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Rated 1 out of 5 stars

Ordered over a month ago and never received the product. Their customer service is automated bot responses that keep telling you to wait longer and that your request has been escalated to the appro... See more

Rated 5 out of 5 stars

As a professional ballet dancer, I deal with incredible neck and shoulder tension from maintaining perfect posture and alignment for hours daily. This massager has become essential for my recovery rou... See more

Rated 5 out of 5 stars
Verified

fibromyalgia patient and this provides gentle relief without being too intense for my sensitive system. the massage is soothing and helps with some of the muscle tension. face looks less strained too... See more

Rated 5 out of 5 stars
Verified

As a commercial model, facial definition is everything for my bookings. This device has enhanced my natural bone structure and improved my photogenic qualities significantly. My face looks more sculpt... See more


Company details

  1. Massage Supply Store
  2. Health and Beauty Shop

Written by the company

HiZoo is a wellness brand dedicated to helping people look and feel their best through science-backed, non-invasive solutions. Our hero product, the HiZoo Neck & Shoulder Massager, is designed to support lymphatic drainage and facial sculpting from the comfort of home—without needles, appointments, or expensive spa visits. What sets us apart is our focus on visible, long-term results through consistent self-care. Our massager uses targeted pressure and gentle warmth to stimulate circulation, reduce puffiness, and promote skin vitality. Backed by customer testimonials and grounded in real wellness benefits, HiZoo helps users achieve that refreshed, sculpted look with ease. We believe beauty is a byproduct of balance—so our mission goes beyond surface-level results. Whether it’s starting your day feeling de-puffed and energized, or winding down with a tension-relieving massage, HiZoo makes it simple to build effective rituals into your routine. We ship worldwide, offer responsive customer support, and stand by the quality of our products. Our team is constantly improving based on customer feedback to deliver an experience that exceeds expectations. Join the growing community of users who’ve made HiZoo a part of their daily glow-up ritual. Your best self is closer than you think.


Contact info

3.8

Great

TrustScore 4 out of 5

55 reviews

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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Professional dancer's secret weapon

As a professional ballet dancer, I deal with incredible neck and shoulder tension from maintaining perfect posture and alignment for hours daily. This massager has become essential for my recovery routine. It helps release the deep muscle tension that builds up during rehearsals and performances. The facial benefits are an unexpected bonus - my jawline looks more defined in photos and my face appears less strained after long performance days. Every dancer in my company wants to try mine now!

Date of experience: July 03, 2025

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Rated 5 out of 5 stars
Verified

amazing for people with insomnia

chronic insomniac and the evening massage routine has really helped improve my sleep quality. the relaxation from the massage helps quiet my mind and the physical relief makes it easier to get comfortable in bed

Date of experience: July 06, 2025

Rated 5 out of 5 stars
Verified

Perfect for my voice acting career

As a professional voice actor, I spend hours in the booth with headphones and microphones positioned around my head and neck. This creates significant tension that affects my vocal performance. This massager has been incredible for releasing that occupational strain and maintaining vocal clarity. My face looks more relaxed during video calls with clients too. This tool has genuinely improved my professional capabilities!

Date of experience: July 06, 2025

Rated 5 out of 5 stars
Verified

Better than my expensive dermatologist treatments

I was considering expensive procedures to improve my facial definition, but my dermatologist suggested trying lymphatic massage first. This device has delivered results that rival professional treatments! My face looks sculpted and youthful, and I've saved thousands on procedures. My dermatologist is amazed by the improvement and now recommends this approach to other patients.

Date of experience: July 06, 2025

Rated 5 out of 5 stars

Worth every single penny

Expensive but totally justified. My chronic neck issues from years of poor posture have improved dramatically. The facial contouring is just an amazing bonus. This device has paid for itself in reduced chiropractor visits alone. The build quality is exceptional and I can tell it's going to last for years.

Date of experience: July 03, 2025

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Rated 5 out of 5 stars
Verified

I use this nightly while watching TV

I use this nightly while watching TV. It eases my neck tension and helps me relax. Plus, my face looks less puffy in the mornings. Really good quality and still working great after a few months.

Date of experience: July 05, 2025

Rated 5 out of 5 stars

I’ve tried everything for puffiness and…

I’ve tried everything for puffiness and a weak jawline, and this finally worked. After a week, I saw a difference. After a month, people noticed. Now it’s part of my nightly routine. Even got one for my sister.

Date of experience: July 04, 2025

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Rated 1 out of 5 stars

SCAM DON’T ORDER

Ordered over a month ago and never received the product. Their customer service is automated bot responses that keep telling you to wait longer and that your request has been escalated to the appropriate team.

Their website says they are located in the USA but the product ships from China. Upon further investigation they are a Chinese owned company and a scam.

Date of experience: July 04, 2025

Rated 5 out of 5 stars
Verified

I’ve had neck and shoulder pain for 10+…

I’ve had neck and shoulder pain for 10+ years. Tried everything, nothing worked like this. After 10 minutes I feel real relief. I use it twice a day now and it’s held up well for 6 months. Total lifesaver.

Date of experience: July 04, 2025

Rated 5 out of 5 stars
Verified

perfect for people with PTSD

trauma survivor and i hold a lot of tension in my body especially neck and jaw. this massager has been really helpful for releasing that stored tension in a gentle way. the massage is calming and helps me feel more grounded.

Date of experience: July 04, 2025

Rated 5 out of 5 stars
Verified

Incredible for my modeling career

As a commercial model, facial definition is everything for my bookings. This device has enhanced my natural bone structure and improved my photogenic qualities significantly. My face looks more sculpted in headshots and I've booked more jobs since I started using it. The massage also helps me relax before shoots and releases tension from holding expressions. Every model should invest in one of these!

Date of experience: July 04, 2025

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Rated 5 out of 5 stars
Verified

This little tool totally changed my…

This little tool totally changed my mornings. I used to wake up with a puffy face, but after 2 weeks of using it nightly, my face looks more defined. The lymphatic drainage really works. Totally worth it.

Date of experience: July 03, 2025

Rated 1 out of 5 stars

Do not purchase this product!

Do not purchase this product!! I have been waiting for over 2 months for the product to arrive. They have automated fluffy emails that tell you they are “working on it”. One response apologizing that the product didn’t ship and then minutes later another automated email with the old tracking number showing how it is stuck in transit. No human help at all.

What a waste! I even received multiple emails asking us to review the product they we never received!

Date of experience: July 03, 2025

Rated 1 out of 5 stars

Total Scam HUGE Disappointment

I ordered the neck massager for myself for Mother's Day. Here it is July 3rd, and still have not received the device, though according to the tracking information, it was delivered. I've been in contact with customer service and they said they'd investigate the non- delivery and get back to me with the findings. That never happened either. I've requested a refund and they've stopped responding to my request. They are a total SCAM. I'm so disappointed because it was a gift to myself, and the neck tension continues.

Date of experience: July 01, 2025

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Rated 5 out of 5 stars
Verified

great for people with chronic pain

fibromyalgia patient and this provides gentle relief without being too intense for my sensitive system. the massage is soothing and helps with some of the muscle tension. face looks less strained too which helps with overall wellbeing

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Verified

Perfect for my podcast recording setup

I host a weekly podcast and this device has improved my on-camera appearance dramatically. My face looks more defined and professional in video recordings, and the neck massage helps me maintain good posture during long recording sessions. Several listeners have commented that I look more confident and polished lately. This has genuinely enhanced my professional image!

Date of experience: June 20, 2025

Rated 5 out of 5 stars

perfect for my morning routine

wake up looking like a pufferfish every day but this has changed everything. use it for 10 mins while drinking coffee and by the time i leave for work my face looks normal again. been a lifesaver for early meetings

Date of experience: June 24, 2025

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