Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and exquisite craftsmanship of the jewelry, noting the exceptional sparkle of the lab-grown diamonds. Consumers appreciate the modular design of the pieces, which allows for versatile and customizable looks. People highlight the comfortable wear of the earrings and the countless ways to combine different pieces. Consumers are also impressed with the company's customer service, describing it as amazing and responsive. Reviewers mention smooth and efficient handling of returns and exchanges, with quick resolution of any issues. The fast shipping and beautiful packaging are frequently mentioned, along with thoughtful details such as handwritten notes and complimentary gifts. The easy-to-navigate website and readily available sales associates contribute to a positive overall experience.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Redirected

Their pieces are so well crafted and the lab diamonds sparkle in a way that is hard to capture in words. The modular pieces work so well with each other, and provide a way to give asymmetric looks,... See more

Company replied

Rated 5 out of 5 stars
Verified

I am more than happy with all my Idyl purchases. I have had quite a few already. Every piece of jewellery is described accurately, it is very easy to choose and order, the delivery is on time and... See more

Company replied

Rated 5 out of 5 stars

The customer service is absolutely amazing! Handled a complex return + exchange quickly and efficiently. They even held the shipment to the exact day I requested so that I would be at home when it arr... See more

Company replied

Rated 5 out of 5 stars
Verified

This is from someone who doesn’t buy diamonds. But I am completely sold on this company. The jewelry itself is exquisite. Their service is amazing and Ella (SA) is very responsive. They repaired th... See more

Company replied


Company details

  1. #18 of 137 best companies in Jewelry Store
  2. #14 of 104 best companies in Fashion Accessories Store
  3. #10 of 42 best companies in Jeweler
  4. #11 of 42 best companies in Jewelry Designer
  5. #8 of 25 best companies in Jewellery Manufacturer

About idyl

Written by the company

idyl
#jointhediamondrevolution
✨ modular diamond jewelry
✨ transparent materials
✨ fair prices

Idyl stands for sustainability, inclusivity, and revolutionary modularity. Our pieces are crafted with ethically-sourced lab-grown diamonds and 100% traceable solid gold. But our approach to modularity is what truly sets us apart. Our add-ons embrace individuality and self-expression.

Worn by Jessica Alba and Eva Longoria our variety of diamond stud sizes and solid gold chain, were made to fit multiple add-ons to create countless looks at accessible price points. The designs are beautifully minimalistic, but created with ever-evolving style in mind.

We want to democratize fine jewelry and believe that even the finest materials should be available at an accessible price point.

Any questions?

Written by the company

No worries, we are here for you!
Your happiness is our top priority. For any questions, remarks, inquieries, collaborations or other, get in touch: hello@idyl.com

Free worldwide shipping & returns

Shipping is always on us!

We ship worldwide and most orders arrive in 2-4 working days, 7 days maximum.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Beautiful product and super fast shipping!

Can’t believe how fast the item arrived! It was beautifully packed. I love my first Idyl purchase!

Date of experience: July 04, 2025

idyl logo

Reply from idyl

Thank you so much for your wonderful feedback! We're glad to hear that your order arrived quickly and that you appreciated the packaging. It means a lot to know you’re happy with your first Idyl piece. Enjoy wearing it, and thank you for choosing us!

Rated 5 out of 5 stars
Redirected

Amazing customer service and gorgeous modular jewelry designs

Their pieces are so well crafted and the lab diamonds sparkle in a way that is hard to capture in words. The modular pieces work so well with each other, and provide a way to give asymmetric looks, or create new looks with switching out the add-ons.

The customer service is also amazing. Ella and Eva have been so great, and when I needed to return my necklace for exchange, it was handled so smoothly and I had a replacement necklace in hand within 2 weeks.

Date of experience: June 25, 2025

idyl logo

Reply from idyl

Hi Jenny,

Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the craftsmanship and sparkle of our lab-grown diamonds. It's great to know that our modular designs are allowing you to create unique and personalized looks.

We're also delighted that Ella and Eva were able to provide you with excellent customer service, making your exchange process smooth and efficient. Your satisfaction is our top priority, and we're glad we could meet your expectations.

Thank you for being a part of the Idyl family!

Warm regards,
Lia

Rated 5 out of 5 stars
Verified

The prettiest cool-girl earrings ever

I’m so thrilled with my earrings, they are beautifully & ethically made, pretty, super sparkly and just so cool. I have quite a list of what I want to buy next!

Date of experience: June 17, 2025

idyl logo

Reply from idyl

Hi Victoria,

Thank you so much for sharing your excitement with us! We're delighted to hear that you're thrilled with your earrings and appreciate their beauty and ethical craftsmanship. Your kind words about the sparkle and style truly mean a lot to us. We can't wait to help you add more pieces to your collection!

Warm regards,
Lia

Rated 5 out of 5 stars
Verified

Trustworthy

Trustworthy. Beautiful. Good quality. Fast shipping

Date of experience: June 14, 2025

idyl logo

Reply from idyl

Hi Angela,

Thank you so much for your kind words! We're thrilled to hear that you found our jewelry beautiful and of good quality. It's also great to know that our fast shipping met your expectations. Your trust means a lot to us.

Warm regards,
Lia

Rated 5 out of 5 stars
Verified

Every item I have purchased from Idyl has been exquisite.

Every item I have purchased from Idyl

Date of experience: June 11, 2025

idyl logo

Reply from idyl

Thank you so much for your kind words, Deepti! We're thrilled to hear that you've found each piece from Idyl to be exquisite. Our team takes great pride in crafting sustainable and beautiful jewelry, and it's wonderful to know that our efforts are appreciated by customers like you. If there's anything else we can do for you or if you'd like styling tips, feel free to reach out anytime. Enjoy your jewelry!

Rated 5 out of 5 stars
Verified

I love idyl jewelry

I love idyl jewelry - great design, comfortable to wear (earrings) and countless ways to combine with pieces I have purchased earlier.

Date of experience: June 10, 2025

idyl logo

Reply from idyl

Hi Maria,

Thank you so much for your kind words! We're delighted to hear that you love our designs and find the earrings comfortable to wear. It's wonderful that you're enjoying the versatility of combining them with your previous purchases. Your satisfaction means a lot to us.

Warm regards,
Lia

Rated 5 out of 5 stars
Verified

I am more than happy with all my Idyl purchases!

I am more than happy with all my Idyl purchases. I have had quite a few already.
Every piece of jewellery is described accurately, it is very easy to choose and order, the delivery is on time and without hassle; over all, everything is 10 out of 10.
Congratulations are in order for everyone at Idyl team.
Also, I love the hand written notes that accompanied my delivery every single time after my second order.
The little details definitely make a huge difference to the customers.
Keep up the good work IDYL! Make us sparkle with happiness!

Date of experience: June 11, 2025

idyl logo

Reply from idyl

Hi Liliana,

Thank you so much for sharing your wonderful experience with us! I'm thrilled to hear that you're more than happy with your Idyl purchases and that everything from the ordering process to delivery has been seamless for you. It's fantastic to know that the handwritten notes have added a special touch to your experience – we truly believe it's the little details that matter. Your kind words are a great encouragement for our team, and we'll certainly keep working hard to make everyone sparkle with happiness!

Warm regards,
Lia

Rated 5 out of 5 stars
Verified

Love my new pieces

Love my new pieces. The quality is amazing!!!

Date of experience: June 09, 2025

idyl logo

Reply from idyl

Dear Cordegia,

Thank you so much for your kind words! I'm delighted to hear that you're enjoying your new pieces and that the quality has impressed you. Your satisfaction is our top priority, and it means a lot to us to know we’ve met your expectations. If there's anything else we can do for you, feel free to let us know!

Warm regards,
Lia

Rated 5 out of 5 stars
Verified

A very good shopping experience

A very good shopping experience, before, during, and after the sales service. I recommend it 100%.

Date of experience: June 07, 2025

idyl logo

Reply from idyl

Dear Lydia,

Thank you so much for your kind words! We're delighted to hear that you had a great shopping experience with us, from start to finish. Your recommendation means the world to us. If there's anything else we can do for you in the future, please don't hesitate to reach out.

Warm regards,
Lia

Rated 5 out of 5 stars
Verified

Beautifully Sparkling Company!

Easy online ordering; extremely fast delivery; beautiful product selection; awesome customer service 🤩!!

Date of experience: June 03, 2025

idyl logo

Reply from idyl

Hi Robin,

Thank you so much for sharing your delightful experience with us! We're thrilled to hear that you found our online ordering process easy and appreciated the fast delivery. It's wonderful to know that our product selection caught your eye and that our customer service left a positive impression. We look forward to serving you again in the future!

Warm regards,
Lia

Rated 5 out of 5 stars
Verified

Beautiful sparkly delicate jewelry

Beautiful sparkly delicate jewelry . I love every piece that I purchased !

Date of experience: June 02, 2025

idyl logo

Reply from idyl

Thank you so much for sharing your wonderful experience with us! It's fantastic to hear that you're loving the sparkle and delicacy of our jewelry pieces. Your satisfaction is truly important to us, and we're thrilled that each piece has brought you joy. If you ever need assistance or styling tips, feel free to reach out. Enjoy wearing your beautiful Idyl jewelry!

Rated 5 out of 5 stars
Verified

Quick Delivery

Quick Delivery
The Item I ordered Delicate, chic I enjoyed wearing it.

Date of experience: May 31, 2025

idyl logo

Reply from idyl

Hi Teresa,

Thank you so much for your lovely review! I'm delighted to hear that you enjoyed the quick delivery and are pleased with your delicate and chic piece. It's wonderful to know you're enjoying wearing it. If there's anything else we can assist you with, feel free to reach out.

Warm regards,
Lia

Rated 5 out of 5 stars

Amazing customer service + sparkle

The customer service is absolutely amazing! Handled a complex return + exchange quickly and efficiently. They even held the shipment to the exact day I requested so that I would be at home when it arrived. The workmanship is excellent, and the diamonds are so sparkly. Thanks Eva!

Date of experience: June 03, 2025

idyl logo

Reply from idyl

Hi Julie,
Thank you so much for your kind words!
We're delighted to hear that our customer service team, especially Eva, was able to assist you efficiently with your return and exchange. It's wonderful that we could accommodate your delivery request as well. We're thrilled that you're pleased with the craftsmanship and the sparkle of our diamonds. Your satisfaction means the world to us!
Warm regards,
Lia

Rated 5 out of 5 stars
Verified

Beautiful piece and amazing first…

Beautiful piece and amazing first experience!
I just received my first order from IDYL and I’m honestly impressed. The Ono earring is even more beautiful in person, super delicate, elegant, and has a really nice shine.

Date of experience: May 15, 2025

idyl logo

Reply from idyl

Hi Steven,

Thank you so much for sharing your wonderful experience with us! I'm thrilled to hear that you're impressed with the Ono earring and that it exceeded your expectations. It's great to know that you find it delicate, elegant, and beautifully shiny. We hope it becomes a cherished part of your jewelry collection. If you ever need assistance or have any questions in the future, feel free to reach out.

Warm regards,
Lia

Rated 5 out of 5 stars
Verified

Best jewellery I ever bought

Best jewellery I ever bought

Amazing
Love it

Date of experience: May 11, 2025

idyl logo

Reply from idyl

Thank you so much, Talita! We're thrilled to hear that you love your jewelry from Idyl. It's wonderful to know that our pieces have made such a positive impression on you. If there's anything else you'd like to explore or if you have any questions, feel free to reach out. Enjoy wearing your beautiful jewelry!

Rated 5 out of 5 stars
Verified

Absolutely amazing quality and design…

Absolutely amazing quality and design !! Highly recommended and will def buy again!!

Date of experience: May 09, 2025

idyl logo

Reply from idyl

Hi Aurelia,

Thank you so much for your kind words! We're thrilled to hear that you love the quality and design of our jewelry. Your recommendation means a lot to us, and we look forward to having you shop with us again in the future.

Best regards,
Lia

Rated 5 out of 5 stars
Verified

Omg I ordered Idyl for the first time…

Omg I ordered Idyl for the first time this week and it's already here! Just opened the box and I have to say that I'm so so happy with this purchase. I've seen this brand on IG for 2 months now and wasn't sure if they're legit or not. The reviews here on trustpilot helped me in my desicion so I felt like it's my time to give back ❤️🙏🏼 The quality is insane and the whole experience was just amazing. My best discovery for 2025 for sure.

Date of experience: May 09, 2025

idyl logo

Reply from idyl

Hi Carolyn,

Thank you so much for sharing your excitement with us! It's wonderful to hear that you're thrilled with your first Idyl purchase and that the quality exceeded your expectations. We're delighted that you found our reviews helpful in making your decision, and we're grateful for your contribution. Enjoy wearing your new jewelry, and we look forward to being a part of more of your discoveries this year!

Warm regards,
Lia

Rated 5 out of 5 stars
Verified

Wonderful pieces

Wonderful pieces. I’ve been wearing them non-stop and the sparkle is unbelievable, people keep complimenting me! Couldn’t be happier with my jewelry and the overall experience. I have found my new go to jewelry brand.

Date of experience: May 08, 2025

idyl logo

Reply from idyl

Hi Elad,

Thank you so much for sharing your delightful experience with us! It's fantastic to hear that you're enjoying your jewelry and receiving compliments on the sparkle – that's exactly what we aim for. We're thrilled to be your new go-to brand, and we look forward to continuing to provide you with pieces that bring joy and elegance to your everyday wear. If you ever need anything or have questions about our collections, feel free to reach out.

Warm regards,
Lia

Rated 5 out of 5 stars

Absolutely stunning jewelry

Absolutely stunning jewelry! The craftsmanship is top-notch and the staff is incredibly helpful. I found the perfect piece to cherish forever. Highly recommend! 🌟

Date of experience: February 08, 2025

idyl logo

Reply from idyl

Dear Laura,

Thank you so much for your wonderful review! We are delighted to hear that you found the perfect piece and appreciate the craftsmanship of our jewelry. Our team takes great pride in providing exceptional customer service, and it's fantastic to know that you had a positive experience with us.

Your recommendation truly means a lot to us. If you ever need any assistance or have further questions, please don't hesitate to reach out.

Warm regards,
Lia

Rated 5 out of 5 stars
Verified

Best quality people and lab diamonds

Great quality and customer service

Date of experience: April 11, 2025

idyl logo

Reply from idyl

Hi Katrina,

Thank you so much for your kind words! We're thrilled to hear that you're pleased with the quality of our jewelry and the service you've received. Your satisfaction is our top priority, and it's wonderful to know we're meeting your expectations.

Warm regards,
Lia

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look