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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the platform for its user-friendly interface and the simplification it brings to various business processes. People highlight that the tool fits seamlessly into their workflows, even for those who aren't particularly tech-savvy. Consumers consistently praise the support team for their promptness, patience, and helpfulness in resolving issues. Reviewers value the platform's features, such as automated events, SMS integration, and no-code sales pages, which save time and increase efficiency. Many users express gratitude for the platform's ability to streamline their business operations and improve customer engagement.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

I started with the Opening offer and quickly discovered that this application perfectly meets my needs. Impressed by its functionality, I decided to upgrade to a business user level. Their support is... See more

Rated 5 out of 5 stars
Verified

Running a small business means I wear a hundred hats, and tech isn't my strong suit. This tool fit perfectly into my workflow. It wasn't flawless-I needed help with one feature-but their team was qu... See more

Rated 5 out of 5 stars
Verified

I never thought a platform could actually change the way I run my business, but this one did. The automated events, SMS integration, and no-code sales pages have not only saved me time but also helped... See more

Rated 5 out of 5 stars
Verified

Before Hiro.fm, I struggled with keeping my content and sales funnels organized. This platform has completely transformed how I run my business. The integration with SMS and WhatsApp is seamless, and... See more


Company details

  1. #40 of 315 best companies in Software Company

Written by the company

The world's only interactive private podcast platform with SMS, WhatsApp, automated events and no-code sales page.


Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

If you are looking for a Quality Solutions, just look at this application

I started with the Opening offer and quickly discovered that this application perfectly meets my needs. Impressed by its functionality, I decided to upgrade to a business user level. Their support is as fast as the RoadRUNNER in responding to your needs, ensuring that any issues are handled swiftly and efficiently. One other item I was shocked by is that one of my three requests regarding the application's roadmap will be released in just a couple of weeks. WOW! I have never encountered this level of support and reply speed before. I wholeheartedly recommend this application to others seeking quality solutions.

Date of experience: April 21, 2025

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Rated 5 out of 5 stars
Verified

Hiro = Stress-Free Sales

I launched my course in one afternoon with Hiro. No crazy setup, no expensive software. Just plug and play. It’s a game-changer for selling digital products!

Date of experience: January 10, 2025

Rated 5 out of 5 stars
Verified

Great for Beginners and Pros

I was nervous to switch to audio, but Hiro made it so easy.

If you're tired if funnels, webinars, and complicated tools, this is the solution you need!

Date of experience: February 28, 2025

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Rated 5 out of 5 stars
Verified

Best Support Team Ever

I'm not great with tech, but Hiro's team walked me through everything step by step. They truly care about their customers, and that's why I'll be using Hiro for years to come. 💙

Date of experience: January 30, 2025

Rated 5 out of 5 stars

No Tech Skills Needed!

I was struggling with complicated funnels and video courses. with Hiro, I just upload my audio, set up my sales page, and boom-done! Support is amazing and answered all my questions quickly.

Date of experience: January 04, 2025

Rated 5 out of 5 stars

The Support is Next-Level!

Had an issue setting up my automations and reached out to support. They responded within minutes and fixed everything for me! This level of cutomer care is rare. SO happy I found Hiro!

Date of experience: January 27, 2025

Rated 5 out of 5 stars
Verified

From Overwhelmed to Automated

Before Hiro , I spent HOURS trying to set up complicated tech to sell my content. Now, it takes me minutes ! The automation features are a lifesaver, and my audience loves the private podcst experience.

Date of experience: February 25, 2025

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Rated 5 out of 5 stars

My Audience LOVES It!

I started a private podcast using Hiro, and my audience is actually finishing my content instead of just downloading and forgetting about it. Engagement has skyrocketed!

Date of experience: December 27, 2024

Rated 1 out of 5 stars

Avoid Buying Hiro.fm – Misleading Offer and Unfulfilled Promises

My experience with Hiro.fm has been extremely disappointing.

When I excitedly purchased the lifetime offer, I was immediately presented with an upgrade offer for features I thought I had already paid for.

Despite their promises of comprehensive features, the reality is far from it. Here are the main issues I encountered:

Unremovable Hiro.fm Branding – Their branding is present on multiple pages, including the registration page, and cannot be removed unless you upgrade to an expensive plan. This was not made clear during purchase (lifetime offer).

Customer Limit – The platform shows a limit of 500 contacts, even though they advertise unlimited onboarding, which is misleading.

SMS and WhatsApp Integration – SMS is unusable in some countries because they don’t support local phone numbers for bulk messaging (didnt know before buying). Additionally, you can’t connect an existing WhatsApp account, making this feature pointless for many users.

Translation Limitations – Despite claiming language customization, translations can only be requested via their feature platform, with no guarantee of approval or implementation. I got response "No" and I even offer to translate everythig.

Page Customization – Personalization without coding is not possible as promised. Their branding, colors, and texts remain locked.

Podcast Links Errors – Users encounter errors when accessing podcast links unless they install the Hiro.fm app—something that is not clearly communicated. And this app is in my oppinion more like ad for hiro.

GDPR Non-Compliance – Essential GDPR features, such as consent checkboxes, are missing, making the platform unsuitable for EU users.

Refund Policy – Despite the product failing to deliver as promised, they declined a refund and offered only upgrades or additional features, which I no longer trust.

And muchhhh more.

I felt misled and frustrated throughout the process. I cannot recommend Hiro.fm and advise others to look for more reliable and transparent alternatives.

Date of experience: December 11, 2024

Hiro.fm logo

Reply from Hiro.fm

Thank you for sharing your feedback. However, for transparency and accuracy, it is important to provide the complete context of this situation.

You, along with others in your community, engaged in a coordinated effort to defraud Hiro by exploiting our services. When this activity was identified and addressed, you initiated a chargeback. Following our submission of evidence demonstrating your intentions and actions, the chargeback was denied.

Your current actions, including attempts to discredit our company on platforms such as Trustpilot, appear to be retaliatory in nature and further underscore the intent behind your initial actions. While we respect all constructive feedback, such conduct is unprofessional and reflects poorly on those engaging in it.

We remain committed to maintaining the integrity of our business and providing high-quality service to our genuine customers.

Rated 5 out of 5 stars
Verified

Perfect for non-techy people

I’m terrible with tech but decided to give this a shot. At first, I got stuck on setup, but their support was so kind and helpful. Within minutes, everything was running smoothly! Super easy to use now, and it saved me HOURS of stress.

Huge thanks to the team!

Date of experience: November 19, 2024

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Rated 5 out of 5 stars
Verified

My setup story

I don’t usually write reviews, but this deserves one!

When I first started, I hit a roadblock because I misunderstood the setup instructions.

Their support team quickly came to the rescue and even stayed with me until it was fully working.

Now it’s a key part of my daily routine.

I love how simple it is, even for someone like me who struggles with tech. So grateful! 😊

Date of experience: November 17, 2024

Rated 5 out of 5 stars
Verified

Amazing for small businesses

Running a small business means I wear a hundred hats, and tech isn't my strong suit.
This tool fit perfectly into my workflow. It wasn't flawless-I needed help with one feature-but their team was quick to assist, even answering silly questions without judgement. Now it feels like a natural part of my setup.
It's easy, reliable, and genuinely useful. Highly recommend!

Date of experience: October 29, 2024

Rated 5 out of 5 stars
Verified

So happy I tried this!

Was skeptical about using something new, but this was such a lifesaver! I had some confusion initially, but their support was AMAZING. They patiently explained everything. Now I feel like a pro using it. Definitely sticking with this for the long haul!

Date of experience: November 01, 2024

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Rated 5 out of 5 stars
Verified

Lifesaver for my work

As someone who's terrible with tech, I didn't expect much. I even considered asking a friend for help, but their guides were surprisingly easy to follow. When I hit a bump, their support jumped in and got everything running. Now, my workflow is so smooth, and I don't waste hours on tech issues anymore. Can't believe I didn't use this sooner—it's a total lifesaver for my work!

Date of experience: November 03, 2024

Rated 5 out of 5 stars
Verified

Small flaws, big benefits

The setup wasn’t perfect, but the team made it stress-free. They guided me patiently. I now use it daily, and it’s genuinely making things easier for my work. One suggestion: more customization would be great! But it’s already helping me so much.

Date of experience: November 13, 2024

Rated 5 out of 5 stars
Verified

Works as promised

I wasn’t sure it’d work for me, but it did! Setup was a breeze, and I felt confident using it right away.

Date of experience: November 07, 2024

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