Huckleberry Insurance Reviews 333

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Huckleberry's service is awful. Back in June 2022, I got Workers Comp insurance with them with EIG. Their communication with the client is basically nonexistent. At first, there was an issue wi... See more

Rated 5 out of 5 stars
Invited

Maci Bingman worked on my General Liability quote. Not only was she able to find me a policy that cost 50% less than anything I came across on my own, but that policy also had better coverage than any... See more

Rated 5 out of 5 stars
Invited

I saw an Ad for Huckleberry on FB…. I took a few minutes to respond about our business and properties. In several weeks an agent reached out to me to get a few more specifics. I received a phone call... See more

Rated 5 out of 5 stars
Verified

I'm am beyond happy with my experience working with Huckleberry! The person I worked with (Chris) really understood my business and knew exactly what I was asking for without needing me to explain it... See more


Company details

  1. Insurance Agency
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Liability Insurance Company
  5. Software Company

Written by the company

Huckleberry offers simple, fast business insurance—powered by technology. 100% online. 100% easy. Starts at only $25 per month. No middleman. Get a quote in under 5 minutes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

333 reviews

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1-star

Rated 1 out of 5 stars

Huckleberry's service is awful

Huckleberry's service is awful.
Back in June 2022, I got Workers Comp insurance with them with EIG. Their communication with the client is basically nonexistent. At first, there was an issue with the payment set up. No calls from Huckleberry about that! As a result EIG canceled my policy after one month. It took some work to reinstate the policy. Then I set up auto-pay to avoid any payment issues.
Two weeks ago I found out that my policy had been canceled by EIG for non renewal over 3 months earlier. No one from Huckleberry had ever bothered to contact me when the policy was near the end of it's term in order to renew. Huckleberry admitted in writing that their "agent" had quit over 12 months earlier and no new agent was assigned to my policy. They called it a "clerical error"!
As of today, I keep getting rejected by most other carriers, including EIG, due to laps of policy. Only one carrier is willing to write a new policy at 90% higher than what I had before with EIG.
Huckleberry's incompetence is costing me $45,000 more annually for comp policy.

Date of experience: September 25, 2023

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Rated 1 out of 5 stars

Impersonal

There is no way to speak to a live person which is very annoying when you have to wait 2 days just to get a simple question answered very impersonal very unprofessonial.

Date of experience: May 08, 2023

Rated 1 out of 5 stars

SCAM

SCAM, I APPLIED, GAVE ALL MY PERSONAL INFO,3 DAYS LATER ONLY CRICKETS! NO EMAILS, THE PHONE NUMBER ON THE SITE IS ONLY AN ANSWERING MACHINE. I GOT POLICIES FROM NICK HANSON AT THE INSURANCE SHOP. THEY ANSWER THE PHONE AND ARE VERY REASONABLE 888-611-7467. I'M STILL WORRIED BECAUSE THEY HAVE MY PERSONAL INFO !!!!!!!!!!!!!

Date of experience: March 31, 2023

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Rated 5 out of 5 stars
Verified

The person I was able to talk to on the…

The person I was able to talk to on the phone handled all my issues, was friendly, and a joy to talk to. The website however leaves alot to be desired when you can't login for months, can't even pull or edit cois. Email support doesn't respond timely, and chat your on hold and waiting for someone and nobody chats back.

Date of experience: August 08, 2022

Rated 4 out of 5 stars
Verified

Great customer service.

It was a pleasure working with the personnel. They have clear and concise understanding of their products. They're very informative and has a great and quick turnaround for you meeting your deadlines. Always in constant contact with you. Highly recommend them.

Date of experience: July 31, 2022

Rated 5 out of 5 stars
Verified

Not aggressive

Not aggressive. Geat customer service and fair pricing. Would recomend them to any up and coming new business.

Date of experience: July 15, 2022

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Rated 5 out of 5 stars
Verified

Excellent service

Chris was amazing and really responsive! He made any corrections I needed in a timely manner and got back to me when he said he would.

Date of experience: July 06, 2022

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Rated 5 out of 5 stars
Verified

Agent was professional

Agent was professional, courteous and knowledgable. He was prompt in answering questions and finding solutions for my particular insurance needs. Best of all, he was easily accessible for to speak with and answer questions.

Thank you Chris Sparks for all your help!

Date of experience: June 28, 2022

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