Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Internet Service Provider

Information provided by various external sources

Official factory unlock is the right way to unlock a device. Sit back, relax and let IMEI Phone Unlock whitelist your phone.


Contact info

3.3

Average

TrustScore 3.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Rated 1 out of 5 stars

this site was only made to steal…

this site was only made to steal people, I have all the deposit vouchers, and email this thief site, so far no one contacted me to resolve the situation, they no longer respond my email. this site has to be investigated and these crooks have to be arrested.

Date of experience: January 17, 2019

Advertisement
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They charge $30 to "pre-unlock" then demand another $100 to fnish the unlock (who knows?). They threaten to report the phone as stolen if you contact your credit card for a refund.

Date of experience: April 10, 2018

Imeiphoneunlock.com logo

Reply from Imeiphoneunlock.com

Unfortunately, we don't have any order by your name and we haven't got any complaint to email. The review definitely doesn't describe our policies.

Rated 5 out of 5 stars

Never let me down.

Never let me down.. iPhone 7+ unlocked in less than 7 days!! Thanks a million guys. Nick

Date of experience: October 05, 2017

Imeiphoneunlock.com logo

Reply from Imeiphoneunlock.com

Thank you for your business!

Advertisement
Rated 5 out of 5 stars

Everything is excellent.

I found this service through a youtube video tutorial on how to unlock iphone 7. It's a nobrainer process to get iphone unlocked. Kudos for unlocking my device. #happycustomer #imeiphoneunlock

Date of experience: May 25, 2017

Imeiphoneunlock.com logo

Reply from Imeiphoneunlock.com

Thank you and we look forward to working with you again!

Rated 5 out of 5 stars

Finally a working service !!!

I had wasted money and time with other two sites I'm not gonna mention names.. When I finally found imeiphoneunlock.com. I'm very satisfied with the service I received. I can recommend this service to others who are facing problems with network lock.

Date of experience: May 22, 2017

Imeiphoneunlock.com logo

Reply from Imeiphoneunlock.com

Thank you! It was a pleasure working with you.

Rated 5 out of 5 stars

Vodafone UK unlocked.

The ordering process was pretty straightforward. Waited for few days and got my iPhone 6S+ unlocked. Been using it with a different network and everything seems to be fine. I've heard some networks are more difficult to unlock but one will never know without trying. D

Date of experience: May 19, 2017

Imeiphoneunlock.com logo

Reply from Imeiphoneunlock.com

Thank you for the kind words!

Advertisement
Rated 4 out of 5 stars

Unlock for iphone 7 worked

Order was few days late but got my iphone 7 unlocked. Good work! thank you

Date of experience: May 18, 2017

Imeiphoneunlock.com logo

Reply from Imeiphoneunlock.com

Thank you for your order! Sorry for short delay. We are happy to help!

Rated 1 out of 5 stars
Verified

Do not recommend! Different store than it was before.

Their service used to work great. Had several iPhones unlocked with them. They were very also very responsive and helpful with iPhones becoming locked again and fixed it when it happened.
Then the prices went up and now more problems started. Phones were relocked and now they are not willing to help anymore. Quote: "The Terms that you must have agreed to during the checkout state that no refunds are given to unlocks that get relocked. It sometimes happens, unfortunately." In my opinion the terms for the expensive premium service did not have that caveat at that time, but I have no proof of the terms that applied when I ordered.
So, if you do not want to risk to get stuck without support if you are "unfortunate" that your phone gets locked again, try another service.
Additionally they claim, that the company has a different team and provider. Quote "Unfortunately, the team and unlock supplier behind this website changed earlier this year." So it is not really the company anymore that got the good reviews in the past. Trustpilot should set them up as a new service provider and give them a fresh start and hopefully prove my experience wrong.
Further, since they claim to have no data of previous transactions, as a a customer of the previous "Imeiphoneunlock.com" you are on your own, as they do not want to provide service nor any refunds even for their premium service. Quote: "During the change the old store together with client information got removed."

Sorry, I can not recommend !

P.S.: Trustpilot asked me to provide proof of the business transaction and I provided it. They judged that this was valid, no matter what "Imeiphoneunlock.com" now claims. This is why this review is still on here for you to take into account.
I should add that the contact with "Imeiphoneunlock.com" was business like (so not rude in any way) but it was just pointed to the terms and there was no attempt to help. So the money (85$) was wasted.

Date of experience: May 09, 2017

Imeiphoneunlock.com logo

Reply from Imeiphoneunlock.com

THE REVIEW ABOVE IS NOT ABOUT THE CURRENT SERVICE OFFERED AT IMEIPHONEUNLOCK.COM

As Timo said above, he ordered his unlocks last year when there was a different team operating at this domain name with different unlock suppliers. Today, we have a new store up and unlocks being delivered daily thanks to our good supplier. We kindly explained to Timo that the domain changed ownership and this is not the same service he used. Therefore, we do not have his order, we do not have his money. Furthermore, Terms on this website have always said that there are no refunds to relocked devices because this can happen due to various reasons not in our control. We provide official unlocks that can't differ anyhow at another service provider. The device will be whitelisted in database. With our current supplier we haven't had any relocked devices. Our team is always available via email.

Rated 5 out of 5 stars

Locked to Sprint USA

Locked to Sprint USA...delivered as promised

I've seen the good and the bad reviews...I'll start by saying the process was simple and all the information you need to successfully unlock your device is given along with information explaining: stolen/blacklisted, carrier locked and iCloud locks... a lot of the bad reviews came from the people that didn't pay for premium services and if by simply reading what services needed to be purchased, according to situation would have aleveiated frustration.
I would definitely recommend this service and would personally use again in the future and will refer... took 7 days which I was completely fine with and I was able to check the progress of completion... thanks again for delivering as promised

2/1/2017.... update: iPhone is still unlocked after almost 2 weeks... no reverse on the carrier lock... very very pleased

Date of experience: February 01, 2017

Advertisement
Rated 5 out of 5 stars

Everything as expected.

Bought unlock for iphone 6 plus from their store, everything was smooth and fast. I think I got a great deal.

Date of experience: February 25, 2016

Rated 5 out of 5 stars

Excellent service!

I came to their website and found the right product for my iphone. Their support was friendly to answer all my questions and after two days my iphone 5s was unlocked.

Date of experience: February 25, 2016

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look