Huckleberry's service is awful. Back in June 2022, I got Workers Comp insurance with them with EIG. Their communication with the client is basically nonexistent. At first, there was an issue wi... See more
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Maci Bingman worked on my General Liability quote. Not only was she able to find me a policy that cost 50% less than anything I came across on my own, but that policy also had better coverage than any... See more
I saw an Ad for Huckleberry on FB…. I took a few minutes to respond about our business and properties. In several weeks an agent reached out to me to get a few more specifics. I received a phone call... See more
I'm am beyond happy with my experience working with Huckleberry! The person I worked with (Chris) really understood my business and knew exactly what I was asking for without needing me to explain it... See more
Company details
- Insurance Agency
- Business Insurance Company
- Commercial Insurance Company
- Liability Insurance Company
- Software Company
Written by the company
Huckleberry offers simple, fast business insurance—powered by technology. 100% online. 100% easy. Starts at only $25 per month. No middleman. Get a quote in under 5 minutes.
Contact info
PMB 5118 600 W Santa Ana Blvd Ste 114, 92701, Santa Ana, CA, United States
- (855) 255-4825
- support@huckleberry.com
- huckleberry.com
Huckleberry's service is awful
Huckleberry's service is awful.
Back in June 2022, I got Workers Comp insurance with them with EIG. Their communication with the client is basically nonexistent. At first, there was an issue with the payment set up. No calls from Huckleberry about that! As a result EIG canceled my policy after one month. It took some work to reinstate the policy. Then I set up auto-pay to avoid any payment issues.
Two weeks ago I found out that my policy had been canceled by EIG for non renewal over 3 months earlier. No one from Huckleberry had ever bothered to contact me when the policy was near the end of it's term in order to renew. Huckleberry admitted in writing that their "agent" had quit over 12 months earlier and no new agent was assigned to my policy. They called it a "clerical error"!
As of today, I keep getting rejected by most other carriers, including EIG, due to laps of policy. Only one carrier is willing to write a new policy at 90% higher than what I had before with EIG.
Huckleberry's incompetence is costing me $45,000 more annually for comp policy.
Date of experience: September 25, 2023
Impersonal
There is no way to speak to a live person which is very annoying when you have to wait 2 days just to get a simple question answered very impersonal very unprofessonial.
Date of experience: May 08, 2023
SCAM
SCAM, I APPLIED, GAVE ALL MY PERSONAL INFO,3 DAYS LATER ONLY CRICKETS! NO EMAILS, THE PHONE NUMBER ON THE SITE IS ONLY AN ANSWERING MACHINE. I GOT POLICIES FROM NICK HANSON AT THE INSURANCE SHOP. THEY ANSWER THE PHONE AND ARE VERY REASONABLE 888-611-7467. I'M STILL WORRIED BECAUSE THEY HAVE MY PERSONAL INFO !!!!!!!!!!!!!
Date of experience: March 31, 2023
Fail to call
After I purchased the insurance, I can never call the number provided.
Date of experience: August 12, 2022
Ranya was absolutely phenomenal
Ranya was absolutely phenomenal! She understood the urgency of my need and exceeded all of my expectations!
Date of experience: August 11, 2022
The person I was able to talk to on the…
The person I was able to talk to on the phone handled all my issues, was friendly, and a joy to talk to. The website however leaves alot to be desired when you can't login for months, can't even pull or edit cois. Email support doesn't respond timely, and chat your on hold and waiting for someone and nobody chats back.
Date of experience: August 08, 2022
Great customer service.
It was a pleasure working with the personnel. They have clear and concise understanding of their products. They're very informative and has a great and quick turnaround for you meeting your deadlines. Always in constant contact with you. Highly recommend them.
Date of experience: July 31, 2022
I found Huckleberry Insurance Services…
I found Huckleberry Insurance Services on google search, got a quote that afternoon and the next day same time I called them my company was insured… Thanks guys you did very well!
Date of experience: July 18, 2022
Not aggressive
Not aggressive. Geat customer service and fair pricing. Would recomend them to any up and coming new business.
Date of experience: July 15, 2022
Very good service and It was quick
Date of experience: July 10, 2022
So helpful and supportive!
Date of experience: July 09, 2022
Excellent service
Chris was amazing and really responsive! He made any corrections I needed in a timely manner and got back to me when he said he would.
Date of experience: July 06, 2022
Great price and way to navigate to your…
Great price and way to navigate to your insurance
Date of experience: July 06, 2022
Maci was knowledgeable and very easy to…
Maci was knowledgeable and very easy to work with
Date of experience: June 30, 2022
Agent was professional
Agent was professional, courteous and knowledgable. He was prompt in answering questions and finding solutions for my particular insurance needs. Best of all, he was easily accessible for to speak with and answer questions.
Thank you Chris Sparks for all your help!
Date of experience: June 28, 2022
I had a wonderful experience with Huckleberry Insurance
I had a wonderful experience with Huckleberry
Date of experience: June 27, 2022
The experience was painless
The experience was painless, professional, and seamless.
THANK YOU.
Date of experience: June 24, 2022
I'm glad I called this company
I'm glad I called this company. Two words sum up my interaction .Efficient
and knowledgeable. Highly Recommend
Date of experience: June 16, 2022
Everything was great!
Date of experience: June 16, 2022
My experience from the begging to the…
My experience from the begging to the end was exemptional! Chris Sparks was super helpful and very knowledgeable. The rates he got me were reasonable in cost and the payment plans/options fit my needs. 5 STARS for Chris Sparks!
Date of experience: June 15, 2022
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