Covered Insurance Reviews 802

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars
Verified

My agent was very patient and was willing to try every option there was to ensure I got the best price possible. I wanted my payment to be in a certain range and she listened and tried the options I s... See more

Rated 5 out of 5 stars
Verified

The saleswoman, Lateisha Farmer Kollee, with Covered Insurance was so helpful, professional and so nice. She wanted to help me as much as possible with lowering my car and home insurance and she fou... See more

Company replied

Rated 5 out of 5 stars
Verified

Before working with Lateisha Farmer-Kollee at Covered Insurance, I had been overpaying on Homeowner’s Insurance for years. I had a high deductible and high premium. I felt trapped because I hadn’t had... See more

Company replied

Rated 5 out of 5 stars
Verified

My new agent Bianca was extremely helpful, kind and understanding. I am very happy with the services I received. Bianca made the entire process very easy for me to follow from start to finish. I... See more

Company replied


Company details

  1. #41 of 98 best companies in Insurance Agency
  2. #12 of 40 best companies in Auto Insurance Agency
  3. #8 of 20 best companies in Business Insurance Company
  4. #3 of 22 best companies in Home Insurance Agency
  5. #2 of 10 best companies in Personal Insurance Company
  6. #2 of 17 best companies in Pet Insurance Company

About Covered Insurance

Written by the company

For Customers: We make it easy to shop for insurance. Check your options, compare policies, and get fast competitive quotes online on the coverage you need for home, auto, renters, pet, flood, and more in just a few clicks.

Get insurance coverage wherever you are in the United States with access to our nationwide carrier network of over 55 top-rated national and regional insurance carriers offering insurance products in all 50 states.

Share your experience on Google Reviews

For Our Partners: Our integrated online insurance solutions help partners enhance their customer experience by offering a best-in-class embedded online insurance marketplace with multiple integration options.

Integrate with us using Web Software Development Kit (SDK), Embedded API, White Label Experience, or Warm Transfer/IVR. Multiple options available and at no cost to you.

Through simple, easy integrations into your website or mobile experience, we enable you to deliver insurance products across all industries such as Loan origination and servicing for Mortgage & Auto, banking, real estate, and fintech - complete with multiple quotes, multiple purchase options and personalized service from our independent, in-house insurance advisors.

Interested in integrating Covered Insurance's insurance marketplace and becoming a partner?

Email partnerships@itscovered.com or Request a Demo today!

Our Promise & Commitment

Written by the company

We're Committed to Making Insurance Easy to Understand and Painless to Purchase
We combine intuitive technology with a human touch to help consumers quote, compare, and purchase the right coverage at a competitive price in minutes; sourcing from a top-rated national and regional insurance carrier network. Customers can save on average up to 22% on their premiums. We partner with automotive, banking and finance, mortgage lending, servicing, real estate and home service providers to make the automotive, personal lines of insurance, and home-buying process completely seamless.
We're Customer-focused
We deliver customers multiple, competitive insurance options to fit their individual needs and our in-house Insurance Advisors offer unbiased, no obligation insurance counseling to help customers navigate their policy coverage. We even send timely renewal alerts before policy renewal and re-shop insurance quotes for you to ensure customers always receive the most up-to-date, competitive insurance coverage pricing.
We're Partner-driven
Our suite of implementation options ensures you are able to offer your customers a premium insurance shopping experience without any heavy lifting. Plus, we create "Graduation Paths" to grow and expand your implementation at your pace.
How We’re Different - Compliance is our Focus
We are fully compliant to ensure we are consistently delivering the highest quality service so our partners trust us to protect their customers. We adhere to common industry standards such as SOC 2, GLBA, CFPB, TCPA, CCPA, Reg P, RESPA, RFPA, and insurance licensing.
We're Here to Help Streamline Operational Processes
Increase Customer Satisfaction KPIs, NPS rating and customer "stickiness" by adding a simple and seamless service to your customers' fingertips. Embed insurance buying capabilities directly into your existing workflow to offer an uninterrupted customer experience.

Contact info

4.8

Excellent

TrustScore 5 out of 5

802 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

Awesome Service

My agent was very patient and was willing to try every option there was to ensure I got the best price possible. I wanted my payment to be in a certain range and she listened and tried the options I suggested as well as the ones she knew could work to make it happen and it did. Thanks again.

Date of experience: July 01, 2025

Rated 5 out of 5 stars
Verified

Well honesty is the best policy

Well honesty is the best policy. With that in mind I can just say that I was very satisfied and pleased with the outcome. I talk to somebody who is very easy to talk to, patient courteous polite and respectful. She made our day and he's the burden on the way that we felt on our shoulders. So thank you very much! It was pretty easy dialing the number and waiting to speak to the right person which we did obviously! So thank you again keep up the good work and may God bless you all, stay safe!

Date of experience: June 20, 2025

Rated 5 out of 5 stars
Verified

Positive experience

Representative was very pleasant and found new car insurance for me at a substantial savings. She was very nice and very helpful. A pleasure to speak with.

Date of experience: June 23, 2025

Covered Insurance logo

Reply from Covered Insurance

Thank you so much for the kind words! It's great to hear that the experience with Covered Insurance was positive. Your support is appreciated, and we look forward to assisting you again.

Rated 5 out of 5 stars
Verified

Covered Insurance Solutions has a…

Covered Insurance Solutions has a reasonable home insurance coverage, thus making us, the home owners felt relieved.

Date of experience: June 23, 2025

Covered Insurance logo

Reply from Covered Insurance

Thank you so much for the kind words! It's great to hear that the experience with Covered Insurance was positive. Your support is appreciated, and we look forward to assisting you again.

Rated 5 out of 5 stars
Verified

Easy and great experience!!!

Date of experience: June 17, 2025

Covered Insurance logo

Reply from Covered Insurance

Thank you so much for the kind words! It's great to hear that the experience with Covered Insurance was positive. Your support is appreciated, and we look forward to assisting you again.

Rated 5 out of 5 stars
Verified

Competitive quote in timely fashion

Got a competitive quote in timely fashion and all my questions were answered.

Date of experience: June 13, 2025

Covered Insurance logo

Reply from Covered Insurance

Thank you so much for the kind words! It's great to hear that the experience with Covered Insurance was positive. Your support is appreciated, and we look forward to assisting you again.

Rated 5 out of 5 stars
Verified

I'm singing the praises of Jake

I'm singing the praises of Jake. He was patient, professional, and knowledgeable in understanding my needs. He took his time to ensure I got proper coverage.

Date of experience: June 20, 2025

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Reply from Covered Insurance

Thank you so much for the kind words! It's great to hear that the experience with Covered Insurance was positive. Your support is appreciated, and we look forward to assisting you again.

Rated 5 out of 5 stars
Verified

The most important factor was the cost

The most important factor was the cost. Then how it was brought about.

Date of experience: June 13, 2025

Covered Insurance logo

Reply from Covered Insurance

Thank you so much for the kind words! It's great to hear that the experience with Covered Insurance was positive. Your support is appreciated, and we look forward to assisting you again.

Rated 5 out of 5 stars
Verified

Late Isha did a great job!!She took…

Late Isha did a great job!!She took time to answer all my questions and explain everything that I did not understand. She's wonderful if only other people cared that much about the job.

Date of experience: June 17, 2025

Covered Insurance logo

Reply from Covered Insurance

Thank you so much for the kind words! It's great to hear that the experience with Covered Insurance was positive. Your support is appreciated, and we look forward to assisting you again.

Rated 4 out of 5 stars
Verified

Professional friendly staff

Professional friendly staff. Knowledgeable. Glad to be a new customer

Date of experience: June 12, 2025

Covered Insurance logo

Reply from Covered Insurance

Thank you so much for the kind words! It's great to hear that the experience with Covered Insurance was positive. Your support is appreciated, and we look forward to assisting you again.

Rated 5 out of 5 stars
Verified

Jasmine is amazing

Jasmine is amazing. She is very thorough and exhibits a lot of empathy toward her clients and customers.

Date of experience: June 16, 2025

Covered Insurance logo

Reply from Covered Insurance

Thank you so much for the kind words! It's great to hear that the experience with Covered Insurance was positive. Your support is appreciated, and we look forward to assisting you again.

Rated 5 out of 5 stars
Verified

The agent was very knowledgeable and…

The agent was very knowledgeable and honest.

Date of experience: June 16, 2025

Covered Insurance logo

Reply from Covered Insurance

Thank you so much for the kind words! It's great to hear that the experience with Covered Insurance was positive. Your support is appreciated, and we look forward to assisting you again.

Rated 5 out of 5 stars
Verified

Very helpful people

Very helpful people. Kind considerate of your time. They didn't hesitate to be helpful.

Date of experience: June 10, 2025

Covered Insurance logo

Reply from Covered Insurance

Thank you so much for the kind words! It's great to hear that the experience with Covered Insurance was positive. Your support is appreciated, and we look forward to assisting you again.

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