Had the same issue as 1000s of Nordictrack S22i users where the control board failed which ment the S22i no longer worked. Nordictrack, IFIT and McSport all seem to ignore people who require help and... See more
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Ordered a bungee cord for a rowing machine on a Friday night and received the item in Canada by Wednesday. Pleasantly surprised that it included a diagram we could follow. Rower is working great once... See more
Liked the fact you had the part. Disliked the cost for carriage. Disliked the time it took to deliver.
The parts for my discontinued treadmill arrived very quickly and were gently used. When there was an issue that I encountered their team promptly addressed it and went above and beyond to ensure it wa... See more
4.6
Excellent
60 reviews
The part was exactly what I wanted
The part was exactly what I wanted. It did not take very long for delivery and I was able to track it.
Date of experience: June 13, 2025
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Communication about the SD card I…
Communication about the SD card I needed for my NordicTrack treadmill was helpful in making the correct purchase to fix my issue.
Date of experience: June 12, 2025
Great experience
Great experience, received belt within a couple days of placing order. Also, they had lower shipping charges than major suppliers
Date of experience: May 23, 2025
bad costumer service
bad costumer service, don´t answer email or chat, they gave me a coupon that when your about to make final payment it doesn´t work.
Date of experience: April 22, 2025
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Valuable Resource
Learned about Hydra Fitness from an internet search concerning my 18-year old Life Fitness elliptical trainer that wouldn’t power up. Came across a well-produced YouTube video by Hydra that offered a diagnosis and detailed instructions to resolve the issue, as well as a link to the required part.
I ordered and received the part within three days. Unfortunately, the new part didn’t fix the issue, but I have no regrets over trying it and very grateful for the Hydra’s video.
Date of experience: April 17, 2025
Part was as described and reasonable price
Part was as described, in good condition, priced right and came on time.
Date of experience: March 05, 2025
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Right part and quick shipping
Was the part I needed and due to the detailed description and correct matching photo was able to make sure I ordered the right part. Shipping was fast.
Date of experience: February 25, 2025
Quick delivery
Date of experience: January 17, 2025
Exactly as described and fast shipping
Exactly as described and fast shipping
Date of experience: January 15, 2025
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Perfect
Perfect. Right part at the right price and fast shipping at a reasonable price.
Date of experience: January 09, 2025
Liked the fact you had the part.
Liked the fact you had the part.
Disliked the cost for carriage.
Disliked the time it took to deliver.
Date of experience: January 09, 2025
Happy Customer
I received the part I ordered quickly and it fit and worked perfectly.
Date of experience: December 21, 2024
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Exactly as described
Just what I needed and excatly as described. Very fast shipping and delivery.
Date of experience: November 15, 2024
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