Houseplans.com Reviews 449

TrustScore 4.5 out of 5

4.6

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the customer service, often highlighting the efficiency, knowledge, and friendly approach of representatives like Jason and Stacey. Consumers appreciate how easy it is to navigate the website and find a wide variety of suitable floor plans. The ordering process is described as simple and quick, with prompt order fulfillment. People also value the company's service and the helpfulness of the staff. The company is highly recommended for its ability to meet specific requirements and provide a seamless experience. The plans are considered affordable, and the overall process is straightforward, making it a preferred choice for many looking to build their homes.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Jason is a professional in this day of inept order takers. He was respectful, courteous and went the extra mile for me without attitude. I'm sure your like most businesses and could use many more like... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered my plans over the phone and it couldn’t have been easier. I struggle on the computer. I wasn’t stressed out at all. Jason was calm and took his time explaining the process to me. I appreciat... See more

Company replied

Rated 5 out of 5 stars
Verified

The company is easy to work with, and Stacy gets everything done efficiently. Stacy follows up with phone calls or emails, so nothing falls through the cracks. I have nothing to complain about at all.... See more

Company replied

Rated 5 out of 5 stars
Verified

I have to recant my original bad review. I actually received everything as promised. My email server identified the files as malicious and put them directly with the garbage emails. All is well. Wi... See more

Company replied


Company details

  1. #2 of 2 best companies in Blueprint Service
  2. #4 of 5 best companies in Architectural Designer
  3. #2 of 2 best companies in Building Design Company
  4. #40 of 123 best companies in Online Marketplace

About Houseplans.com

Written by the company

Houseplans.com

Find the Right Plan for You at Houseplans.com

Thinking about building a home? Houseplans is the industry leader in predrawn blueprints and has been in business since 2004. Explore 40,000 designs of all sizes and styles and get friendly advice and answers to your questions.

Whether you're looking for a rustic barndominium floor plan, a sleek modern farmhouse, or a cute cottage design, we've got the plan for you. Small, budget-friendly house floor plans? Yep. Tiny plans? Absolutely. From simple to luxurious,
you'll find it here.

Our experienced and friendly team of house plan advisors would love to talk. Want to make changes to a plan? Our modification service can make all kinds of alterations, big or small, to make the design exactly right for you. It's easy to get started. Call 1-800-913-2350 or contact us.

Professional builders! We've got a special club just for you. Get pro-level perks and the plans you need. Join for free here.

Start Your Search

 

Promo Codes and Special Offers

Written by the company

Get a Cost to Build Report for Just $4.99!
Use code CTB2025 to get a personalized building cost estimate for your house plan. Limit one per order.
Free Shipping On Every Plan
Get free ground shipping on your house plan order. (Within the continental United States.) No code needed.

Get the Best Price. It's Our Guarantee.

We'll match and beat house plan prices

We're committed to giving you the best deal on your home plan. If you find the same design on another site for a lower price, we'll match it - and beat it by 5%. Now you can just focus on finding the right plan for you. Just call 1-800-913-2350.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

449 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

I ordered my plans over the phone and…

I ordered my plans over the phone and it couldn’t have been easier. I struggle on the computer. I wasn’t stressed out at all. Jason was calm and took his time explaining the process to me. I appreciate that.

Date of experience: July 07, 2025

Houseplans.com logo

Reply from Houseplans.com

Cheryl, thank you for taking the time to write this lovely review. We're really happy to hear that you had a calm, relaxing experience - and Jason will love to hear this too.

Rated 4 out of 5 stars
Verified

GREAT

I found the plans and ordered them they arrived the next day.

Date of experience: June 02, 2025

Houseplans.com logo

Reply from Houseplans.com

Excellent. All the best with your build, Melinda.

Rated 5 out of 5 stars
Verified

Jason is a professional in this day of…

Jason is a professional in this day of inept order takers. He was respectful, courteous and went the extra mile for me without attitude. I'm sure your like most businesses and could use many more like him. Owning a larger construction company for decades l know the value of a pro like Jason. Mark Brownlee

Date of experience: July 01, 2025

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Reply from Houseplans.com

What a wonderful review, Mark! We certainly do value Jason, and he'll be very happy to see this. Thank you for taking the time to write and please stay in touch as your build progresses.

Rated 5 out of 5 stars
Verified

Great Service

Great customer service. My order was filled promptly and emailed the next day.

Date of experience: June 25, 2025

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Reply from Houseplans.com

Excellent! We'd love to see photos of your build as it progresses.

Rated 5 out of 5 stars
Verified

Your dealing with professionals with your first email or phone call

The company is easy to work with, and Stacy gets everything done efficiently. Stacy follows up with phone calls or emails, so nothing falls through the cracks. I have nothing to complain about at all.

Date of experience: June 30, 2025

Houseplans.com logo

Reply from Houseplans.com

Stacey will be happy to hear this. Thank you so much for this thoughtful note. And please keep in touch about your build - we'd love to see photos.

Rated 5 out of 5 stars
Verified

Good response time

Good response time, flexible and professional.

Date of experience: June 20, 2025

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Reply from Houseplans.com

We love to hear that! Thank you for this note.

Rated 4 out of 5 stars
Verified

The sight was easy to navigate

The sight was easy to navigate. Lots of great floor plans and for the most part you could narrow it down to the options you are looking for.

Date of experience: June 23, 2025

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Reply from Houseplans.com

Glad to hear, Norean! Keep in touch.

Rated 5 out of 5 stars
Verified

Stacy makes the process of pre…

Stacey K. makes the process of pre selection and ordering seamless. She is great to work with!

Date of experience: June 22, 2025

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Reply from Houseplans.com

Awesome! She'll be happy to see this.

Rated 5 out of 5 stars
Verified

Fast and easy service

Fast and easy service, and house plans were quickly and easily modifiable.

Date of experience: May 27, 2025

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Reply from Houseplans.com

Great! Thanks, Richard.

Rated 5 out of 5 stars
Verified

Thanks

I was able to narrow down exactly what I was looking for and purchase the plans with ease.

Date of experience: June 09, 2025

Houseplans.com logo

Reply from Houseplans.com

That's what we want to hear. Cheers to your new home.

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