IvelValley Bird Food Reviews 24

Date of experience: June 27, 2025

I've been buying bird food from Ivel Valley for 2-3 years now.
The product is of high quality; our little visitors seem to think so. They eat it all with very little wastage.
Packaging is good and delivery is prompt.

Date of experience: December 17, 2024

Really great experience ordering from Ivel Valley - got bird feeders, bird food and storage containers, all arrived very well packaged. I paid a surcharge due to my location but everything arrived in 4 boxes and very quickly - the majority of their competitors also had a surcharge, and the one that didn't, didn't sell everything I wanted. Their own brand bird food is superb quality. Definitely recommend this company!

Date of experience: September 15, 2024

I used Ivel Valley for up to 10 years for all my bird food. Theirs are good quality products, which are quickly shipped and received. Whereas they were good value at the start, they became much less so at the end of the ten years. But I was loyal to them, support a British family company etc. Their loyalty points scheme was of minimal value, and I think a discount that was applicable to the products I buy only happened 2 or 3 times over the years. So when a few months ago there was a 10% discount over any £50+ order, I was very pleased. When I got to check-out, however, it turned out that the sunflower hearts I needed were one of the 2 or 3 items excluded from the offer. And all of a sudden I'd just had enough of it. Just to continue my support of their company I'd been paying quite a bit more for my bird food than I needed to for years and years. And then that petty exclusion of sunflower hearts from that discount ... No, that was it. I won't order from them again and have closed my account.

Date of experience: July 15, 2024

Have been using this company for a few months now and am very impressed. Yesterday at about 1400 I realised we were out of some feeds. We have a large range of birds that feed here in Norfolk and I knew they would be hungry by today. I sent a note to this effect and - our feed was delivered at 1000 this morning - could not ask for better service and the wildlife love their products. If you have a problem it is dealt with quickly, efficiently and politely - highly recommended.

Date of experience: July 26, 2024

The bird food from Ivel Valley is always great quality and our birds love it. Ivel Valley seem to try pretty hard on the sustainability front and they also encourage the wildlife on their farm, so it's a great business to support. Delivery is always quick and, on the very rare occasion that there's been an issue, they have always put it right very quickly. Fab!

Date of experience: November 20, 2023

Had my first delivery today .and firstly it arrived on time well packaged,and there was a present of a suet Christmas tree for the birds as a thank you for my order , love that ,thank you ,and more importantly thank you from all the garden birds ,the seed mix and suet blocks ,they apselutly love it,😊great quality food ,thank you very much ,highly recommended,give this company a try ,you won't be disappointed, especially in cold weather,they all need high.energy ,high calorie and fat content to get them through the night .Lisa 👍😊

Date of experience: December 29, 2023

Excellent all round. I’ll be placing a third order soon.

Date of experience: December 09, 2023

Easy to order - Customer Service very good - fast delivery - really great products. We have numerous bird species visiting our garden and have found that the Ivel Valley berry suet balls and berry suet rolls are the best we have found - our birds love them. They do not go hard which we have found when purchasing from other suppliers. We have used a competitor for over 15 years but recently they have changed their products and their packaging and this has resulted in poorer quality foods and products arriving damaged. We searched google for an alternative supplier and found Ivel Valley - This is our 3rd order and we will now only use Ivel Valley in the future for all our bird food supplies. Very Well Done Guys. Just a suggestion but maybe offer loyal returning customers a discount on future orders. Hope this review helps others looking for a supplier of quality bird food products.

Date of experience: June 26, 2023

Great range of quality products, good communication from Ivel Valley at all times and fast delivery.

Date of experience: June 21, 2023

Very fast delivery of good clean seed mix, exactly as described.

Date of experience: October 14, 2022

Good range of quality products, well-priced.

Very quick delivery.

Only once had an issue with the delivery which was sorted out easily. Customer service was quick to respond and very helpful (always the mark of a good company).

Date of experience: August 12, 2022

Recommended company.
I switched to Ivel Valley after poor experiences with a competitor. Ivel Valley were more local and had a wide variety of seed, bird foods etc.
I'm so glad I did.
On the few occasions there has been a problem with a delivery, their customer service team have dealt with problems promptly and effectively.
They also stock a wide variety of good quality seed and other foods.

Date of experience: December 08, 2021

I have been buying bird food from IvelValley Bird Food for over a year now and cannot speak highly enough of them. Over the years I moved around between different suppliers, typically due to bad service, poor product and items simply not being delivered. And so I arrived at IvelValley, and glad I did. The product is top rate, the service is spot on. I cannot fault this company in any way.

I also like how they try and grow their own bird seed rather than simply importing it from abroad.

From each and every one of my back garden birds - thank you and keep up the good work.

Date of experience: October 24, 2021

My garden birds love this company so do their birdwatching cat friends. Fast delivery. Excellent products. Never had a problem with any of my orders.

Date of experience: July 04, 2021

I wouldn't use anywhere else now for my bird food. This company make it so easy to order, you get reward points each time you order and their products are very popular with my feathered friends.
Nearly all of their products are grown/manufactured in the UK (not the mealworms) and are of excellent quality. Spend over £20 to get free next day delivery, and it really is next day, and you get a text with a time slot etc. I can't fault this company, they're so good.

Date of experience: April 26, 2021

My sunflower hearts were really good quality. So much better than all the previous orders from "cheapest bird food on the web" types. Lightning delivery. Well packed in heavy paper bags. Very happy, thanks.

Date of experience: March 16, 2021

I have made two purchases of suet for birds from IvelValley and delivery has been very speedy on both occasions. The suet I have bought must be of a high quality judging by the speed in which the birds are devouring it so I will continue buying from this supplier.

Date of experience: February 19, 2021

Ordering was easy, delivery super fast, very happy.

Date of experience: February 16, 2021

I ordered fruit from Parrish/Lodge Farm. Worst fruit ever tasted.

Date of experience: February 01, 2021