Horrible experience with company, trying to cancel your membership is more than a hassle. They request signatures emails to specific parties etc but did not require any of this to sign up. We’re in Ju... See more
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Thank YOU BBI.!!!!!!!! YOUUUUU make it that much easier for me as an individual going on my "own" Thank YOU!!!
Company replied
Thankfully haven't had to use it! But it does make me feel safe to have business insurance. I liked how easy it was to set up and how I could add things to my insurance to protect like my tools and... See more
Company replied
Searching for insurance is usually daunting. I found BBI’s website and opened. The wins are easy to understand, coverage statement was clear. The website is friendlier than any insurance agent I... See more
Company replied
Company details
Written by the company
Insurance for Massage Therapists, Estheticians, Cosmetologists, and more.
Contact info
260 S 2500 W, 84062, Pleasant Grove, United States
- 877-536-7290
- info@insurebodywork.com
- insurebodywork.com
3.9
Great
29 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Thank YOU BBI.!!!!!!!
Thank YOU BBI.!!!!!!!! YOUUUUU make it that much easier for me as an individual going on my "own" Thank YOU!!!
Date of experience: June 29, 2025
Reply from Beauty & Bodywork Insurance
So happy to see your 5-star review, Nhat. If you ever need help in the future or have any questions, feel free to reach out! Thank you for choosing Beauty & Bodywork Insurance (BBI) to help you protect your business!
-Emanuel
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Horrible experience with company
Horrible experience with company, trying to cancel your membership is more than a hassle. They request signatures emails to specific parties etc but did not require any of this to sign up. We’re in June now and I’ve still not been cancelled I’ve been trying since April
Date of experience: June 20, 2025
Reply from Beauty & Bodywork Insurance
Hi Stephanie, thank you so much for reaching out and letting us know what’s been going on. I’m sorry for the delay and the frustration this has caused, we know how important it is for things like this to be taken care of quickly and clearly.
We were able to locate your policy and can confirm that it has been successfully canceled.
If you have any other questions or need further clarification, please don’t hesitate to contact us at 877-536-7290 or info@insurebodywork.com. We’re here for you and happy to help.
- Emanuel
Impressed with there reasonable pricing…
Impressed with there reasonable pricing and easy to navigate website!
Date of experience: May 22, 2025
Reply from Beauty & Bodywork Insurance
Thank you so much for sharing your experience and leaving a 5-star review for Beauty & Bodywork Insurance, Noemi! We really appreciate it! - Emanuel
I was really impressed
I was really impressed with the preference and options that I have in order to professionalize my life and in a fast and efficient way. Thank you
Date of experience: May 14, 2025
Reply from Beauty & Bodywork Insurance
We appreciate your 5-star review for Beauty & Bodywork Insurance (BBI), Stephanie! If you ever need help in the future or have any questions, please feel free to reach out.
– Emanuel
Fabulous hair by Melissa
Easy convenient and the price. Thank you. Melissa 🎀
Date of experience: March 19, 2025
Reply from Beauty & Bodywork Insurance
Thank you for your review, Melissa! We appreciate you choosing Beauty & Bodywork Insurance to protect your business! If you ever need help or have any questions, just let us know.
- Emanuel
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Don’t go with them
They dropped my insurance and gave me a BS answer as to why they did it. Their underwriters are jerks!! I was paying my premiums monthly and they refused to to give me insurance. They also blocked me from being able to renew my policy when they claimed it expired. They absolutely have the worst customer service.
Date of experience: November 04, 2024
Reply from Beauty & Bodywork Insurance
Thank you for reaching out, Julia! We understand that it can be disappointing to have your coverage canceled. In cases like this, it's usually because some of your business practices are excluded in our policy. We want to ensure our customers have the coverage they need and expect, especially if they ever need to file a claim. We hope you are able to find a plan that suits your needs. If you would like more information or clarification, please feel free to contact us at 877-536-7290 or info@insurebodywork.com. We look forward to connecting with you soon! - Emanuel
Searching for insurance is usually…
Searching for insurance is usually daunting. I found BBI’s website and opened.
The wins are easy to understand, coverage statement was clear. The website is friendlier than any insurance agent I’ve ever worked with. The follow up email was a positive add on.
Well Fone
Date of experience: July 25, 2024
Reply from Beauty & Bodywork Insurance
We're so excited and thrilled to read your 5-star review, Sandra. It totally made our day! If you have any questions pop out or need help, feel free to reach out! Thanks again for choosing us to protect your business!
-Emanuel
If I could give 0 stars I would
If I could give 0 stars I would. I payed for first and last months coverage and canceled after one week. They refused to issue a refund of any kind. Worse customer service ever, after emailing and calling over 10 times I had to select the option to purchase coverage to get to talk to anyone. I would never recommend them there cheap for a reason. When I need insurance again it will not be through them.
Date of experience: July 23, 2024
Reply from Beauty & Bodywork Insurance
Hi Amanda,
Thank you for reaching out and letting us know about this. We’re sorry for the delay and the trouble you’ve had—it sounds really frustrating. Although our policies are fully earned and typically non-refundable, we’ve reviewed your account and are making an exception in your case. We've started the refund process for you.
A supervisor has tried to get in touch with you twice to discuss this further. To keep you updated, they’ll also send you a detailed email about your refund status.
If you have any questions or need more help, feel free to give us a call at 877-536-7290 or email us at info@insurebodywork.com. We’re here to help!
-Emanuel
Easy to navigate the online forms to…
Easy to navigate the online forms to set up a policy
Date of experience: July 19, 2024
Reply from Beauty & Bodywork Insurance
Thank you, Stephanie, for this amazing review. We're so excited to read this! If you ever need help in the future or have any questions, feel free to reach out! Thanks again for choosing us to protect your business!
-Emanuel
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Poor customer service
They are great when you sign up and renew. I canceled my policy by deleting my credit card information, because there was no where to actually cancel.
Since then I am getting emails from Rey trying to sell me again with manipulative wording and trying to sound like he has my best interest in mind, as if I'm a child and don't know how to make intelligent decisions.
I replied to his email asking to be removed from their mailings, but it has yet to happen. On their website there is not way to "contact someone" - no phone number (it is in the email), and no way to unsubscribe nor delete my account with them. And no way to unsubscribe in the emails.
I have called to try to stop their communications, and am now on hold where every 3-10 seconds a voice, that I'm assuming is Rey, repeating information. Very obnoxious!
Date of experience: July 09, 2024
Reply from Beauty & Bodywork Insurance
Hey there, thanks for sharing your feedback. We’re sorry to hear it hasn’t been a great experience. We’d love to look into your situation more. Unfortunately based on your username, we aren’t able to find you in our system. We’ve sent you a request for more details. If you’re able to provide those, I’ll make sure you are unsubscribed from our emails and that your policy is cancelled as requested.
If you’d prefer to reach out, our phone number is listed on our website on the top right of the page - 877-536-7290 and we have a chat available there as well for faster responses.
Thanks again for sharing your feedback, we’ll work on improving this experience for future customers.
Most stressful insurance
DO NOT USE THEM! They make you jump through unnecessary, multiple hoops to get helped!
My equipment got stolen! They want a full detailed list PLUS receipts to back it up. That’s fine , they want proof of your belongings. BUT ONCE you’re done, they want you to contact the detective to rewrite the police report !!! As if the police would actually have the time or care to RE-WRITE a report.
Date of experience: June 21, 2024
Reply from Beauty & Bodywork Insurance
Hi Denise, thanks for sharing your feedback. I looked into your situation and wanted to clarify that your Claims Adjuster with the carrier (Great American) is asking for this information from you.
They don't usually require police reports to be re-written, but it sounds like essential information was left out, which is why it may need to be updated in this specific case.
We try to be transparent about what's needed to file a claim and have this information available on our website to try and help the process go as smoothly as possible: https://www.insurebodywork.com/file-a-claim
Our team can reach out to provide more clarification, but to move the claim forward you'll work directly with your Claims Adjuster.
I'm sorry about the extra step, we know it's already a stressful time, and it's certainly not our intention to add to that - we're here to help if there's anything else we can do.
- Rey
Thankfully haven't had to use it
Thankfully haven't had to use it! But it does make me feel safe to have business insurance. I liked how easy it was to set up and how I could add things to my insurance to protect like my tools and even internet! I use online booking. So having insurance to cover if something happens with my clients information, is super important!
Love it so far!
Date of experience: June 11, 2024
Reply from Beauty & Bodywork Insurance
We're so excited to read your 5-star review, Ashley. It totally made our day! If you have any questions pop out or need help, feel free to reach out! Thanks again for choosing us to protect your business!
-Emanuel
The website was easy to navigate
The website was easy to navigate. There were multiple options which was very informative. I truly appreciated all the information before checking out.
Date of experience: June 03, 2024
Reply from Beauty & Bodywork Insurance
Hi Shoshanah, we appreciate you taking the time to share your positive experience with us! We're so excited to read this! If you ever need help in the future or have any questions, feel free to reach out! Thanks again for choosing us to protect your business!
-Emanuel
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Reply from Beauty & Bodywork Insurance
Thanks so much for the wonderful review, Sarvinoz! If you have any questions or need help, feel free to reach out!
-Emanuel
Easy to use website and good prices
Date of experience: May 24, 2024
Reply from Beauty & Bodywork Insurance
Thanks so much for the 5-star review, Sharon!
-Emanuel
This is by far the BEST rate
This is by far the BEST rate, experience and FULLY inclusive product!!!
Date of experience: May 20, 2024
Reply from Beauty & Bodywork Insurance
Thanks so much for the wonderful review, Arwyn! If you have any questions or need help, feel free to reach out!
-Emanuel
Very easy to use
The website was very user friendly and I was able to get everything I needed in less than 5 minutes
Date of experience: May 13, 2024
Reply from Beauty & Bodywork Insurance
We appreciate the wonderful review, Meloney, and thank you for choosing us to protect your business!
-Emanuel
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The process was simple and immediate.
The process was simple and immediate.
Date of experience: April 26, 2024
Reply from Beauty & Bodywork Insurance
Thanks, Rachel, for the amazing review and for choosing us to protect your business!
-Emanuel
Easy process
Fast, easy to understand. And the price it's worth it 👌
Date of experience: April 16, 2024
Reply from Beauty & Bodywork Insurance
YES! We appreciate your review, Faby! Thank you for choosing us to protect your business!
-Emanuel
Great customer service
I am very glad that I called this company. Corrin was very helpful and I apologize in advanced for misspelling her name. I was able to complete the application process step by step because of her assistance and most importantly, I got the coverage that I needed.
Date of experience: April 15, 2024
Reply from Beauty & Bodywork Insurance
Thanks, Michele, for the wonderful review and for choosing us to protect your business!
- Emanuel
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