Infinite Massage Reviews 2,798

TrustScore 5 out of 5

4.9

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness and professionalism, highlighting the positive impact on their overall experience. The service provided is also highly regarded, with many noting the relaxing and rejuvenating effects of the massages. People appreciate the ease of the booking process and the seamless experience from start to finish. Consumers also express satisfaction with the invitations to events, finding them well-organized and enjoyable. While there are some ambiguous comments, the overall sentiment remains overwhelmingly positive. The company's commitment to providing a high-quality service and ensuring customer satisfaction is evident in the feedback received.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Invited

We had Infinite Massages come out to our regional office for "National Relaxation Day" on 8/15. The entire team LOVES when this day rolls around each year. Chris is always very helpful getting it all... See more

Rated 5 out of 5 stars
Invited

Joan was fantastic! We offered 10-minute massages to our Pittsburgh office as part of our Wellness Wednesdays program. Everyone raved about her and the massages. They all wanted her back the follow... See more

Rated 5 out of 5 stars
Invited

The ladies were wonderful! Both massage therapists were so thoughtful and kind. One was a bit better as far as the overall massage. One comment I received was that one therapist used the massage gu... See more

Rated 5 out of 5 stars
Invited

This was our first time using Infinite Massage. Upon initial contact, Chris was very helpful and professional. He explained how everything would work. Our therapist, Elizabeth P. was also very profess... See more


Company details

  1. #2 of 6 best companies in Massage Therapist
  2. #6 of 102 best companies in Pharmacy

Information provided by various external sources

Infinite Massage is the leading national Corporate Wellness Company specializing in Corporate Chair Massage Programs, Event Massage & Mobile Spa Event Services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Invited

Amazing as always!

Amazing as always! Everything ran perfectly and we had a wonderfully zen group after each session! Always a popular event during our employee appreciation week! We look forward to the next visit!

Date of experience: June 16, 2025

Rated 5 out of 5 stars
Invited

Corporate Massages

The process to book was easy and the therapist were great/friendly/arrived early.

Date of experience: June 11, 2025

Rated 1 out of 5 stars

Bad attitude

Hello

Just called in very excited to book the service

Owner of the company serviced me. And was very rude - hanged up the phone

Date of experience: June 18, 2025

Infinite Massage logo

Reply from Infinite Massage

Unfortunately we don't like working with folks who are rude and disrespectful on the telephone. We tried to take your information and your attitude was extremely poor. We actually like making money, and would prefer to take incoming business, but when we have to deal with someone with your demeanor, it's not worth the effort. Good luck to you and hopefully you find a different company who can help.
Chris Owen - Owner, Infinite Massage

Rated 5 out of 5 stars
Invited

So far

So far, every corporate massage event that we have scheduled through Infinite Massage has gone great! The massage therapists always show up on time and our employees have had a great experience!

Date of experience: June 05, 2025

Rated 4 out of 5 stars
Invited

The massages were great

The massages were great. Lauren was given high marks all the way around. Carol was a different story. She arrived late both last year and this year (this year, she said it was due to bad weather) some women said that she was irritable and "grumpy" and they didn't have a pleasant experience while a couple of others said she was great. Not sure what happened?

Date of experience: May 31, 2025

Rated 5 out of 5 stars
Invited

Fantastic experience

Erica was fantrastic!! she set the mood and everyone loved the experience and felt more relaxed afterwards.

Date of experience: June 02, 2025

Rated 4 out of 5 stars
Invited

AAW in DC

The therapist where on time and they are very quick to set-up. The team liked them and enjoyed their massages.

Date of experience: May 12, 2025

Rated 5 out of 5 stars
Invited

A Truly Relaxing Experience!

A Truly Relaxing Experience!

We recently booked a session with Elizabeth P for our teachers, and it was absolutely wonderful! From start to finish, the experience was calming, professional, and deeply rejuvenating. Our teachers felt incredibly relaxed afterward and couldn’t stop raving about how skilled and attentive the therapist was. Every detail was thoughtfully handled, creating a peaceful atmosphere that made a world of difference. We’re so grateful for the care and expertise—highly recommended for anyone needing to unwind and feel cared for! -Merit Children's Academy

Date of experience: May 08, 2025

Rated 5 out of 5 stars
Invited

Great experience

The ladies that came to perform the massages were great and made everyone's experience a positive one!! That is all that I hoped for and they certainly surpassed expectations!

Date of experience: May 08, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look