Great service on a custom travel policy for a group of 75 people traveling to Thailand from 30+ different countries. Super simple underwriting process, comprehensive coverage, great response time, fai... See more
Company replied
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Verified
Filling application was a little difficult...phone #, address fields kept bouncing back. Not really clear on me being in Thailand already. Said date of trip...well, I'm already here so just used... See more
Company replied
Insured Nomads is really the only solution out there for nomads or expats. Working with them is a dream, nothing like the typical insurance experience. From day 1 on, I knew that I can trust them to h... See more
Company replied
Verified
Making the insurance was really easy but I would expect a brief explanation about what to do incase of... or how exactly the insurance works. the FAQ are not clear enough on those issues. Eventually... See more
Company replied
Company details
- #19 of 24 best companies in Travel Insurance Company
- #36 of 52 best companies in Insurance Company
- #3 of 3 best companies in Student Insurance Company
About Insured Nomads
Written by the company
Insurance and protection for the modern company and global citizen.
We provide peace of mind through providing protection for the traveler and student, and health insurance for the multinational organization/company while making an impact through our partnership with Not for Sale by providing intervention, rescue, protection and education - empowering vulnerable communities so that the exploitation of humans for trafficking is stopped.Chat with Us
Why become one of the Insured Nomads?
Features & benefits you need:
You get to choose the level of medial/health benefits you want, telemedicine (physician consults & mental health clinicians) included on most plans, Worksploring and Global Nomad Pass membership, and more.
24/7 Global Assistance
Our multilingual emergency response team is always available to you via the in-app button or phone to assist with lost documents, pre-trip questions about locations, and security and safety needs.
Outstanding Claims Service
You are purchasing a service with insurance so our claims team is here to help you and work with the hospitals/clinic and others involved to get you bill paid directly or reimbursement done quickly for claims and travel inconveniences.
Airport Lounge Access
As a health plan member you get unlimited access via Priority Pass.
As a travel insurance member you get access to InstaPass for registered delayed flights.
Award Winning
We have been selected as a two category winner in the Bold Awards (traveltech & insurtech) and a finalist in the prestigious ITIJ Awards.
Protection beyond medical is essential for us and our members. Our plans include telehealth (mental and medical via voice or video, 24/7) and access to airport lounges via InstaPass (travel policies) and Priority Pass (health plans).Global health insurance, travel insurance, travel medical insurance, personal belongings plans and more.
Contact info
120 19th St N, 35203, Birmingham, United States
- (205) 767-0507
- members@insurednomads.com
- insurednomads.com
4.2
Great
172 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
Verified
Super friendly and helpful customer…
Super friendly and helpful customer service
Date of experience: June 30, 2025
Reply from Insured Nomads
Than you so much for letting us know. We strive to provide great service so it is very encouraging to get your feedback. Remember to activate your InstaPass & Global Nomad Pass perks as they are valid for 12 months.
Verified
Jason was really good at providing the…
Jason was really good at providing the info I needed.
Date of experience: June 25, 2025
Reply from Insured Nomads
Thanks so much for letter us know! We are honored to serve you. Safe travels.
Verified
Quick response and helpful answer.
Quick response and helpful answer.
Date of experience: June 13, 2025
Reply from Insured Nomads
We are so glad. Thank you for letting us know. Fabulous travels ahead for you.
Verified
So far so good
So far so good. It was easy to sign up and I like the fact I could print out documents as well as have them on my phone.
Date of experience: June 19, 2025
Reply from Insured Nomads
Wonderful to be able to protect you on your travels. Remember to use your InstaPass benefit and thanks for sharing the review.
Great service on a custom travel policy…
Great service on a custom travel policy for a group of 75 people traveling to Thailand from 30+ different countries. Super simple underwriting process, comprehensive coverage, great response time, fair price. Super pleased with the Insured Nomads team!
Date of experience: June 19, 2025
Reply from Insured Nomads
We are honored to serve you. Thank you so much for the feedback and taking the time to share it here.
Non existent customer service
Non existent customer service when I bought a policy. Had to dispute the credit card charge because I never actually received the policy and had to use another company.
Date of experience: June 16, 2025
Reply from Insured Nomads
We are so sorry to hear this happened. The welcome email was sent to you immediately but to a different address than the one you contacted our support team on. We re-issued it to you and have offered to cancel and refund. May your travels be wonderful.
Verified
Very satisfied.
We were very impressed with the ease with which we were able to set up this short term insurance policy for our travel from Vietnam to South Africa. We were recommended Insured Nomads by Benoir who works for Pacific Prime. He was extremely helpful in guiding us.
Date of experience: May 26, 2025
Reply from Insured Nomads
Thank you for allowing us to be part of your travels. Remember to use InstaPass (https://instapass.vip) for a year. May this season bring on more wonderful travels for you.
Verified
Good visual presentation on web site.
Date of experience: May 05, 2025
Reply from Insured Nomads
Thank you so much for letting us know. We appreciate the kind words and thank you for letting us provide coverage for your trip.
Verified
You require a different email address…
You require a different email address for each person on the policy. Even children!
Date of experience: March 31, 2025
Reply from Insured Nomads
We are correcting this element. Thank you for allowing us to serve you, and for providing feedback.
Verified
The website is very straight forward
the website is very straight forward. Once I figured out I entering the wrong info, everything went smooth.
Date of experience: March 27, 2025
Reply from Insured Nomads
Great that we got to serve you. May your year have more wonderful travels ahead and we hope to go along to provide benefits and coverage.
Verified
Wouter was fantastic the most…
Wouter was fantastic the most responsive and quick reply i think i have ever received!!!
Thank you
Date of experience: February 13, 2025
Reply from Insured Nomads
Thank you so much for the review and we hope your travels are safe and enjoyable. Remember to use your additional Guardian benefits including InstaPass
Reply from Insured Nomads
Thank you for letting us know!
Verified
Reasonable insurance made simple
Easy to use website, very clear, information presented, reasonable rates.
Date of experience: January 30, 2025
Reply from Insured Nomads
We appreciate your review and thank you for being one of the Insured Nomads during your travels.
Verified
it was really quick
it was really quick
Few clicks and it was done. Very simple and efficient.
Date of experience: January 20, 2025
Reply from Insured Nomads
Thank you so much for letting us serve you. May the year have more great travels in it and we hope to provide the benefits and features you need for your next trip.
Reply from Insured Nomads
Thank you so much for letting us serve you. May the year have more great travels in it and we hope to provide the benefits and features you need for your next trip.
Verified
Very quick and efficient response
Very quick and efficient response. Able to chat immediately and have questions answered quickly.
Date of experience: January 13, 2025
Reply from Insured Nomads
Thank you so much for the feedback. May the year have more great travels in it and we hope to provide the benefits and features you need for your next trip.
Verified
Quick and speedy response
Quick and speedy response , easy to book online
Date of experience: December 16, 2024
Reply from Insured Nomads
Thank you for allowing us to assist you in your lifestyle, and for giving us the feedback.
Verified
Very Responsive!
I made a mistake and the team was very attentive - they were able to cancel very quickly then I could reapply for the correct country.
Date of experience: November 03, 2024
Reply from Insured Nomads
We are so happy to hear this and thank you for letting us know. Safe travels to you and remember to use the Guardian benefits including InstaPass lounge access for registered delayed flights (for 12 months).
Verified
I have called support 4x and emailed…
I have called support 4x and emailed and no responses. No humans or tech options. Awful.
Date of experience: September 17, 2024
Reply from Insured Nomads
We are so very sorry to hear this has happened. It is very unusual and not to our standards. We have chat on our site for assistance and receive few calls other than our global emergency assistance (24/7). The only emails on register were of the successful re-sending of a purchase receipt. We hope to redeem this with you and appreciate you letting us know. Remember to use your InstaPass benefits all year.
Verified
Reply from Insured Nomads
Thank you so much for your review and hope your travels have been great!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.