!
Date of experience: March 24, 2025
Reply from Japan Avenue
Hello,
Thank you so much for your thoughtful review! 😊
We’re delighted to hear you enjoyed the shopping experience and that you’re loving your new Japanese treasures. It means a lot to us to know that everything met your expectations—from the product descriptions to the service.
Have a fantastic day,
Japan Avenue Team
Verified
Amazed at what they offer here
Amazed at what they offer here! The shipping time is reasonable and the product is always top notch!
Date of experience: March 18, 2025
Reply from Japan Avenue
Hello,
Thank you so much for your kind words! 😊
We’re thrilled to hear that you’re impressed with our selection and satisfied with both the shipping and product quality. Your support truly means a lot to us!
Have a fantastic day,
Japan Avenue Team
Verified
Hard to find items
Hard to find item arrived promptly & well packed.
Date of experience: March 20, 2025
Reply from Japan Avenue
Hello Lesley,
Thank you for your lovely review! 😊 We’re so glad the item arrived quickly and safely.
Hope to see you again soon!
Japan Avenue Team
Verified
Two weeks later and i sont have…
After issues with the delivery company, the seller reached out a repaired things
Date of experience: March 18, 2025
Reply from Japan Avenue
Hello Marcel,
We’re sorry for the delay and any inconvenience caused. 🙏 According to the tracking information, your package was delivered on April 12. If you haven’t received it or if there’s anything wrong, please let us know — we’ll be happy to assist you!
Have a great day,
Japan Avenue Team 🌸
Verified
Reply from Japan Avenue
Hello,
Thank you for your kind review! 😊 We’re so happy to hear that you had a great experience with our shop, from browsing to delivery. Your support means a lot to us, and we look forward to welcoming you back soon!
Have a fantastic day,
Japan Avenue Team
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